Cocker Square, North Promenade, Blackpool, FY1 1RX, United Kingdom
#167 of 247 hotels in Blackpool
Guests' ChoiceBased on 2659 hotel reviews
7.2Cleanliness
7.5
Comfort
7.6
Location
8.5
Facilities
7.3
Staff
8.4
Value for money
7.6
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 November 2023
Harry
United KingdomI didn't try the breakfast
I did not have breakfast as I did not stay the full night
Stayed in October 2023
Reviewed: 1 November 2023
Robert
United KingdomThe hotel could do with an upgrade,
The location
Stayed in October 2023
Reviewed: 31 October 2023
Emma
United KingdomLater check out 10am is too early
I travelled on my birthday with my son and dog, the staff were lovely and good value for money, room was basic but you are paying a basic price
Stayed in October 2023
Reviewed: 30 October 2023
Joanne
United KingdomThe hotel windows were very dirty.
Breakfast very good and location was ok.
Stayed in October 2023
Reviewed: 30 October 2023
Joy
United KingdomA long way to my room on 2nd floor. Bathroom - shower over bath, which I didn't use, because I cannot climb over. Fittings weren't very nice. Waste chrome was black with age.
Taxi easy to obtain.
Stayed in August 2023
Reviewed: 29 October 2023
Jennifer
United KingdomBar area only one staff and she was also on reception took along time to get served not her fault also very few staff in dinning area tables not cleared but due to there only been two staff on was not always there fault rooms could also be cleaned to a higher standard
Great location nice breakfast lovley staff would stay again
Stayed in October 2023
Reviewed: 29 October 2023
Brian
United KingdomSatisfied with everything
Location was good .breakfast was good. Entertainment was good. Overall very good
Stayed in August 2023
Reviewed: 28 October 2023
Donna
United KingdomBathroom could have been cleaner
Location room size
Stayed in October 2023
Reviewed: 27 October 2023
Sze
Hong KongThe room is old
It’s clean
Stayed in October 2023
Reviewed: 25 October 2023
Heidi
United KingdomLarge spacious bedroom
Stayed in October 2023
Reviewed: 23 October 2023
Gary
United KingdomBedroom window does not close/fit very windy night so a noisy sleepless night
Gorgeous breakfast, lovely staff throughout all departments
Stayed in September 2023
Reviewed: 23 October 2023
Martin
United KingdomLooks tired and I’m need of a restoration
The location
Stayed in October 2023
Reviewed: 22 October 2023
Donna
United KingdomBreakfast could be included
Very comfy bed
Stayed in October 2023
Reviewed: 22 October 2023
David
Francecan't get the shower to work
warm welcome, great breakfast, good location, confortable bed
Stayed in October 2023
Reviewed: 22 October 2023
Stacey
United KingdomDecorating needs updating TLC needed very dated , broken toilet seat , cheap bath mat, for older people
As everything you need on site if there's bad weather , hot water/heating
Stayed in October 2023
Reviewed: 21 October 2023
Larcombe
United KingdomWasn't very impressed with breakfasts
Ideal position in a quiet area
Stayed in October 2023
Reviewed: 21 October 2023
Mark
United KingdomMattress in the room could do with replacing was very thin so you could feel the springs and the room could do with a little tlc as was looking a little dated and windows were very dirty. Evening meals were very good but also very small could do with larger portions
The staff at the hotel were friendly,polite and very helpful, the breakfast was very good with a good selection and the bar was well stocked and reasonably priced with entertainment every night ,
Stayed in October 2023
Reviewed: 20 October 2023
Carolyn
United KingdomThe entertainment was great, but a bit too loud for that size room. Not wheelchair friendly at all
I liked that the hotel had entertainment on all through our stay through the week. It had a dance floor and stage. The rooms where big enough and had everything you need. Also lovely and warm, the option to turn the heat down was there. Free car park at the rear. Need to be early for that. Other car parks right outside you have to pay for right that outside the main entrance. Convenience stores at end of the road.
Stayed in October 2023
Reviewed: 20 October 2023
Sandra
United KingdomYou only got 1 cup of tea sausages were like rubber
Breakfast want all that good
Stayed in October 2023
Reviewed: 19 October 2023
Jessica
United Kingdomwith it being a old building there was a few problems with the hot water but it wasn’t anything major that they didn’t fix straight away
the food was lovely, the staff there is amazing very warm and welcoming. the beds are comfy
Stayed in September 2023
Reviewed: 18 October 2023
Alison
United KingdomRoom was huge, and peaceful. Great location.
Stayed in October 2023
Reviewed: 16 October 2023
Michael
United KingdomSome offers were advertised when we arrived but we were told they were only available pre arrival. We didn’t know these were available until we arrived
No breakfast but we have had it before and was good
Stayed in September 2023
Reviewed: 15 October 2023
Amanda
United KingdomSteps everywhere at the front and inside the hotel. Which is very hard to move around tge hotel when you have a disability and you use a waking aids. Shower in a very high bath of which I couldn’t lift my leg high enough to get inside, so I had to fore go the shower. Evening meal wasn’t very nice. The hotel doesn’t seem to be aware of customers. disabilities. Hotel needs to decorate all over especially in the main facilities of the hotel.
Breakfast was very nice, despite asking staff for things when things was empty. On the whole was very pleasant and helpful.
Stayed in October 2023
Reviewed: 15 October 2023
Lyn
United KingdomNothing, everything good
Very dog friendly. Good breakfast, helpful staff
Stayed in October 2023
Reviewed: 14 October 2023
Paula
United KingdomPaid extra for Seaview but then noticed on check in other guests were getting upgraded Seaview room for free. Thought this was a bit unfair. Breakfast buffet was good but on both mornings had to ask for items to be topped up.
Good location, clean rooms, friendly staff. Good breakfast
Stayed in October 2023
Grevenbroich, Germany
Imperial, USA
Lourdes, France
Barnas, France
Bispingen, Germany
Ganges, Canada
Szeged, Hungary
Venice, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content