23 Lillie Road, Hammersmith and Fulham, London, SW6 1UG, United Kingdom
#1004 of 1,018 hotels in London
Guests' ChoiceBased on 1100 hotel reviews
4.3Cleanliness
4.9
Comfort
4.9
Location
7.6
Facilities
4.5
Staff
6.5
Value for money
5.4
Free WiFi
6.2
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End of dialog contentReviewed: 11 October 2023
Joanna
United KingdomRoom decor
Clean and comfortable room, Close to attractions Good location
Stayed in October 2023
Reviewed: 9 October 2023
Andrew
United Arab Emiratesthe toilet seat was broken there was either hot water or cold water so it was difficult to shower
Stayed in October 2023
Reviewed: 8 October 2023
Laith
United KingdomThe rooms like a small box ,depressing ,the chairs cover old dirty ,the mattress old you can feel the coils of the mattress,the glasses was not noise canceling you can hear everyone out and cars .
Nothing
Stayed in October 2023
Reviewed: 8 October 2023
Marjorie
United Arab EmiratesEverything. Its very dirty. Cant even use the kettle as its very dirty inside.
Location. As its near to the train station.
Stayed in October 2023
Reviewed: 24 September 2023
Steph
United KingdomThe mattress was awful like sleeping on the floor, we went down to reception and silly o’clock because of the discomfort to complain lightly, we were moved to a filthy basement room instead.
Location was great
Stayed in August 2023
Reviewed: 22 September 2023
Mark
United Kingdomthe room was dirty
Stayed in September 2023
Reviewed: 18 September 2023
Richard
United KingdomWindow of room didn't close - made it noisy into the small hours. Hotel is basic but OK for three nights.
Location was good - easy walk from Earl's Court Station. Good shower.
Stayed in September 2023
Reviewed: 17 September 2023
Danielle
Brazil- It was super dirty, I have around 30 bookings here, and it was the first time I had to ask to clean the room at the check-in moment. There were balls of hair on the floor and some dirt, the floor was also sticky. I arrived during the night, they said there was nobody to clean. Then the reception guy came to vacuum by himself. But it wasn't enough. I bought some wet wipes and passed all over the floor. On the other day I left the sign to clean the room, but I think they just changed the bags from the bin; - everything was old, with stains all over the wall; - the bathroom's door was loose; - the toilet was leaking when sitting on it. I deeply regretted booking, even after seeing all the bad comments. I could never imagine a hotel like that is opened.
- Location - Staff - Comfortable bed
Stayed in September 2023
Reviewed: 14 September 2023
Bowsher
United KingdomBrick dust on floors from building work, light sockets were hanging off and an electrocution hazard.
Location
Stayed in September 2023
Reviewed: 11 September 2023
Neil
IrelandCould do with air conditioning in hall ways and rooms plenty of it in the lobby but wasn't enough having thr windows open for the scorcher of a weekend that was in it at 30°. Other than that no problems situated within a good location of Public Transport and stamford Bridge .
Stayed in September 2023
Reviewed: 11 September 2023
Andrew
United KingdomDirty tired walls doors water seals. Noisy. Very hot.
Near the tube.
Stayed in September 2023
Reviewed: 10 September 2023
Joel
IrelandNot for high maintenance types. Come for the bare essentials.
Staff were very helpful and graced us with an extra hour to check out. Thank you.
Stayed in September 2023
Reviewed: 9 September 2023
Jacob
United KingdomRooms are very small and dated. No AC and our room looked out on the street so it was either loud traffic or boil. They ran out of fans. But at least they tried.
Staff were great! Very fast and efficient. Great value for money and good location.
Stayed in September 2023
Reviewed: 1 September 2023
Gavin
United KingdomRoom wasn’t very nice, toilet seat was stood up on the floor, the toilet leaked and the bathroom door bottom hinge was broken off.
Location was good
Stayed in August 2023
Reviewed: 31 August 2023
Darrell
United KingdomStrong unpleasant aroma No plug in wash hand basin Quite run down. In need of major refurbishment
Location
Stayed in July 2023
Reviewed: 30 August 2023
Tony
United KingdomWas only provided pillow between 2 people. When I complained I was told there wasn't any pillows until my second night. Meaning I had a very uncomfortable first night's sleep as did my friend.
Good location
Stayed in August 2023
Reviewed: 29 August 2023
Luke
United KingdomBeds Uncomfortable Stains over Wall and Celing Bathroom Door barely shut In Need of Work
Good Location Staff was Helpful
Stayed in August 2023
Reviewed: 29 August 2023
Stephen
IrelandShower was broken and flooding the bathroom floor , stains and dirt/dust everywhere. Room wasn’t properly cleaned on check in as there was still rubbish from previous guests(cardboard and paper) Window handle was broken(had to push window out with your hand and push it back in via the other window. The taps on the sink were wobbly and nearly falling off. I understand it is a two star but basic cleanliness should be upheld at least
Convenient for the location we needed to be , beds were comfortable. Quiet room.
Stayed in August 2023
Reviewed: 24 August 2023
Declan
IrelandBeds weren’t real beds and shower didn’t work
The location was good for Stamford Bridge
Stayed in August 2023
Reviewed: 24 August 2023
Hanna
BrazilVery dirty
Very dirty and the pictures in website are fake
Stayed in August 2023
Reviewed: 21 August 2023
Šimon
Slovakiai send them request But They still didnt send me receipt..
still waiting for my Invoice.
Stayed in June 2023
Reviewed: 19 August 2023
Barrie
United KingdomThe room was dirty. There seemed to be ant powder in one corner. The walls were shabby and the bathroom door was patched with parcel tape. The corridors were also very shabby (peeling paint) and poorly lit.
The hotel was in a convenient location.
Stayed in August 2023
Reviewed: 19 August 2023
Joseph
AustraliaOverpriced for a hotel of this standard
Only the location
Stayed in August 2023
Reviewed: 18 August 2023
Mohammed
United KingdomBedbugs!!!! Got bitten a hundred times in the night. Watch out
Good location
Stayed in July 2023
Reviewed: 15 August 2023
Anna
United KingdomThe bathroom needed an extreme face lift. There is ware and tare. But this was urgent need. There was a glove over smoke alarm (I highlighted this with the reception) no mattress protector on bed (I kindly had the bed with a strange stain). The fire exit door was broken, this would enable people to enter unnoticed.
The fact it was cheap and a bed for the night
Stayed in August 2023
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