29-31 High Pavement, The Lace Market, Lace Market, Nottingham, NG1 1HE, United Kingdom
#14 of 42 hotels in Nottingham
Guests' ChoiceBased on 2219 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.3
Staff
8.9
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 18 May 2024
Raewyn
New ZealandPaid extra for late checkout (hoping for sleep in). Cleaners talked very loud outside room for a least half an hour while cleaning next door room which sort of ruined the experience. Most of the staff very helpful and friendly
Close to train station. Welcoming staff. Was able to use wifi in pub next door for business meeting while waiting for room to be available
Stayed in May 2024
Reviewed: 17 May 2024
Alan
United KingdomIf I’m splitting hairs… The room was a little hot and stuffy. There was an air conditioning unit which cooled the room down nicely, but sounded a little bit like a helicopter was landing on the roof.
The location, in a picturesque corner of Nottingham city centre, walking distance from the event we attended. The hotel was lovely, clean, we were upgraded for free to a larger room. The staff couldn’t have been nicer.
Stayed in May 2024
Reviewed: 13 May 2024
Mary
United StatesBooked twin bed room. Had to wait 24 hours for king bed to be split. Bathroom sink tap leaked. Shower temperature was never more than lukewarm.
Nicely situated. Friendly staff. Excellent maid service.
Stayed in May 2024
Reviewed: 13 May 2024
Jon
United KingdomWiFi sadly didn’t reach our room (courtyard) so reliant on mobile data. ‘Personal’ pizza appeared to be a frozen oven pizza which is fine but a bit disappointing if you’re expecting a higher quality, fair pricing though.
Great location, Clean, courtyard offered a lovely outside space.
Stayed in May 2024
Reviewed: 13 May 2024
Sally
United KingdomBreakfast wasn't relaxing and we had to wait ages
Great location and very clean but expensive
Stayed in May 2024
Reviewed: 13 May 2024
Simon
United KingdomLovely room. Great location. Spotlessly clean. The reception guys were so helpful when asked about locations. Would recommend
Stayed in May 2024
Reviewed: 10 May 2024
Tracey
United KingdomWe stayed in toom 103 and we couldn't lock it from inside or out. Which was concerning
Very comfortable room in an ideal location for a very reasonable price. Breakfast was £15 but exceptional value for what we had. Cereal followed by cooked breakfast and unlimited tea / coffee
Stayed in May 2024
Reviewed: 10 May 2024
Nigel
United Kingdomn/a
Location and comfort.
Stayed in May 2024
Reviewed: 7 May 2024
Nicola
United KingdomNo Bar Hand wash in an awkward position Strangers elastic band behind main door in the room and dust in the corner and on the top of the wardrobe. Difficulty in keeping the sash window open
Location and trendy style
Stayed in May 2024
Reviewed: 6 May 2024
Peter
United KingdomDidn’t like location of the room at top of the building. The mattress on the bed was uncomfortable for us both.
Loved the location and all the little touches, water and chocolate and great breakfast. Staff we welcoming and pleasant.
Stayed in May 2024
Reviewed: 2 May 2024
Diane
United KingdomNo on site bar and pub connected closed at 22.00
Lovely rooms
Stayed in April 2024
Reviewed: 2 May 2024
Brian
United KingdomLocation, facilities
Stayed in April 2024
Reviewed: 29 April 2024
Neil
United KingdomLovely stay as always with avery nice breakfast perfectly situated in Nottingham
Stayed in April 2024
Reviewed: 28 April 2024
Luz
AustraliaA bit impersonal.
The location was good.
Stayed in April 2024
Reviewed: 24 April 2024
Lillian
United KingdomBreakfast unfortunately not as good as expected.
The waitress at breakfast was a delight, Very pleasant and accommodating. Unfortunately some of the breakfast was dry due to being overcooked or left to one side, which spoiled the experience. There weren't any Decaf tea bags in the room but the receptionist found some for me in the onsite bar. We felt a little let down that the on site bar didn't do any food in the evening apart from pizza, which meant that we had to go further afield for something to eat.
Stayed in April 2024
Reviewed: 22 April 2024
Ros
United KingdomNothing
Lovely rooms, comfortable beds and a great breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Tracey
United KingdomYour hairdryer in room 12 is not working properly. Blowing out cold air. No hot air working on hairdryer.
Love the location, close to everything that we needed.
Stayed in April 2024
Reviewed: 9 April 2024
Willis
United KingdomLocation
Excellent
Stayed in April 2024
Reviewed: 8 April 2024
Mark
United KingdomNot much really.
Friendly, professional and courteous staff. Thank you.
Stayed in April 2024
Reviewed: 8 April 2024
Natalia
United KingdomOne of our blinds on the windows was unfortunately not working, as in not possible to open, which wasn't too disrupting, I'm just a fan of natural light!
Room was cozy and suitable for its price. Very central (almost everything within walking distance of about 15 minutes) and close to Warhammer World with the tram. Delicious wood oven pizza ordered and delivered to our room late at night which was exceptional. Very sweet note on a card and little surprise left by the staff when notified that our weekend trip was for a special occasion!
Stayed in March 2024
Reviewed: 7 April 2024
Sharon
United KingdomNothing
We were warmly welcomed and were able to check in a little early. Room was very well equipped and a good selection of refreshments. Location was perfect and so was parking. Breakfast was great and a very good selection to choose from. All staff were very friendly.
Stayed in April 2024
Reviewed: 7 April 2024
Nicola
United KingdomNo nice restaurant or bar before when we stayed there was a lovely bar area open until late which is where the restaurant was. There is now only a pub joined on which doesn’t go with the feel of the hotel.
Age and architecture nice comfortable room and very clean
Stayed in April 2024
Reviewed: 31 March 2024
Sameer
United KingdomIt was super noisy and can hear everything going on in hallways and neighbouring rooms
Stayed in March 2024
Reviewed: 31 March 2024
Sophie
United KingdomToo hot in the room especially the bathroom. No mirror in the bedroom (there was one in the entranceway to the room but no chair there)
Location. Plenty of room in the room and bathroom
Stayed in March 2024
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