Parking hit and miss

Good location. Very friendly staff. Comfortable bed

Stayed in May 2024

None

Everything was nice , booking was easy and convenient.

Stayed in May 2024

Parking was chargeable, that's the only thing.

The staff were very welcoming and helpful, especially the reception lady Mandy, and the breakfast team in general. The hotel was clean, beds were very comfortable, very nice as a whole.

Stayed in May 2024

Friendly staff, room design, location, bed, bathroom

Stayed in April 2024

N/a

Was just a chilled out night enjoyed the pool and then be welcome drinks we got given with the free cake and the staff was accommodating and polite

Stayed in April 2024

Not a great location

Good sized bedrooms and friendly staff

Stayed in April 2024

Excessive amount of outside noise and wind entering though window seals. Not enough milk for having a drinks as required.

It was satisfy just 4 1 night stay.

Stayed in April 2024

Staff very helpful about storing our bikes safely.

Stayed in April 2024

Na

Nice hotel location is good to and decent size ro om

Stayed in February 2024

very good breakfast

Stayed in April 2024

I stay here a few times a year while working nearby. Staff always friendly and helpful. Small gym and pool is nice, sauna and steam room & jacuzzi all nice and clean. Food and drinks always good, breakfast is ample and always fresh. Rooms are nice maybe a little on the small side but still great value for money.

Stayed in March 2024

Mucky stain on the top of sofa. Rusty holders in Bathroom which stained my face cloth. No breakfast room service. Had to pay to park in the hotel car park!

Welcome goodies on the way in. Friendly staff, comfortable Bed

Stayed in April 2024

Room was very warm even with the radiator turned off, there wasn't any air con/blower, and it was far too noisy to have the window open overnight.

Great to have use of the pool/spa facilities. Breakfast was really good. Greeted on arrival with a glass of fizz. Nice, clean room.

Stayed in April 2024

Parking spaces could be a little bit wider especially with the width of the cars today but I understand you are trying to squeeze as many spaces as you can out of your area.

Overall the hotel was in excellent standards

Stayed in April 2024

Clean room, very nice breakfast

Stayed in April 2024

The bed was too soft, because of my bad back, also I didn't find a plug to charge my phone. I'm a vegetarian and at breakfast I saw people using the same utensils for meat and vegetables, it's not the hotels fault but it might help if they put the veg and meat separate.

We had dinner on our first night, it was really nice, the staff were really friendly & helpful with my granddaughter's nut allergy, they also made some good cocktails for the adults. The staff in the morning at breakfast were really friendly too, there was a good choice of food too. The location is perfect for the town center.

Stayed in April 2024

People walking down the corridor at night on their phones. Not the hotels fault but unfortunately it was a bit noisy.

Staff are amazing so friendly and welcoming

Stayed in April 2024

Bathroom

Breakfast excellent , the staff on breakfast excellent too, friendly and very accommodating

Stayed in April 2024

When were you arrived the room we got was a bit too warm, but we were hoping to change room so I have no complaints

The property was very clean, and when we it was found at the room was a bit too warm we would have to change room. The room service staff are very good and helpful. The restaurant was very good and so was the breakfast.

Stayed in March 2024

3 out of 4 toilet paper rolls were already used. I wanted new toilet paper after all. no toilet brush. dated furniture, and there is mould on some walls and ceilings. no air conditioning inside.

Breakfast was great! There was even a kiwi smoothie once that we liked! Staff were very welcoming! Comfy beds and pillows. Warm inside. Swimming pool was warm and jacuzzi was good.

Stayed in March 2024

Nothing

Excellent stay, staff very friendly and helpful. Rooms lovely and comfortable with everything you need. Breakfast Excellent. Leisure facilities very good. Will definitely be back.

Stayed in March 2024

N/A

Location in Middlesbrough

Stayed in March 2024

The bed and pillows were a little hard for me, so didn't sleep well. A choice of softer or a harder pillow would have helped. ( I had a double bed and all four pillows were the same - so couldn't swap-out for a better choice.)

I had an evening meal and then breakfast - both were excellent. :) the food especially at breakfast was first class as was of good quality, cooked and presented well + lots of choice. The staff were friendly and helpful to add to the experience. The room was clean and contained all that was needed.

Stayed in March 2024

Pillows & bed too hard. Noisy neighbours went on all night (only on the 2nd night)

Swimming pool Breakfast Wifi

Stayed in March 2024