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Reviews of Level Inn 3 stars

7 Bridge Street Ebbw Vale, Ebbw Vale, NP23 6EY, United Kingdom

#1 of 3 hotels in Ebbw Vale

Guests' Choice

Review score

Based on 300 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 May 2024

    8.0
    Good value what a find.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Friendly and helpful staff especially Saffron who showed us to our room and made suggestions for dining out. Room very clean and comfortable. Breakfast very nice the next morning too

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Typical of a modern motel, 500 meters to town centre.
    • Business trip
    • Group
    • Deluxe Double Room with Shower
    • Stayed 1 night

    Rather out of the way and several of our party got lost on the way to the location.

    Clean, comfortable and tidy rooms. Typical looking like a modern motel. Although not noticeably noisy

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    I've no complaints

    The staff were superb really warm and helpful. Showed me to my room gave me some tips on where to eat and generally nice. Value for money cracking breakfast. It gave me everything I needed and the price was amazing should I be in the area I will definitely use the Level Inn again thank you staff you were brill

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Excellent Value and Super Friendly
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night

    From the warm and genuinely friendly welcome, to the helpfulness of each member of staff, the cleanliness and comfort of the room, and the outstanding breakfast - what else could you ask for. Really would recommend this as a place to stay.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Good value
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The town didn't have anywhere to eat apart from Wetherspoons! Not an attractive location.

    Lovely and very helpful staff. Nice size room, very clean. Freshly cooked breakfast. Good location for Brecon - on the edge. Good value for money.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Clean, Tidy, great value for money with breakfast included. Staff was excellent
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 2 nights

    everything was apt for my stay

    Location, Cleanliness and the staff was very friendly and welcoming. Always greeted with smile when I entered the hotel. Staff also very helpful in guiding me to the places to eat or order takeaways from. Parking facility was at door step which was comfortable

    Stayed in April 2024

  • Reviewed: 7 May 2024

    7.0
    Value for money,comfortable bed,handy car parking,it did what we needed
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast needed to be better organised when busy,it seemed to be short staffed,the food was only like warm and the toast didn’t make an appearance

    Value for money,clean and comfortable bed

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Ok for one night no more
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could do with new carpet room smelt damp bit old

    Fresh cooked breakfast

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Value for money accommodation. Don’t bother with breakfast.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Breakfast food and service. Terrible!

    Out welcome at the hotel by the reception staff and out bedroom. The room was very spacious, comfortable and d clean.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Excellent value for money.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    7.0
    Basic but excellent value, no complaints here.
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Bit basic but for the money very happy.

    Attentive staff, room clean, slept well. Introduced to hotel by receptionist was very professional.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Pleasant and effcient
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night

    The shower door wasn't completely water tight (designer error - not malfunction) Supply of coffee sachets a little short Acknowledging this is a budget hotel, it could still supply perhaps as an only option (relatively) welfare-end spectrum pork and butter (or substitute with margarine) and free range eggs for breakfast, even if the cost were passed onto the customer. Superior business ethics could be advertised in this way

    Helpful, friendly staff Clean, tidy room Quietude Well positioned TV Overall, the housekeeping was excellent

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights

    Room 9 - the wash basin was way too small to wash your hands and brush your teeth. Plumbing was noisy when people use the bathrooms.

    Bed was comfortable and breakfast was good. Staff were very helpful and friendly.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    great value for short stay,clean rooms,friendly staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    could do with basic setee or comfy chairs in room

    clean rooms,all basic requirements in the room.Very friendly staff,free car parking,cooked for order breakfast

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Visiting Ebbw Vale from New Zealand to catch up with Family and friends, as a bonus made some new friends.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Easy access, friendly and helpful staff, comfortable

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Typical cleaning of the room, however, towels were not replaced on second day

    Very friendly staff

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff excellent!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Good value Hotel for a short stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All Staff were very friendly and helpful. Very good breakfast.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Great modern hotel offering good value
    • Leisure trip
    • Group
    • Comfort Triple Room with Shower
    • Stayed 2 nights

    Parking spaces are limited

    Nice clean spacious and modern room. Good breakfast, super staff. Great valoue for money

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Great hotel. Has everything you need at a super reasonable price.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The toilet was a bit too close to the shower screen.

    Comfortable and clean with friendly staff.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Proper budget Hotel, well worth the money.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night

    Well worth its money so nothing to complain about

    A new budget hotel, the staff were still learning, but they were all absolutely great and couldn't be more helpful. Great breakfast too.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Did the job
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Tiny bathroom. Breakfast was plentiful but at best average fare Not happy about being bribed with a discount if I gave a 5 star award on trip advisor. I have decided not to do anything instead

    Location Parking Comfortable bed

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Great for short stay, friendly staff but breakfast slow to serve
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Approximately 45 minutes waiting for breakfast

    Price was great

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Very good value for money and staff friendly and helpful.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Room a bit smaller than we prefer. Sink very small.

    Quiet. Good location. Comfortable bed. Very clean.

    Stayed in March 2024

Showing 1 – 25

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