23 Lillie Road, Hammersmith and Fulham, London, SW6 1UG, United Kingdom
#1004 of 1,018 hotels in London
Guests' ChoiceBased on 1100 hotel reviews
4.3Cleanliness
4.9
Comfort
4.9
Location
7.6
Facilities
4.5
Staff
6.5
Value for money
5.4
Free WiFi
6.2
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End of dialog contentReviewed: 23 May 2024
Tracey
United KingdomLocation
Stayed in May 2024
Reviewed: 23 May 2024
Nizam
United KingdomThe property itself is in extreme poor condition and out-dated. A massive decoration is definitely required.
The location of the hotel to shopping and transport was good.
Stayed in May 2024
Reviewed: 23 May 2024
Patricia
United KingdomIt’s in desperate need of maintenance and a deep clean in the communal areas. One lift has stopped going beyond floor 2, the corridors are grimy and the restaurant has been closed for years. In the bathroom the loo seat fell off and then the seat fell off; the loo roll holder had fallen off and the tiles by the end of the bath were no longer attached. The bath had lost some enamel where the shower head has repeatedly fallen onto it and chipped it. The bed was smart, clean and beautifully made and the desk area was clean and dust-free but the walls need painting. It feels like a hotel that was well-appointed decades ago and then nothing has been done to it since. I needed a cheap place to stay and it was just that.
The location is excellent and the bed was comfortable. There is some parking beneath the hotel.
Stayed in April 2024
Reviewed: 21 May 2024
Kelly
United KingdomThe signal on the TV isn't great
Stayed in May 2024
Reviewed: 16 May 2024
Amiri
FranceEven though our Room was clean when we arrived, the sanitary was not clean. It was a little fresh at night, but we could turn on the Heating, and we appreciated it. Fahimeh Amiri-Vidal
I didn't use the hotel's Wi-Fi, so I have no idea how it works, but my husband was satisfied.
Stayed in April 2024
Reviewed: 7 May 2024
Akistras
GreeceVery small room, and half facilities we're broken.
Location was perfect near the overground station, 1 min walk.
Stayed in May 2024
Reviewed: 2 May 2024
Steven
United KingdomSmell in hall and room was disgusting, floor filthy, no temperature control and radiator boiling, valance cover filthy. Staff didn’t speak to us once even when we were leaving.
Location for going to Stamford Bridge
Stayed in April 2024
Reviewed: 29 April 2024
Soomro
United Arab EmiratesRoom Size and attached Bathroom
Location of Hotel was excellent only 5 minutes walk to West Brompston Underground station
Stayed in April 2024
Reviewed: 28 April 2024
Richard
United KingdomNil.
Acceptable.
Stayed in February 2024
Reviewed: 27 April 2024
Sarah
United Kingdom.
.
Stayed in February 2024
Reviewed: 24 April 2024
Debbie
United KingdomThe decor could do with a revamp. Window locks broken and therefore not closing the world out, sirens etc The lack of food facilities but I did know that on booking but thought supermarket would be in easy reach?
The bed was very comfortable. The bathroom was ok, although the shower wasn’t a trickle!! Sky tv gave easy viewing. Reception beautifully clean and comfy, reception staff extremely helpful and allowed my case to be put away even though i hadn’t checked in for another few hours.
Stayed in April 2024
Reviewed: 22 April 2024
Peter
United KingdomDated with small bathrooms
Close to tube station, Very cost effective
Stayed in April 2024
Reviewed: 21 April 2024
John
United KingdomVery little room space, mould round the windows, windows were sealed properly, only 1 dual plug socket in the room, walls are really thin
Good location
Stayed in April 2024
Reviewed: 14 April 2024
Philip
AustraliaNO HOT WATER either morning or when we arrived. ( and we are not the only ones) Seems they keep the boiler turned off to save money until someone shouts at them and they turn it on and after 45 minutes you get lukewarm warm water
Position
Stayed in March 2024
Reviewed: 9 April 2024
Paul
United KingdomThis box isn't big enough to fit everything in.
Not a lot
Stayed in March 2024
Reviewed: 6 April 2024
Liam
United KingdomIn desperate need of a refurbishment rooms very very small
Good location,reasonable priced
Stayed in April 2024
Reviewed: 1 April 2024
Lars-peter
SwedenFacilities worn down. Elevator broken.
NO breakfast vas served.
Stayed in March 2024
Reviewed: 30 March 2024
Slinkey1988
United KingdomThe main door didn't close, you had to really slam it shut. The window was left open all night because had no handle to shut. Toilet flusher was broken, toilet seat was broken
Location
Stayed in March 2024
Reviewed: 25 March 2024
Smith
United KingdomRoom had one switch for all lights: bathroom, bedside and room. On or off - the whole lot.
Price. Cleanliness of room when asked for room to be serviced. 2nd night.
Stayed in March 2024
Reviewed: 24 March 2024
Andrew
United KingdomThe hotel is on a main road and the windows did not shut properly so it was very busy all night, bring ear plugs! There were signs of damp and mould in the bathroon and the wardrobe.
This is a budget hotel and you get what you pay for. It was close to the venue we were visiting and was perfectly reasonable accomation to put your head down for the night
Stayed in March 2024
Reviewed: 18 March 2024
Merve
TurkeyThe room was very dirty, unhappy:(
Stayed in March 2024
Reviewed: 9 March 2024
David
United KingdomElectrical socket held on with tape,only half lights in room working, toilet seat loose so changed room and that had a loose toilet seat, broken shower head holder and radiator wasn't working and we needed staff to get us into room as door temperamental!!!! Whole place would benefit from a good maintenance team.
Very handy for the tube
Stayed in February 2024
Reviewed: 7 March 2024
Areti
GreeceI would prefer to be renovated and more cleaned!
The room has a good price and was near to the metro station!
Stayed in February 2024
Reviewed: 6 March 2024
Nathan
United KingdomThat bloody tap 🙄
The tap on the bathroom was making a funny noise so we had to twist it to stop the pipes from making the noise al night room 124 , hopefully they get that fixed , but other than that hot water fine , bed comfortable and TV was good enough 👍🏼
Stayed in March 2024
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