The best thing is the location. The room size was decent.

Stayed in February 2024

Lumpy bed.

Location. Good breakfast. Friendly, helpful staff.

Stayed in March 2024

The bed was extremely uncomfortable. It hurt my back for the 2 nights

Easy to get to and the staff were nice and welcoming.

Stayed in March 2024

There was no aircon and the room was very warm had a very hard time sleeping

The hotel was very close to the hippodrome and we where there to watch wicked

Stayed in March 2024

The sound of a local night club was bleeding through the walls all night, right up until 4 am. The constant bass made sleep completely impossible. I complained about this in the morning, caveating my complaint knowing the situation was beyond the hotels control. The helpful lady assured me that the manager would be made aware when they returned to work on Monday, my number was taken to contact me. A week has passed and no contact. I paid over £130 for a room that I couldn’t sleep in and a my complaints completely ignored. I expected better from the hotel.

Ibis hotels are always clean and comfortable, which is why I use them if I possibly can.

Stayed in March 2024

Nothing

The room was clean and comfortable, very helpful provision of toiletries thanks.

Stayed in February 2024

lack of hand towel (only body&foot towel were given), no slippers at the room

location, breakfast, staff, heating

Stayed in March 2024

It was frustrating that Ibis doesn't offer a direct line to each hotel so you can make a booking and that you have to do it centrally

About 10 of us had to attend some training in Birmingham. This hotel was in an ideal location in China Town. The staff were very helpful as we had to book an extra room for someone who didn't have a booking.

Stayed in December 2023

Location was a problem. I walked and walked but struggled to find the place. Nobody I asked knew where it was. No doubt if you stay once you will remember because its actually very near the shops. The main bus station is nearby too. Be aware that late night arrival is probably best by taxi as I encountered vagrants of varied varieties in the streets surrounding the Ibis.

Breakfast OK but basic and dining area too exposed to main entrance. Food itself was OK nothing exceptional. Room was OK but an ordinary money-making 'Unit' per se. Nothing envigorating about the atmosphere.

Stayed in February 2024

It was very noisy at night. We didn't return to the room until gone midnight and there was an awful lot of noise both inside and outside the hotel. The bathroom door was difficult to close therefore impossible to open and close without making noise, this woke both myself and my son up.

The car park may be a little awkward to get into but it's very secure. The hotel is very clean and the communal areas smell really nice. The rooms are small but functional.

Stayed in March 2024

With it being city centre location there are a few night clubs near by so can get a bit loud. I always wear ear plugs when sleeping so I was not affected.

Staff were always smiling and very helpful.

Stayed in March 2024

Small room.

Excellent location. No traffic noise.

Stayed in February 2024

Room was small but adequate, however one bed was very close to the door !

Friendly staff at breakfast. Comfortable beds. Clean bed linen and towels plus the kettle looked new as did the shower.

Stayed in February 2024

No proper food menu only Pizza

Stayed in February 2024

Small room

Friendly staff

Stayed in February 2024

Rooms are ran down ,

Smell in the bar area , staff were nice and friendly

Stayed in February 2024

The bathrooms are small, it was I credibly hot, was given a room with no ac etc Room was very ran down

It’s location from the train station

Stayed in February 2024

The room is not bad but the rug is rough and the bath screen has a gap making the water flow all over the restroom floor. The Receptionists are looking tired.

Well based in Chinatown, near The Gay Village. The housekeepers are doing an amazing job with less.

Stayed in February 2024

Room was a bit too warm despite radiator switched off. A lot of heat circulated around the corridors. We had to sleep with the curtains pulled back, exposing our bed in order to allow ventilation from small window.

Convenient to train station, restaurants and shops

Stayed in February 2024

Very noisy on Saturday night.

Great location - very close to the station & convenient for shops & restaurants.

Stayed in February 2024

No parking, very noisy at night with clubs and bars located outside

Great location, short walk from the 02 academy and bull ring easy check in, very large room

Stayed in February 2024

Not having gluten free cereal.. and the mattress could have been a bit better.

Very good because I am celiac ( gluten free ) and they had gluten free bread would have been nice if gluten free cereal was available but overall it was good

Stayed in February 2024

The room was on a side of the building that had 3 clubs opposite and 1 underneath, so come about 9pm the music was really loud. Closing the window helped a bit but made the room very warm. Luckily, after a long walk along the canal we were both so tired we managed to sleep.

The staff were lovely, really helpful. The room was clean as was the little bathroom.

Stayed in February 2024

Parking garage is very tight if you have a medium to large car. Charge is applied separately on check-in.

Stay was good for one night. The rooms were clean and quiet and included amenities like hair dryer and tea and coffees. There was a great selection for breakfast.

Stayed in February 2024

Room was old fashioned and needed some updating.

Great value for money, staff were good, great location.

Stayed in February 2024