144 Praed St, Paddington, Westminster Borough, London, W2 1HU, United Kingdom
#884 of 1,010 hotels in London
Guests' ChoiceBased on 2246 hotel reviews
6.5Cleanliness
7.2
Comfort
7.3
Location
8.8
Facilities
6.6
Staff
7.7
Value for money
6.4
Free WiFi
7.9
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End of dialog contentReviewed: 1 May 2024
Scott
AustraliaNo breakfast
Good location right next to Paddington station. Room was comfortable although quite small.
Stayed in April 2024
Reviewed: 27 April 2024
Graham
PhilippinesRoom was an internal room, so no outside window (just an inner light well). For me this is quite disconcerting. The breakfast is in a restaurant chain next door so I decided to skip this to do my own thing. The lift as usual in London is very small and juddery.
My second stay at this hotel and it represents superb value and great location, right next door to Paddington Station. The room was more than comfortable - huge for London really. The hotel gives thoughtful little touches such as complimentary chocolates and drinks in the room. Overall excellent value and stay. Thanks once again.
Stayed in March 2024
Reviewed: 25 April 2024
Georgina
AustraliaThe room felt cramped and the toilet felt like it was meant for a primary school.
Location. Staff were super helpful
Stayed in April 2024
Reviewed: 21 April 2024
Jane
United KingdomNothing
Excellent customer service
Stayed in April 2024
Reviewed: 20 April 2024
Corey
AustraliaThe room was very small
Staff were so accommodating!
Stayed in March 2024
Reviewed: 19 April 2024
Mauro
BrazilMaintenance needs improvement. It took two days for fixing the shower door. The air conditioned broke on my second day of stay and it wasn't fixed. They haven't change me for another room, but they arranged a fan, which took two days to get it. I could see that there was a communication issue between the staff and the management.
The location is very convenient and gives lots of alternatives for food & drinks, as well as to move around. Breakfast is good, but I would suggest adding a coulple of different fruits instead of banana, orange and apple, e.g, pineaple and peach, and some natural juices. I would like to praise the receptionist Paris, always attentive and polite.
Stayed in March 2024
Reviewed: 18 April 2024
Linda
AustraliaFriendly
Location to station
Stayed in March 2024
Reviewed: 11 April 2024
Mei
SingaporeStaff was not the friendliest and appear grouchy
Location was good
Stayed in March 2024
Reviewed: 11 April 2024
Antoni
United KingdomSmall bar area, old lift
Location
Stayed in April 2024
Reviewed: 11 April 2024
Kathryn
AustraliaAir conditioning was not working. Stairs at the street entrance.
Close proximity to Paddington Station. Large/ king bed was comfortable.
Stayed in April 2024
Reviewed: 9 April 2024
Steve
United KingdomThe room was a bit small, not too bad for 1 night but wouldn't have wanted to be there longer. No room to lay your case out and unpack.
We booked a Friday night at very short notice due to rail strikes taking place in April 2024. Right next to Paddington and not too noisy considering the location and the Tube running. A great starting point if you are arriving in London for the first time from a long journey, want to touch down and recharge. Very pleasant Front of House and Reception staff. Frankie & Benny's for Breakfast - if you want a fry up and nothing too special, it's good vfm and the staff were very engaging.
Stayed in April 2024
Reviewed: 29 March 2024
Emma
SwedenSmall rooms
Close to station
Stayed in January 2024
Reviewed: 28 March 2024
Adeline
SingaporeRoom was smaller than expected based on the price paid
Location is excellent
Stayed in March 2024
Reviewed: 28 March 2024
Charlene
United KingdomEverytime we’ve stayed there has been sparking plug sockets. I aren’t told about maids just letting themselves into ur room for fresh towels it says u needed to let them know if u needed new towels and we didn’t they just let themselves in whilst we were out and an expensive face cream I had had a big hole dug out of it when I returned which confused me as I have a little spatula I use for it and it’s very expensive so I don’t over indulge in that way but there was a clump missing from it on return
It’s located very central to everything and we like that it’s on paddingtons doorstep so u can get off the train and check in ur luggage straight away so u can go about ur time spent there no issues
Stayed in March 2024
Reviewed: 26 March 2024
David
United StatesRooms look nothing like what was shown online (at least mine didn't, and they gave me an upgrade!) Room was tiny, noise from other doors on the floor opening and slamming were annoying. Breakfast was okay, nothing special.
Location is great, staff friendly & helpful.
Stayed in March 2024
Reviewed: 24 March 2024
Alan
United KingdomFire alarm going off for about 30 seconds at 0645 in the morning!
Location
Stayed in March 2024
Reviewed: 18 March 2024
Susan
South AfricaExcellent location. Toiletries, coffee and soft drinks.
Stayed in March 2024
Reviewed: 16 March 2024
Denise
United KingdomSize of the room. Kettle didn’t work. But they did replace and Tv didn’t work but they sent a guy to sort it however you don’t expect to have these problems.
Location was great as it is right next to Paddington Station and we were on a trip that left early morning from the station
Stayed in March 2024
Reviewed: 27 February 2024
Daniel
United KingdomThe air con wasn’t up to scratch. I like it FREEZING and it was a big factor for selecting the hotel. The hotel was undergoing refurbishment which was unavoidable but there was noise.
The receptionist was so friendly. I got a complimentary upgrade which was fantastic. The room had no view but there was a mini fridge that came with complimentary products.
Stayed in February 2024
Reviewed: 24 February 2024
Andrew
United KingdomLocation and well appointed room
Stayed in February 2024
Reviewed: 19 February 2024
Samantha
United KingdomThe room was incredibly hot and the aircon didn’t seem to work. It was too late for me to try and get someone in to fix it
Close to Paddington. Well equipped room
Stayed in February 2024
Reviewed: 18 February 2024
Maria
United KingdomIf the heating/air con had been working and the room had been bigger.
The heating/air con was not working. The room was too small for a 'standard double room'; it was more like a small double room.
Stayed in February 2024
Reviewed: 17 February 2024
Shaiful
MalaysiaIt was very warm in the room as we can't change the AC mode from heater to AC (t was end of Dec). So we turned-off the AC and opened the window (we can only open the window slightly) but it was not enough as the window overlooking into a small airwell.
Our room were upgraded to the biggest room on the floor, room 419. There's coffee maker in the room with complimentary soft drinks in the fridge. Big room and bathroom. comfortable bed.
Stayed in February 2024
Reviewed: 16 February 2024
Roxanne
United KingdomOn going construction when we stayed there. Noises can be heard from outside the room. Very small room.
Location was very good
Stayed in February 2024
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