Knoll Hill Farm, Trudoxhill, Frome, BA11 5DP, United Kingdom
#7 of 13 B&Bs and Inns in Frome
Guests' ChoiceBased on 688 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.7
Value for money
9.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Celia
United KingdomNo negatives
Absolutely charming and we received a very warm welcome. It was my birthday and I found a large helium balloon and a birthday card in our room. That has never happened to me before and I have travelled extensively. Great breakfast and comfortable beds. The proprietor Joss and her team were very helpful with suggestions as to what to do and tips about getting there. They also booked dinner in the local pub for us. The property itself was in a beautiful, tranquil location and was full of interesting objects from all over the world.
Stayed in April 2024
Reviewed: 2 May 2024
Daniel
United KingdomNo particular dislikes
Great location, and gardens are nice to walk. Breakfast is very good. Staff are really friendly and welcoming.
Stayed in April 2024
Reviewed: 2 May 2024
Jane
United KingdomThere was a misunderstanding over my booking - I thought I had booked a room with two beds for myself and my son but apparently I hadn't. Another room was available but having to pay full price twice seemed a bit harsh. I had hoped for a little discount on the second room.
Room, bed, breakfast all excellent and the lovely room downstairs with lots of games was a bonus
Stayed in April 2024
Reviewed: 2 May 2024
Celia
United KingdomNo negatives
Everything
Stayed in April 2024
Reviewed: 30 April 2024
Daniel
United KingdomWe did not find any thing to complain about.
The breakfast very good, freshly cooked and nice and hot.
Stayed in April 2024
Reviewed: 25 April 2024
Ben
United KingdomBeautiful setting and grounds. Made to feel welcome from the off. Would definitely stay again. Thanks for a great stay and breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Carol
United KingdomBrilliant breakfast, lovely room, pleasant friendly staff.
Stayed in March 2024
Reviewed: 14 April 2024
Sanghera
United KingdomEverything was perfect
The members of staff were fantastic. We had everything we could ever need. I would highly recommend the place to everyone. We had lots to occupy ourselves.
Stayed in April 2024
Reviewed: 14 April 2024
Melanie
United KingdomNothing
Amazing setting, beautiful generous thoughtful room and breakfast room and service. So warm
Stayed in April 2024
Reviewed: 13 April 2024
Mohammed
United KingdomNo toiletries in the bathroom. If you £139 for a night you’d expect to have body wash and shampoo in the bathroom like other hotels. Carpet in the room was a bit smelly and could do with cleaning.
Superb location lovely and helpful staff
Stayed in April 2024
Reviewed: 12 April 2024
Thomas
United KingdomThe staff were very friendly. And the location, rooms, and breakfast were all fantastic.
Stayed in April 2024
Reviewed: 7 April 2024
Constance
United KingdomTheir is nothing that we did not like host and staff lovely
We had a lovely couple of days our room and the breakfast was outstanding
Stayed in April 2024
Reviewed: 6 April 2024
Louisa
United KingdomCouldn’t get Wi-Fi going at all
Deluxe family room was spacious and toasty.
Stayed in April 2024
Reviewed: 3 April 2024
Gerard
United KingdomNothing to fault
Convenient, comfortable, nice breakfast
Stayed in April 2024
Reviewed: 2 April 2024
Boyan
United KingdomThe mattress was a bit uncomfortable.
The staff was very friendly. The room was spacious. Breakfast was good, and the dining room had great views of the countryside.
Stayed in March 2024
Reviewed: 1 April 2024
Tracey
United KingdomLovely host Lovely room Lovely breakfast
Stayed in March 2024
Reviewed: 1 April 2024
Paul
United KingdomNothing
Joss was a excellent host definitely will come back
Stayed in March 2024
Reviewed: 12 March 2024
Jezz
United KingdomThere was nothing not like.
We liked getting a wonderful warm welcome. We liked the location, we liked our room. We liked the fact we could walk down to the local pub, and a reservation was made for us by the lovely staff from Knoll Hill Farm so we could have a meal. We liked the friendly helpful staff and really liked the nicely cooked and well presented breakfast. We liked the lovely room where breakfast was served and the warm friendly atmosphere. In fact we just liked absolutely everything and would happily recommend Knoll Hill Farm to everyone.
Stayed in March 2024
Reviewed: 4 March 2024
Claire
United KingdomIdeally located for our family trip to Longleat. We received such a warm welcome and the deluxe family room was perfect for us (family of 3) offering even more space than we needed. Plenty of room for our son to play in the big conservatory and the free-standing bath was lovely. Breakfast was also exceptional. The homemade muffins are great for kids and the full English was just delicious. We would absolutely stay here again!
Stayed in March 2024
Reviewed: 24 February 2024
Isabelle
United KingdomThere wasn’t anything we disliked.
All the staff were great; friendly, helpful, knowledgable and so welcoming.
Stayed in February 2024
Reviewed: 19 February 2024
Ian
United KingdomNothing
It was a very clean nice cosy place
Stayed in February 2024
Reviewed: 19 February 2024
Jason
United KingdomMisses loves the shower and animals. Great views and staff.
Stayed in February 2024
Reviewed: 18 February 2024
Katherine
United KingdomNothing
Friendly staff. Beautiful surroundings. Comfy room. Delicious and generous breakfast
Stayed in February 2024
Reviewed: 10 February 2024
Julie
United KingdomWalls were a bit thin so had to listen to my neighbour enjoying their romantic weekend away next door.
Everything Traditional decor. Clean and cozy room. Fab breakfast. Lovely location Very friendly people and I asked to pet the two amazing dogs.
Stayed in January 2024
Breuil-Cervinia, Italy
Pemberton, Australia
Iquitos, Peru
Nice, France
Oria, Italy
Vysoke Tatry - Strbske Pleso, Slovakia
Altafulla, Spain
Sibiu, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content