King Street, Derby, DE1 3DB, United Kingdom
#27 of 27 hotels in Derby
Guests' ChoiceBased on 1767 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 25 March 2024
Miako
United KingdomThe Door entry card had to be reprogramed on numerous occasions, the frustration of traveling to the top floor only to find the entry card does not work especially at 02:30 in the morning when all you want to do is go to bed.
Stayed in March 2024
Reviewed: 25 March 2024
Hambling
United KingdomMoved the bed sweets and rubbish underneath it
Great hotel close to city centre,
Stayed in March 2024
Reviewed: 24 March 2024
Karine
FranceNothing
The staff had a nice attention with some cakes in my room. Comfortable bed and room well equiped.
Stayed in March 2024
Reviewed: 23 March 2024
Jasmine
United Kingdomn/a
The people who were working during the breakfast hours were lovely and allowed me to grab a breakfast a little after 10am.
Stayed in March 2024
Reviewed: 19 March 2024
Jacqueline
United KingdomBreakfast was between 7 until 11. We went down at 9. The breakfast room was packed and some of the food was not topped up. Also we fancied a drink in the hotel bar at night, but unfortunately there was only the really expensive wine left. So didn't have a glass too expensive. This will not stop me from staying here again as we've stayed before and everything was good. They just need to make sure they have extra food and drink at the weekend.
The hotel is very clean and the room was lovely. There usually is a good choice of food at breakfast.
Stayed in March 2024
Reviewed: 18 March 2024
Wayne
United KingdomHad to visit reception on more than one occasion as room door passes wouldn't work, this after room pass being reset several times. Once is understandable but as we were on the 5th floor the 5/6th occasion wasn't funny anymore
Location and value for money.
Stayed in March 2024
Reviewed: 16 March 2024
Helen
United Kingdombreakfast buffet
Excellent, comfortable bed
Stayed in March 2024
Reviewed: 15 March 2024
Forbes
United KingdomGetting dropped off was a bit tricky as there isn't any quick parking and the car park was full.
Thank you for my extra treats for being "Customer of the day".
Stayed in March 2024
Reviewed: 14 March 2024
Martin
United KingdomBar drinks were extremely expensive.
Excellent location, comfortable room, friendly staff. Could not fault accommodation nor breakfast.
Stayed in March 2024
Reviewed: 13 March 2024
Thelma
United KingdomFreindly staff good food conveniently situated
Stayed in March 2024
Reviewed: 12 March 2024
Zajaczek
United KingdomAll ok
Great stay
Stayed in March 2024
Reviewed: 11 March 2024
Sue
United KingdomNothing we didn't like, but think the whole place needs a bit of a refurbishment. The road outside our window was a bit busy, but could not be heard if we kept the window shut.
We are used to Leonardo hotels and they are of a good standard. This one is in the heart of Derby, but is a little tired and maybe needs a bit of a lick of paint. But the breakfast is superb and that staff are really helpful.
Stayed in February 2024
Reviewed: 7 March 2024
Melissa
United KingdomThe rooms need updating, compared to The birmingham And london branch they feel a bit dated
Jasmine was extremely welcoming and went above and Beyond with our stay, we had three rooms and she accommodated all our requests
Stayed in March 2024
Reviewed: 6 March 2024
David
United KingdomThe price differences up and down
Breakfast was good and excellent for city centre.
Stayed in February 2024
Reviewed: 5 March 2024
Burke
United KingdomFriendly staff amazing breakfast nice quiet room Lovely bathroom very happy with the price aswell
Stayed in February 2024
Reviewed: 5 March 2024
Lord
United KingdomThe bar was poorly stocked , ie several drinks not available, so drank elsewhere, this was very disappointing
Staff very freindly
Stayed in March 2024
Reviewed: 5 March 2024
Heelbeck
United KingdomI expect noise on a Saturday night but 3-4am was a bit much. Not really the hotel, just inconsiderate guests who would probably have complained about our daughter if she'd have been noisy. Thankfully she was very well behaved. The bed dipped in to the middle a lot, so my husband and i both struggled to get out of bed when we needed to.
Staff and room were very good. The staff all made my little girls first hotel stay a happy one.
Stayed in March 2024
Reviewed: 4 March 2024
Natalie
United KingdomWas only given 2 towels for 3 of us
Room overall I can't complain about anything
Stayed in March 2024
Reviewed: 4 March 2024
Sena
United KingdomN/A
Nice breakfast and the rooms were tidy and spacious. I will recommend staying here if you are visiting Derby.
Stayed in February 2024
Reviewed: 4 March 2024
Andrew
United KingdomNo access from car park to hotel which meant lugging bags outside in the rain.
Underground parking, friendly staff, walking distance from city centre, ideal location for Derby Arena, well appointed room with comfy bed and great shower.
Stayed in March 2024
Reviewed: 3 March 2024
Nikki
United KingdomBed was quite soft. Need more lighting around desk mirror and sockets near the bed
Clean. Good breakfast choices
Stayed in March 2024
Reviewed: 3 March 2024
Ahmed
United Arab EmiratesNA
Location and accessibility
Stayed in February 2024
Reviewed: 29 February 2024
Joanna
United KingdomAir con in room switched from being boiling to freezing
Staff friendly and helpful
Stayed in February 2024
Reviewed: 29 February 2024
Andy
United KingdomThe elevator service was a little confusing, there are signposts up saying which button to use but it's not straight forward.
Good basic hotel in the centre of Derby Rooms were comfortable Parking was easy, costing around £7 overnight I received a good welcome from staff and service was good. We enjoyed a number of teas/coffees in the communal areas.
Stayed in February 2024
Reviewed: 25 February 2024
Tracey
United KingdomThe staff were extremely helpful and went above and beyond to make our stay a good one
Stayed in February 2024
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