Watling St, Hinckley, LE10 3JA, United Kingdom
#10 of 10 hotels in Hinckley
Guests' ChoiceBased on 2222 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.4
Staff
8.6
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 20 February 2024
Francine
United KingdomBathroom wasn’t up to my personal idea of cleanliness standards staff came knocking on door an hour previous to check out
Staff had great people skills aslo were very helpful brilliant location for what I needed beds were exceptionally comfortable convenient spacious parking
Stayed in February 2024
Reviewed: 19 February 2024
Timothy
United KingdomRooms are never ready to check in at 3pm. Far too much chlorine in the pool which made peoples eyes sting.
We come here regularly for the spa facilities but have noticed a downward trend in the last few stays.
Stayed in February 2024
Reviewed: 19 February 2024
Paul
United KingdomSmall jacuzzi and far too much chemicals in the water, only 45 minutes slot to use the spa
Modern facilities, big spacious room, attentive and friendly staff
Stayed in February 2024
Reviewed: 19 February 2024
Fiedler1973
United KingdomYou can spend a weekend there, good food, pleasant service, swimming pool, dry and steam sauna, large rooms.
Stayed in February 2024
Reviewed: 18 February 2024
Pardeep
United KingdomThe restaurant was clearly understaffed we felt quite sorry for them as they were running around trying their best but they clearly needed more support. Unfortunately the food was a bit on the colder side when we got it because of this. Although it still tasted good.
Nice location and the room was also very good. Good options for food and overall a spacious hotel which we quite enjoyed.
Stayed in February 2024
Reviewed: 18 February 2024
Audrey
United KingdomThe service in the Triumph restaurant isn’t very smooth. Staff is lovely though.
Lobby, room & leisure centre
Stayed in February 2024
Reviewed: 18 February 2024
Adrian
United KingdomNot much really. The bathroom had a stain from a previous occupant but otherwise nice. Bed was slightly firm for my taste.
I liked the size and the size of the room.
Stayed in February 2024
Reviewed: 17 February 2024
Tori
United KingdomN/A
The breakfast was nice and the facilities were good
Stayed in February 2024
Reviewed: 17 February 2024
Sandra
United KingdomPity there was such a large conference going on at the time we were there making the second breakfast not as pleasant experience as the first day . The staff could not keep up with demand for tables and we ended up having to wait till it was less busy. Maybe when large parties are staying the breakfast times could be staggered .
Very clean and well decorated hotel Our executive room was huge with two very big beds . It was quiet even though the room was opposite a busy road .
Stayed in February 2024
Reviewed: 17 February 2024
Roy
United KingdomNo security lighting in the car park didn’t feel safe and did t feel the car was safe and the barrier was always up so no control of access and we booked for Valentine’s Day and I asked for a bottle of Prosecco for the room when we got there it was a very small bottle so we had to go to the bar very disappointed would have been a nice if they had given me what I asked for
Good size room
Stayed in February 2024
Reviewed: 17 February 2024
Judelle
United KingdomValue for money in bar restaurant
Nice stylish and clean hotel or event venue
Stayed in February 2024
Reviewed: 16 February 2024
Sophie
United KingdomThe food says online it stops at 11 but seems to be finished before 10 which was annoying
The hotel was very clean well put together
Stayed in February 2024
Reviewed: 13 February 2024
Justina
United Kingdomlarge rooms with comfortable beds. nice swimming pool and restaurant.
Stayed in February 2024
Reviewed: 11 February 2024
Darren
United KingdomTrying to find the hotel by sat nav
Breakfast
Stayed in February 2024
Reviewed: 11 February 2024
Jayne
United KingdomIt's a bit dated. the staff did not smile on arrival, and drinks are priced at London prices. Asked for extra pillows and was told no.
Comfortable bed
Stayed in February 2024
Reviewed: 11 February 2024
15
United KingdomThe hotel was clean, pool and leisure facilities very good, The room was warm and the beds extremely comfortable. Breakfast as nice
Stayed in February 2024
Reviewed: 10 February 2024
Damien
United KingdomHotel maintained to a good standard which was clean. The staff were very friendly and helpful.
Stayed in January 2024
Reviewed: 8 February 2024
Peter
United KingdomNothing Comfortable
Location useful for M1. Good food Courteous/Helpful staff.
Stayed in February 2024
Reviewed: 8 February 2024
Erika
United KingdomSuper busy with numerous parties on Saturday
Clean and spacious
Stayed in February 2024
Reviewed: 8 February 2024
Victor
United KingdomRoom was a long walk for disabled access, although on the ground floor (lift was available)
Food and room were both excellent.
Stayed in February 2024
Reviewed: 8 February 2024
Catherine
United KingdomPillows were too thick
Stayed in February 2024
Reviewed: 7 February 2024
Rav
United KingdomFor such a large facility with so much going on the service in the Triumph Bar was shocking and the decision to close the other bar was absurd, someone needs to look at the rota and staff coverage. We ended up going out for a drink rather than stay in the hotel for food and drinks.
Location and facilities
Stayed in February 2024
Reviewed: 7 February 2024
Joe
United KingdomThe fact that the function rooms were spilling out into the corridors with drunken people and their kids lounging around in areas leaving a mess, glass bottles and empty cups all over the floor. This was at 3pm when checking in to the hotel.
The rooms, the hotel in general and leisure facilities
Stayed in February 2024
Reviewed: 6 February 2024
Jan
GermanyThanks to Chaz in the Pub for great Service!
Stayed in February 2024
Reviewed: 6 February 2024
Lisa
United KingdomCarpets could do with a wash in hallways and the triumph bar needs to be Warner as had to wear a coat as so cold. Would have stayed in bar longer but so cold had to leave.
Stayed in February 2024
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