Watling St, Hinckley, LE10 3JA, United Kingdom
#6 of 10 hotels in Hinckley
Guests' ChoiceBased on 2145 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.6
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 14 May 2024
Mike
United KingdomLocation
Stayed in May 2024
Reviewed: 13 May 2024
Victoria
United KingdomThe check out time could be 12 pm rather than 11am.
The room was very spacious despite having double beds, the beds were big and very comfy. The bedding and towels were very clean. The breakfast were excellent as well. The staff were really friendly and professional. Checking in and out were effortless.
Stayed in May 2024
Reviewed: 13 May 2024
Abigail
United KingdomRoom was extremely warm, no AC
Very welcoming, breakfast was one of the best hotel breakfasts I’ve had, with so much choice and a great gluten free area.
Stayed in May 2024
Reviewed: 10 May 2024
David
United KingdomClean room and decent breakfast
Stayed in May 2024
Reviewed: 9 May 2024
Richard
United KingdomBreakfast was a bit chaotic and dishes, plates etc kept running out.
Dinner was good at the Marco Pierre White restaurant and the staff were great!
Stayed in April 2024
Reviewed: 7 May 2024
Angela
United KingdomTime limitations on access to pool was a bit "penal" I wanted to sit in the jacuzzi, but had no time after a later dinner which finished at 9.10pm, if people want access up to 9.30 pm - why not? if they have to leave at 10pm that is no problem. You need a cart or golf buggy for getting bags into hotel from car park and then up to rooms foyer, I have recently had tendonitis in my feel, if I had not been having treatment and feeling a bit better, I would not have made it!
Nice Chicken dinner, although the restaurant was a bit dark and I was trying to read. Good coconut ice cream. Breakfast was busy, good food but I found sausages and bacon not overly tasty, fresh fruit good. Variety of bread was a bit disappointing. Free coffee voucher was a nice touch.
Stayed in May 2024
Reviewed: 7 May 2024
Catherine
United Kingdomshort staffed at the bar, took a very long time to get drinks had to collect our own room service which was cold and inedible - had a refund
lovely large clean bright hotel brilliant pool
Stayed in May 2024
Reviewed: 6 May 2024
Jennifer
United KingdomRoom wasn’t to cleaning standards- blue disinfectant all over the toilet and lots of old mould on shower and bath. Hairdryer didn’t work. The waiting time queue at the bar was a joke! Never known anything like it- really unorganised restaurant and the bar manager was quite rude to customers (not us but we did witness) Not sure if you need to re assess this system as it seemed to be the norm for the staff but really out of order for the paying customers. In the morning the coffee bar- had no milk so was unable to serve a coffee?? I’m really glad I didn’t pay for breakfast TBH!
Good parking and location. Check in staff was good and the hotel was spacious
Stayed in May 2024
Reviewed: 5 May 2024
Admani
United KingdomThat I had to leave early. 🫥
Leonardo Hotel captivates you on entry with its signature scent as you enter the building. The leisure facilities, the room, the outdoor spaces, and the restaurant were clean, fresh and relaxing. Staff are friendly, accommodating and helpful.
Stayed in April 2024
Reviewed: 5 May 2024
Craig
United KingdomFor a conference hotel it has very limited bar and restaurant space, which can be challenging. Similarly, there were often not many bar staff on hand,
Clean and spacious room with a reasonably comfortable bed. Breakfast was decent although the coffee was not great.
Stayed in April 2024
Reviewed: 5 May 2024
Amy
United KingdomThe swimming pool had too much chlorine in it and made my eyes sting so much. Only downside really.
Lovely spacious room, loved the birthday touches to the room, staff helpful and friendly. Sauna and steam room was great in leisure facility
Stayed in May 2024
Reviewed: 4 May 2024
Cleo
United KingdomThe pillow was too thick for me and there wasn’t a smaller alternative so struggled to sleep. Could have done with two medium ones. Shame we could only use the spa for an hour at time - understandable but that could perhaps be on the website so we knew before booking because we are local and only really booked the stay to use the spa
The spa was lovely and so was the food in the triumph. Rooms were clean and spacey. Beds were super comfy.
Stayed in May 2024
Reviewed: 4 May 2024
Lisa
United KingdomToilet was blocked in the morning didn’t have time to report as had to leave early
Loved size of bed and room
Stayed in May 2024
Reviewed: 4 May 2024
Kate
United KingdomChanging rooms in leisure centre very tatty & dirty
Spacious, clean, nice big bedrooms. Free upgrade 😃
Stayed in April 2024
Reviewed: 1 May 2024
Delyth
United KingdomNoise upstairs but staff did address this at 2am
Good
Stayed in April 2024
Reviewed: 30 April 2024
Teresa
United KingdomThe restaurant was expensive and the food was average Breakfast - the dining area was really cold from air con, cold plates for hot food
Lovely hotel, very comfortable room. Most staff are very welcoming and friendly
Stayed in April 2024
Reviewed: 29 April 2024
Malwina
United KingdomUHT milk in our room one of them was open and off.
Nice selection for breakfast even when travelling with young kids.
Stayed in April 2024
Reviewed: 29 April 2024
Claire
United KingdomStyle Facilities Space and comfort
Stayed in April 2024
Reviewed: 29 April 2024
Ashley
United KingdomUnfortunately the breakfast was very disappointing. A lot of empty silver trays.
Room was great. Sophie who checked us in her customer service was spot on.
Stayed in April 2024
Reviewed: 28 April 2024
Jacqui
United KingdomI’d like to see more vegan/plant based options at breakfast and in the rooms. The room service menu prices are quite high for what you receive. Finally, we’d love to see the option of booking longer use of the leisure centre in quieter times.
The rooms are spacious, clean and comfortable. Perfect size for a family of 4. Great having a bath & shower. The swimming pool is a great size and we always book to use the facilities. All staff we encountered were friendly and helpful
Stayed in April 2024
Reviewed: 28 April 2024
Laura
United KingdomNot being able to pay cash
Ease of checking in
Stayed in April 2024
Reviewed: 27 April 2024
Jackie
United KingdomBreakfast was good although pastries were a little dry and no hash browns but other than that an excellent choice of food. Reception toiletries rather over priced. Marco Pierre Restaurant supervisor didn’t really know the menu.
Great location, lovely hotel! The Triumph Bar was a surprise! The facilities were great. Staff were super friendly on reception and at the bar. Marco Pierre restaurant food was first class.
Stayed in April 2024
Reviewed: 27 April 2024
Sofiane
United Kingdompool/spa, rich breakfast with wide variety of food options. stuff were polite and friendly.
Stayed in April 2024
Reviewed: 27 April 2024
Sally
United KingdomA few more treadmills in the gym given the size of the hotel!
Excellent location and price. Super pool and Super comfy beds. The staff were helpful and friendly I would recommend this hotel.
Stayed in April 2024
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