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Reviews of The Imperial Torquay 4 stars

Park Hill Road, Torquay, TQ1 2DG, United Kingdom

#20 of 44 hotels in Torquay

Guests' Choice

Review score

Based on 3818 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 3 nights

    The room was excellent , large and clean. The breakfast was very good with an excellent choice of food. Some of the staff in particular the bar staff were unhelpful and quite rude which was disappointing. The hotel itself is beautiful with stunning views.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The continental side of the breakfast was really nice. But the cooked breakfast buffet wasn't to mine, and my wife liking.

    The staff was very friendly. Especially Richard on the breakfast staff. He was very informative and very polite. He told us about the area I great detail and where to go for days out. When looking for medicine, He also told us about a pharmacy close by. Richard was a very nice and outgoing person who was just lovely to talk to. The bar staff was friendly as well.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bad weather

    Swimming, sauna and steam rooms-

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Nice, relaxing get away , just what we needed.
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The outside paint work needs a little work, I know you shouldnt judge a book by its cover but first thoughts were not very good, but once inside completely changed my mind.

    Loved the decor inside and all the chandeliers, staff were amazing , breakfast was outstanding, hot buffet was hot and not cold like most places, lots of variety too.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast area was not catered for disabled people they had to walk down two steps

    Lovely location

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Great Hotel, great people, recommend.
    • Business trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    The Hot Chocolate from the machine didn't have flavor, it was watery.

    Room with a nice size, great view to the sea. Really nice breakfast, plenty to choose. staff was really nice always. beautiful hotel, really nice sizes for everything, breakfast with a view is another think.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Great short stay over deluxe room sea views & spa
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Balcony had bottle caps left on floor and needed a sweep bath was dirty with dryed in shower gel needed a good clean all else was good

    Great room with view deluxe room and staff helpful good swim and jacuzzi enjoyed our short stay very much

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom extremely small in room 121. Spa facilities limited with saunas located in changing areas and steam room only able to hold 4 people which meant lots of waiting.

    Food ver good. Massage very good.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    acceptable
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 2 nights

    same menu two nights running, room service was with tepid food

    room view, restaurant and breakfast

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Great stay for a business trip.
    • Business trip
    • Solo traveller
    • Standard Sea Facing Double Room
    • Stayed 1 night

    No issues.

    Beautiful view from my room. Excellent dining room, great breakfast options.

    Stayed in February 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were excellent, very well trained. Breakfast was amazing, fabulous choice. Room service spot on. Room with a balcony perfect.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Fabulous room with balcony looking over the bay

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Very pleaeing
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Did not have breakfast

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good service and comfort
    • Leisure trip
    • Couple
    • Standard Sea Facing Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The walk up the road from the town but would stay there again

    Good quality and location nice room with a balcony and a great view and a good choice for breakfast and lots of fertility to use

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Good value "old school" hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Hotel exterior looks a bit tired and the plumbing needs an upgrade. Shower was a bit dodgy!

    Hotel with great charm and heritage, especially for Agatha Christie fans. The public areas are huge and beautifully decorated and furnished. Staff are very friendly and the location is excellent. Breakfast is very good and there's plenty of choice. There are magnificent views from the bar and restaurant. We also had wonderful views of the sea and marina from the balcony in our room. Very good value for money overall.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    It's Fawlty Towers with huge potential!!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    It's a tired hotel that is past its prime but the views are wonderful and the location is perfect. Breakfast is very good but a complete shambles. The staff really didn't want to be spending their sunday morning there!

    A bit rough around the edges but that adds to its charm. It wasn't the first time we stayed so we knew what to expect.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Enjoyable visit but disappointing that we had to go out to eat on two of our four nights.
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Very limited menu choices both in restaurant and bar. An a la carte menu would have been better with greater choice.

    Location and bedroom

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    View

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    We only stayed one night but will return.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    We liked the classic style and ambience of the hotel and surrounds. The choices at breakfast were great. Secure parking for our motorbike was a bonus.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Lovely break ,
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Looking tired outside

    Lots of character inside

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Brilliant, it met my expectations
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Style of the hotel , nice sized room and balcony. Close to the seafront

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was unclean, sticky surfaces

    Location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    9.5/10. Well decorated, friendly staff. Would only change the lift being so loud and I could not see a way to use th
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lift bell very loud, felt bad using it at 2am as there is a room adjacent on the floor I was staying on.

    Lovely things to look at along the corridors. Well decorated through the reception

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Fantastic mid-week break with sea views throughout.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We found nothing to dislike here. On a busy morning, the cooked breakfast buffet was a little under pressure, but fresh supplies were still arriving around 9:30am and there was lots of choice. Anyone with mobility issues may need to be aware that there are steps to access some areas and rooms. Also, great shower over the bath. If of concern, maybe have a chat with the staff about your requirements.

    An impressive hotel in a great location right by the sea, with great food. All the staff were both friendly and efficient. The room was spacious clean, quiet and comfortable. (A little dated in decor, but we weren't worried by that.) The fantastic view made it a destination in its own right.

    Stayed in April 2024

Showing 1 – 25

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