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Reviews of Loch Long Hotel 3 stars

Main street Arrochar, Arrochar, G83 7AA, United Kingdom

#29 of 29 hotels in Arrochar

Guests' Choice

Review score

Based on 1749 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.4

  • Location

    8.2

  • Facilities

    6.0

  • Staff

    7.6

  • Value for money

    6.2

  • Free WiFi

    4.3

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Showing 1 – 25

  • Reviewed: 2 May 2024

    7.0
    Relaxing night away.
    • Leisure trip
    • Couple
    • Family Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    No hairdryer or remote for TV in room.

    Meal in restaurant was lovely & entertainment great.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    we enjoyed everything especially the weather and the views of the hills.
    • Leisure trip
    • Couple
    • Loch View Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the network wasn't too good so I couldn't speak to my family. And the water was way too cold but it wasn't that big if a problem.

    The location is very beautiful and peaceful, the hotel gave us free WiFi connections.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Great location just needs a refurb of the rooms
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was run down and could do with some new furniture. Widow was fogged up between the panes of glass. Food wasn’t the best but still edible. Could have had more selection.

    Great location of the hotel friendly staff always on hand to help.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room with Skylight
    • Stayed 1 night
    • Submitted via mobile

    The shower room was leaking.

    Location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    5.0
    Great location but hotel very aged, breakfast average. Would be nicer places to stay in arrochar!
    • Leisure trip
    • Couple
    • Loch View Double Room
    • Stayed 1 night
    • Submitted via mobile

    Aged, could have been cleaner, no hot water in morning.

    Location, free pool table

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Would definitely go back again.
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was an unfortunate incident OUTWITH the hotel’s control that dampened our experience. Like I say this was outwith the hotels control and handled very professionally by the manager.

    Great location and comfortable surroundings. Good entertainment in a friendly atmosphere.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    One night stay on way to Skye.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Size of the room 102 quite small. Bathroom minute. Only small/medium size people will fit. Anyone over 5’5 can’t sit on the toilet, ridiculous space although clean.

    Nice decoration, bar and dining room. Parking area good. Pub and fish n chip shop across from hotel as an option. Breakfast ok.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    6.0
    It was perfect for what we needed ~
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    A bit run down ~ but overall not bad

    Nice location ~ perfect for one night travelling up to Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

    Stayed in April 2024

  • Reviewed: 2 April 2024

    5.0
    ok for a night stopover on the way to the highlands
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    rate was good at time of booking but for some reason it did not register the ages of my two children. once that was confirmed it added another £40 onto the bill. So still a decent rate but not the value for money i had expected. for the money i did end up paying i would probably have looked for something. else

    Stayed in March 2024

  • Reviewed: 2 April 2024

    7.0
    Great location very functional, we will be back
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great value for money , clean and comfortable , staff were friendly and very helpful. Food was good and great value

    Property was clean and comfortable,

    Stayed in April 2024

  • Reviewed: 31 March 2024

    6.0
    Excellent location for outdoor activities.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bar man was particularly unfriendly. So much so that we walked to the other hotel to eat and drink. We had noisy neighbours who kept us awake until after 2am. We knocked on the wall to quieten them down but this was ignored. We saw them leave in the morning so didn’t mention it but felt that the room walls were not particularly well sound proofed.

    The staff on reception and in the restaurant were helpful and pleasant and our room had a good view.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    6.0
    Baltic
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't open door to room. Fire alarm going off x 4. Couldn't eat in bar unless you had a dog. Hotel was very cold.

    Scenery

    Stayed in March 2024

  • Reviewed: 14 March 2024

    5.0
    Lovely views, great food and room clean
    • Leisure trip
    • Couple
    • Loch View Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We originally booked for 2 nights and extended it an extra night however, that extra night was a completely different story, fire alarm went off twice to which their response was it was a mistake alarm but this was at 10pm at night and woke me and my partner up out our sleep, when I went downstairs to check the staff were in like a congregation in the lobby, black shutters down for the first time at reception and it was quite intimidating especially with it being about 10 men staff standing giggling and talking ( not English speaking language ) this sent me into a severe panic attack with the alarm and then seeing that to the point I had to get out the hotel with my partner to try calm down. Staff were then in the sauna when we returned and the shutters were a still down and desk all dark and barely seen the man sitting behind it when we asked for extra milk for tea which gave me a freight also. We were both then up all night and my partner had a meeting the next day to which we are both shattered and we didn’t even have breakfast either, we refused to pay the extra night due to no sleep, not eating breakfast, poor night staff choices and actions and in their words a mistaken fire alarm that went off twice within 10 minutes of each other. Staff then phoning me up after we left hotel and I called back to explain the situation briefly as explained my husband was in a meeting and he wanted a manager to call back at 2:30pm to then being jumped on repeatedly about paying that bill and another non management staff coming on the phone call and repeating this too and threatening with police and bad review as a customer on booking.

    Hotel location is beautiful and outstanding views and great place to eat and also great location to venture out on foot to eat at other places.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    5.0
    It was fine for a quick stay but wouldn’t go again.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not great for car park spaces if here on a busy night as parked on a hill round the side if all taken. Found a hair on the bed and spiders in the room. Staff were very blunt

    I liked the inside of the hotel with the layout and the interior design.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The view was amazing and it was nice and peaceful

    Stayed in March 2024

  • Reviewed: 29 February 2024

    6.0
    Quiet and peaceful
    • Leisure trip
    • Couple
    • Loch View Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was basic and had to pay if I wanted better

    Stayed in February 2024

  • Reviewed: 28 February 2024

    6.0
    Nice breakfast although staff could have been a bit happier
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Heating was turned off at night & came back on at 8am. Bar & entertainment closed earlier than advertised.

    Location

    Stayed in February 2024

  • Reviewed: 14 February 2024

    5.0
    Great location. Cleanliness leaves much to be desired.
    • Leisure trip
    • Solo traveller
    • Budget Double Room with Skylight
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness - Generally felt a little dirty and had materials around the lobby for presumably renovations. In the room though the mugs left out for tea/coffee had dirty spoons in them that still had sticky coffee on them.

    Area is stunning!

    Stayed in February 2024

  • Reviewed: 8 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food left a lot to be desired. Especially the breakfast

    The entertainment was good

    Stayed in February 2024

  • Reviewed: 27 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    They didn't allow early check in - the corridors had a load of housekeeping supplies left unattended. The view from the room is nothing as promised on the app, we just had a building facing us.

    The cleanliness was nice in the rooms. Breakfast was nice

    Stayed in December 2023

  • Reviewed: 4 January 2024

    7.0
    Good value
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Had to ask for kettle and towels for the room. Rather noisy early mornings. Very few sockets for room. Breakfast not enough choice either full English or continental. Came every day with either beans of egg stone cold it was included in our room price which was a good deal but would not pay the £12.50 otherwise.

    Good price. Location was good for us. Staff friendly.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    6.0
    Met expectations and clean enough
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Reading the review we thought this was going to be an awful stay but while it is tired, particularly the carpets, I've stayed in worse Travelodges. The main feeling is this is run as a motel, with an absentee owner.

    Pretty good light cooked breakfast compared to the reviews we read. Bar good value and comfortable. Room was far cleaner than expected. We were called before arrival to ask if we wanted a dinner reservation which was a nice touch.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was cold. No soap in toilets in the main toilets at the foyer. Singer was supposed was advertised as female but got a man Kevin who wasn’t a good singer

    No lock on bathroom door. Tv didn’t work properly because of ver old tv and remote control.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    Good
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely setting and nice clean room

    Stayed in November 2023

Showing 1 – 25

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