no locks on bathroom door, no extra pillows or towels in room. no air con. we also found it very frustrating in the morning around 6:35am a work van was incredibly loud right outside our window (cleaning staff) so we had no choice but to get up earlier then planned. we reported an issue in regards to finding what we assumed was dog urine on the hall way floor to reception, as we return back from our room, it was still there even after we had reported it to staff. the hotel drinks at the bar were unfortunately very expensive. room window view was very disappointing considering we paid for a more expensive room on booking.

we absolutely loved the location on the hotel, very remote and private. the room was a nice size for a couple and the bed was very comfy. staff upon arrival were very friendly and welcoming.

Stayed in May 2023

gym and pool

Stayed in June 2023

I expected a more thorough cleaning of the bedroom. I paid 14£ for the worse breakfast experience I ever had in a hotel. Breakfast is between 7 am and 10 am so I went at 9 am and it was a queue of 15 people to get to the actual food, that never happened to me before in any hotel so we left and came back at 9.30h and there was nothing left, no eggs not even butter, us and also other people that were there had to ask for plates and cups. I paid £14 for a breakfast hotel not to eat cereal with milk, my partner had to eat sausages with plain bread. Terrible experience especially when is not even included in the price.

the bed was extremely comfortable lovely staff

Stayed in May 2023

Breakfast was terrible long ques ,no food ,had to wait for hours to get food from kitchen,no butter it was just terrible.Its like the hotel was not prepared for the number of people who had booked breakfast absolutely terrible

Nice place

Stayed in May 2023

Nothing

Great breakfast, friendly staff, given room near to pool and restaurant as requested

Stayed in June 2023

no butter at breakfast no veggies option room carpet heavily stained swimming pool roof needs vanishing

views

Stayed in May 2023

it does seem to be dated now compared to other hotels in a similar price range.

the bed was really comfy and the shower was powerful. good little pool and sauna

Stayed in May 2023

The room was a bit dusty.

Very helpful and friendly staff. The hotel facilities are great and it’s very kids friendly. I will definitely visit again.

Stayed in May 2023

room was very dusty

facilities

Stayed in April 2023

N/a

Did not stay for breakfast as it is quite expensive

Stayed in May 2023

Pillows were a bit flat and hard

Great size room, clean with Sky TV. Good food and great service. Would definitely return

Stayed in May 2023

only had one set of towels, no info on how to contact reception from the room. when I went to reception could only give me one shabby looking towel.

breakfast, nice bar/restaurant.

Stayed in April 2023

They had certain times that children could go swimming. These didn’t suit us as one of the times was just before check out and the other was during tea time. Our little girl is just under one and a morning swim (6am) would of be great for her. We were also told we had sky sports but ours was one of the only rooms without it. Finally there wasn’t a great selection at breakfast ( no porridge, only one flavoured yoghurt and only 2 selections of fruit. I asked if they could make me some scrambled egg as there wasn’t any.

The layout of the room

Stayed in May 2023

Would benefit from EV charger

Convenient location for meeting family

Stayed in February 2023

No Bar after 11pm! - and can’t order if a resident!

Rooms were grand, Could probably do with some updating in areas

Stayed in February 2023

The hotel is very dated. The rooms need alot of attention, specially the bathrooms. Drinks are ridiculously over priced!

The food was lovely and staff very pleasant. I also had a treatment which was very relaxing.

Stayed in April 2023

nothing

location

Stayed in April 2023

The breakfast was a nightmare there was not enough food, hot plates and even hot water at one point when we had to wait 20 mins for sausages, bacon,eggs,beans to be brought out absolutely nightmare. We had booked Sunday Lunch for our Daughters 40th well what can l say it was booked for 12.30 we waited over hour and a half to be served the roast beef was so tough you could not cut it with your knife the veg was brought out 20mins later cold so we had to wait for the roast beef to be reheated just awful it was the same as another family celebrating they were disgusted at the food quality with the price you are paying for Sunday dinner you dont expect this.😡😡

The rooms were clean and spotless staff were good. and it a weekend with family for a Wedding an a 40th Birthday.

Stayed in April 2023

Room was a little too warm

Stayed in April 2023

very loud, there was a function on that weekend though, so it might just be that but we did move rooms! which was no issue to the staff

the hotel has nice spa facilities, that are free the use such as swimming pool, steam room, sauna and you can get massages etc at an extra cost

Stayed in April 2023

looked a bit tired in places. car park need resurfacing, pot holes everywhere.

good location for my trip.

Stayed in April 2023

we didn’t like the fact that shower tray was blocked. The receptionist said she would book us a taxi for 6.30 but when we arrived in reception it turns out she didn’t book it at all, so I had to drive. Also, the price of the food in the bar is extortion, how can you justify asking £18 for a chicken burger and chips.

The location

Stayed in April 2023

Needs some modernisation

We came a second time as we enjoyed it the first time hopefully will be back again!

Stayed in April 2023

The doors were very heavy to open and the floor had a few uneven patches and I tripped!

It has beautiful surroundings.

Stayed in April 2023

price of the room

location

Stayed in April 2023