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  5. Reviews of ēRYA by SURIA Janda Baik

Reviews of ēRYA by SURIA Janda Baik

Lot 8567, Kampung Janda Baik, 28700 Bentong, Malaysia

#9 of 11 hotels in Bentong

Guests' Choice

Review score

Based on 74 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    7.4

  • Facilities

    6.8

  • Staff

    7.6

  • Value for money

    6.8

  • Free WiFi

    4.4

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Showing 1 – 25

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of staff..i've been waiting for 30 minutes just to check in because no staff at the reception.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    8.0
    Nice short getaway
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Nice place. The food superb! Staffs are helpful and friendly

    Stayed in February 2024

  • Reviewed: 19 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    add few simple menu for breakfast

    cleaniness

    Stayed in December 2023

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really enjoy the nature

    Stayed in January 2024

  • Reviewed: 13 December 2023

    8.0
    Nice cool retreat near to KL.....
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    To go to the river, you have to climb some stairs behind the hotel and go down a slope. Hence it's not very suitable for the elderly or those with limited mobility. The river is quite small as its upstream but cleaner. And there's few dam with pool for small children to play safely. But it will be crowded during peak season.

    I gave my review at Very Good, considering it's 2/3 star rating, and I don't put up my expectations, say to a 4 star hotel. We went there during non-peak time i.e. on Monday and it was very quiet during our check time. We added 1 additional single bed for RM60 per night. Not bad and was installed without any fuss. The hotel was a bit old and old fashioned, unlike shown in the pictures. Surprisingly for me it was quite cleaned, in the room and also its surrounding lawn. There was no fan in the room, just an air-conditioning unit. There's a door opened up to a balcony facing the front lawn. You could hear the sound of the river from the balcony. It was quite cold in December and you might struggle with the air-conditioning setting as it got too cold. There's small fridge, electric kettle (with tea bags & sugars) and a small TV, maybe the size of a desktop monitor. But they provided Astro with some channels eg TV1, Cinemax, Travel/Lifestyles documentaries and sport channels, not bad. And quality of the picture was quite good, close to HD, unlike some other hotel with bigger TV but blurry pictures. The shower had good pressure and the hot water system works. Breakfast was simple with nasi lemak and mee hon. There's white bread with jam, sekaya and butter and could be toasted. And corn flakes/coco-crunch with full cream milk. Surprisingly it was tasty especially the sambal for nasi lemak. The river is behind the hotel ie about 100 metres plus. There's a lot of trees including fruit trees surrounding the property and surprisingly there's not many mosquitoes.

    Stayed in December 2023

  • Reviewed: 25 October 2023

    8.0
    was very good despite the aircond
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the aircond even at 30 celsius and with zero aurcond fan was still too very strong we had to switch it off in order to sleep

    beautiful room, delicious breakfast and setting

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Environment

    Stayed in October 2023

  • Reviewed: 22 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    -

    Comfort

    Stayed in June 2023

  • Reviewed: 18 June 2023

    6.0
    leisure
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    not clean, ants inside the room TV table, power socket under the table we have to go under the table to use the socket, towel not clean with yellow stains

    location

    Stayed in June 2023

  • Reviewed: 4 June 2023

    7.0
    lovely fresh air staycation
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    the landscapping was bad no upkeeping, its a shame to see the flowers, the garden, the pond all not keep up.

    comfortable room, bathroom (water preasure is mad) good, comfy bed, bfast food decent, staff smiled back, free parking, many fruits tree (but durian not falling of. if not we will eat it 😅), little hiking down to the river (the path going down to river is very steep, u can bring the car down (even there is sign no vehicle but the staf allow) but we afraid to drive our car down there), beautiful balcony with view (front & back), and coffee facilities in room together wz bottle water also there

    Stayed in June 2023

  • Reviewed: 19 February 2023

    8.0
    Add mirror and update the hot water device
    • Business trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No mirror except in the toilet

    The view and river

    Stayed in February 2023

  • Reviewed: 20 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The river area infront the resort is not managed properly. The tv channel only 2

    Breakfast is regular

    Stayed in July 2022

  • Reviewed: 29 November 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast like i stay for the first time

    River behind the hotel

    Stayed in October 2021

  • Reviewed: 29 October 2021

    6.0
    Nice village lifestyle
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No wifi

    Free orchards

    Stayed in October 2021

  • Reviewed: 15 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    Some of the facilities really need to fix eg. wi-fi not working, jacuzzi outside not working, overall general upkeeping of the building and surrounding grounds.

    The location is okay. Nice stream with clean clear water running at the back of the property. Hardly see any staffs since only two person working at the property this time. They provide hot water, coffee and tea at all times.

    Stayed in October 2021

  • Reviewed: 29 December 2023

    5.0
    50-50
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rumput tinggi macam tak potong. maintenance tak terjaga

    Calming

    Stayed in December 2023

  • Reviewed: 3 December 2023

    1.0
    Sunyi... sepi... suram.. scary..
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing positive. This resort located far above the Janda Baik hill. The resort surrounding, their common areas not properly maintained. The ambient and the vibe a bit scary, i just checked in, and get out of the premise 10 minutes later.

    Nothing positive. This resort located far above the Janda Baik hill. The resort surrounding, their common areas not properly maintained. The ambient and the vibe a bit scary, i just checked in, and get out of the premise 10 minutes later.

    Stayed in December 2023

  • Reviewed: 19 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The location was hard to find. It was wrong on the maps and no signage to it.

    Staff was friendly and very helpful

    Stayed in June 2023

  • Reviewed: 19 April 2023

    5.0
    Kak Kus the one woman show
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lizards poo everywhere. Signboard worn and torn out should be replaced.

    Food for sahur. Since there are only 2 of us as guests who require sahur, we had nasi goreng kampung with sunny side up eggs, corn flakes and cocoa cruch cereal, toast, kurma. Full and satisfied.

    Stayed in April 2023

  • Reviewed: 8 February 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room is dirty and smells dirty

    Stayed in February 2023

  • Reviewed: 30 September 2022

    1.0
    Not good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The outside nature

    No resort staff cooperation

    Stayed in September 2022

  • Reviewed: 28 March 2022

    5.0
    We enjoyed. However the basic amenities need to be improved.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very poor. There was no facility of lunch and dinner in the hotel. We managed food from outside small restaurants. I felt it charged quite high w.r.t real value.

    Total 3 staffs were there and all of them very cordial. Car parking, the spaces inside the premises are very nice.

    Stayed in March 2022

  • Reviewed: 20 February 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We did not get towels and floor mat when we arrive. Late evening then we got them. The pillow covers are smelly. Maybe they did not change em. The beds made us itchy.

    The location and view are nice.

    Stayed in February 2022

  • Reviewed: 18 November 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very beautiful place

    Stayed in November 2021

Showing 1 – 25

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