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Reviews of Preston Park Hotel 2 stars

216 Preston Rd, Brighton & Hove, BN1 6UU, United Kingdom

#63 of 73 B&Bs and Inns in Brighton & Hove

Guests' Choice

Review score

Based on 803 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    7.6

  • Facilities

    6.0

  • Staff

    7.6

  • Value for money

    6.3

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 29 April 2024

    5.0
    Not terrible, but I won't be choosing to stay here again.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    There was a lot of gurgling noises from the plumbing in the bathroom which kept me awake. I think that the towel rail in the bathroom probably needed bleeding - the top was cold, while the bottom was very hot. The staff didn't confirm with me when I checked in how many nights I'd booked for, and unfortunately I'd made a mistake - I intended to book for 3, but had accidentally only booked for 2. This was my fault, but I felt that the reception staff made it much more stressful than it needed to be via a rather angry accusatory phonecall making a lot of assumptions and making demands of additional payment which really shook me up. I feel that if everything had remained polite and professional, I'd have been able to explain my mistake and correct it by paying for the additional night (which I was naturally happy to do!) much quicker and without the upset that was caused to me.

    I had a clean and broadly comfortable room, with enough storage space for my bags, a fairly comfortable bed and all the amenities that I like to have (kettle, bath/shower, power sockets, supplied tea/coffee, shampoo.)

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Above average..friendly staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Shower useless

    Good host good room

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Comfortable and pleasant stay, very good value
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room overlooked main road causing some traffic noise overnight. Bar/lounge appeared closed in the evening.

    All staff, particularly at check in very helpful and friendly Great location near to Preston park with bus stop right outside hotel for city and beach.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    6.0
    Very convenient location for us as we were visiting an elderly friend . However, with no disabled access or lift we coul
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No bar or restaurant - no complimentary biscuits offered with the tea and coffee. Just a small thing, but it would have been nice after such a long journey .

    It was quiet - no slamming doors, very pleasant staff and a comfortable bed.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Budget hotel in a good spot which was comfortable and very good value for money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was a bit cold

    Well located, very quiet and friendly staff.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    5.0
    The hotel could do with an upgrade
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My door key fitted next doors room Shower water on first morning was cold

    Parking available

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good value for money, good location, free parking, nice crisp clean sheets and multiple towels. The competitive price a
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    There were dust and marks on the walls etc, which a thorough clean should have removed! Old-fashioned spring mattress.

    Good location, good value for money. Free parking.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    5.0
    Functional, but only just
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The whole place seems tired. Worn down. Some of the furniture in the room was a bit broken. The floor creaked, and made me worry I was disturbing people downstairs. I'm not fond of the number of plastic single-use things in the bathroom. The door didn't fit the frame well, and let in quite a bit of light from the hallway.

    The room was warm, dry and clean. There was plenty of hot water, and the towels were fluffy enough. The bed was pretty comfy. I was only there for one night, so I'm struggling for things to comment on.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    7.0
    In need of room being modernised. Everything seemed old and tired
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower only trickled, no pressure.

    Bed was comfortable, staff very nice

    Stayed in April 2024

  • Reviewed: 30 March 2024

    5.0
    Would not use again expensive for location and not much in area
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Not Has Picture Dated and a 15 min drive to Sea front No breakfast offer Only cold meats

    A Bit Dated But Clean For Age

    Stayed in March 2024

  • Reviewed: 17 March 2024

    5.0
    Would stay again based on price/location
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff went to great lengths in satisfying my request for a quiet room (206) which it was. Unfortunately it shared a corridor with another guest who was a heavy smoker, the odour was able to enter my room presumably under the door. Placed a towel on the floor beneath the door in the middle of the night.

    Clean competitive price for the area

    Stayed in March 2024

  • Reviewed: 12 March 2024

    5.0
    Value for Money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    The hotel was very noisy, could put this down to the location and other residents. Not a great deal the hotel can do about it but it not ideal when you are trying to sleep.

    The Staff were very friendly and helpful

    Stayed in March 2024

  • Reviewed: 7 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nosey plumbing on a night Torn curtains

    Nice location

    Stayed in March 2024

  • Reviewed: 25 February 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Road Noise

    Price

    Stayed in December 2023

  • Reviewed: 18 February 2024

    7.0
    Clean, comfortable, excellent value for money. A bit dated if you’re concerned about aesthetics, great for a short stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The hotel was clean, comfortable, the staff were helpful and friendly. Easy free parking.

    Stayed in February 2024

  • Reviewed: 19 December 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Secure parking for my van

    Stayed in November 2023

  • Reviewed: 18 December 2023

    7.0
    You get what you pay for. Clean bed and free parking.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Atrocious water pressure. Shower couldn’t be used it was that bad. Fortunately there was a large bath to wash in. Very dated and walls between bedrooms very thin. Persons alarm in the adjacent room woke me up in the mornings! WiFi not the greatest.

    Great location with free parking.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    About right for the price. Handy for Brighton city centre, whilst far enough out to be nice and quiet. Feels a bit rundo
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Despite being scrupulously clean, it felt quite run down. Broken sink plug in bathroom, no bedside light (although main lights could be turned off from the bed). Light above sink, flickered constantly and couldn’t be used.

    Excellent, helpful staff. Very flexible around check-in times, car parking and calling me a taxi. 24 hour front desk. Nice quiet location, and a very comfortable bed, combined to provide for an excellent night’s sleep.

    Stayed in December 2023

  • Reviewed: 18 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parts were broken and neglected. I realise it must be expensive to maintain a hotel and it felt the owners had given up trying.

    Sheets were clean. Room was warm. Close to where I needed to be.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    5.0
    Ok for a short stay.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit run down and near a busy main road.

    Fairly close to town centre and near nice park. It has its own car park which is very useful.

    Stayed in October 2023

  • Reviewed: 8 November 2023

    5.0
    Cheap and slightly cheerful
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    The value for money was good in the location, however the hotel and room are showing lots of wear and tear, we clear leaks in the ceiling coming through just outside the room. The bed was uncomfortable and not very supportive at all. it was clean and everything I needed, but not the best experience

    The value for money was good in the location, however the hotel and room are showing lots of wear and tear, we clear leaks in the ceiling coming through just outside the room. The bed was uncomfortable and not very supportive at all. it was clean and everything I needed, but not the best experience

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Good value, perfectly fine
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The decor is tired and old.

    The staff were helpful and polite. The room was clean and the water pressure and temperature in the shower were good.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    5.0
    Passable
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower not working but replaced quickly. Traffic noise was noticeable. Room very basic for the price. Ceiling panels fell down in corridor due to water ingress.

    Mattress was good. Staff were making an effort

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    Very satisfactory and acceptable apart from the lack of hot water
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Shortage of hot water for the shower, no matter how long I ran it, both at night and the next morning.

    I like the no fuss checking in. Good room facilities with generous tea and coffee. Very comfortable bed, generous sized room and I liked that the windows were openable. Great free parking.

    Stayed in October 2023

Showing 1 – 25

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