Reviews of London House Hotel 3 stars
81 Kensington Gardens Square, Westminster Borough, London, W2 4DJ, United Kingdom
#562 of 1,007 hotels in London
Guests' ChoiceReview score
Based on 1310 hotel reviews
7.7Score breakdown
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Cleanliness
8.2
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Comfort
8.1
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Location
9.0
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Facilities
7.7
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Staff
8.7
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Value for money
7.6
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Free WiFi
8.2
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Reviewed: 2 May 2024
Laurence
United Kingdom7 reviews8.0“Lovely hotel and very welcoming staff. My single room was cosy, clean and confo. Brilliant location”- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 4 nights
Lovely hotel, very welcoming staff, single room was a cosy. Brilliant location
Stayed in February 2024
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Reviewed: 2 May 2024
Steve
United Kingdom9 reviews8.0“Clean, comfortable and nice staff, would stay again”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Our bedroom blind wasn’t effective enough- morning was too bright
Lovely staff Heated floor in bathroom Tea & coffee in room
Stayed in May 2024
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Reviewed: 30 April 2024
David
United Kingdom16 reviews8.0“Great location, local facilities great all with in walking distance”- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 3 nights
- • Submitted via mobile
Unable to get the room temperature comfortable… drafts
Location & staff - friendly & helpful
Stayed in April 2024
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Reviewed: 29 April 2024
Sheryl
United States41 reviews3 helpful votes7.0“Great location, clean hotel with small rooms.”- • Leisure trip
- • Couple
- • Twin Room with Garden View
- • Stayed 4 nights
- • Submitted via mobile
Bathroom really hot at all times. Room very small but that’s London. They could use some hooks on the walls for hanging jackets and small bags.
Great location. Beautiful view of private garden from our room.
Stayed in April 2024
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Reviewed: 27 April 2024
Anna
Spain11 reviews8.0Very good- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The room was a bit tiny for 2 people and the bathroom was very narrow.
The location was great and the staff was very kind and helpful.
Stayed in April 2024
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Reviewed: 27 April 2024
Lestheprof
United Kingdom23 reviews1 helpful vote9.0“Very convenient location and comfy room.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Not much.
Small but perfectly good room, comfy bed. Good location, quiet yet in easy rech of public transport to central London. Interesting aeea, with lots of shops, bars, restaurants etc.
Stayed in April 2024
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Reviewed: 23 April 2024
Susan
United States2 reviews8.0“Room was small located on the lower level and was very loud”- • Leisure trip
- • Family with young children
- • Twin Room - Lower ground floor
- • Stayed 9 nights
- • Submitted via mobile
I paid for breakfast for our 10 days but only ate there once. I was disappointed in what was offered. I asked for a refund but was told it wasn’t possible since I booked the stay through Booking.Com
Very clean, lovely staff
Stayed in April 2024
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Reviewed: 19 April 2024
Sarah
United Kingdom16 reviews7.0Good- • Business trip
- • Solo traveller
- • Small Single Room
- • Stayed 3 nights
- • Submitted via mobile
You can hear everything through the walls. The Wi-Fi connection was awful which meant for a work trip I couldn’t do any online work in my room using the hotel wifi
It was close to shops and tube stations.
Stayed in February 2024
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Reviewed: 15 April 2024
Magdalena
Poland29 reviews3 helpful votes9.0“Very good stay”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
It was very hot in the room, but the windows could be opened so ok. There were some trubles with the water in the shower - very low pressure and loud cracking noises in 2/3 nights.
Room was small (as on pictures and in room description), but it had everything you need for a short time stay. There was even charger with USB output in the wall, and electrical socket with european output - no need to use an adapter. There were elevators inside to reach the upper floors. Very beautiful neighborhood, with lots of shops, bakerys and pubs. Very close to the metro station.
Stayed in March 2024
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Reviewed: 15 April 2024
Jessica
Australia12 reviews8.0“Clean room, good location, I felt reasonably safe as a solo female traveller.”- • Leisure trip
- • Solo traveller
- • Small Single Room
- • Stayed 2 nights
- • Submitted via mobile
Very small room, smaller than what it looks in the images. Not ideal if you are staying for longer than a few days.
Very clean rooms, good location for a tourist; close to tube stations, many bus lines and walking distance to Hyde Park, Notting Hill and other areas of interest.
Stayed in April 2024
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Reviewed: 15 April 2024
Rita
United Kingdom5 reviews7.0“It was alright. Location is amazing, close to everything.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
I had a few issues with the room. I couldn’t lock the door, however when I reported that they fixed it. There is no information about how to use the hairdryer - I know it sounds silly but I’ve never seen a hair dryer function the way that one does…
The location
Stayed in March 2024
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Reviewed: 15 April 2024
Rachel
United States10 reviews8.0“Do not waste money on the breakfast. Otherwise ok hotel.”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
The breakfast is not worth £20. Online description is way off and price listed online is much less than what I was charged (£13.95 online). They only had decaf pods for the coffee machine and the eggs were cold. This of course was discovered after I had already filled out the paper with my room info and some of the group had made plates so it was too late to change our minds. There are lots of cafés nearby that are much more deserving of your money. Very disappointed in that experience.
The location is nice, close to Portobello Market and 5 minute walk to Bayswater station. Reception was friendly and able to provide an extra blanket when I asked. Water pressure in the shower was good.
Stayed in April 2024
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Reviewed: 13 April 2024
Zayel
Netherlands2 reviews3 helpful votes8.0“Very lovely!”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Staff was very lovely and helpful. Rooms were clean, neat and had everything you could need. The neighbourhood was such a surprise! Lovely neighbourhood with lots of cafes and shops! The tube is also nearby
Stayed in April 2024
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Reviewed: 11 April 2024
Karen
United Kingdom19 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Excellent location and welcoming staff . Room a little small but very clean . No bar facilities.
Stayed in March 2024
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Reviewed: 9 April 2024
Straw
United Kingdom1 review8.0“We would definitely return, great location”- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
Our mattress dipped in the middle and the pillows not comfortable. But obviously that is down to personal preference.
Friendly staff and efficient. Room clean, breakfast adequate.
Stayed in April 2024
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Reviewed: 8 April 2024
Anielle
Finland7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
Didn't like the location of the room.
Oli siisti ja lähellä metroasema.
Stayed in April 2024
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Reviewed: 7 April 2024
Edel
Ireland9 reviews8.0Very good- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Small room but adequate. Great location .
Stayed in February 2024
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Reviewed: 2 April 2024
Talita
Germany31 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 3 nights
- • Submitted via mobile
Room size but this is just due to the location . Also the bed size could be a challenge for 2 people depending on their size
Location was just brilliant. Friendly front desk and service. Good value for money in this location.
Stayed in April 2024
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Reviewed: 2 April 2024
Natalia
Poland7 reviews8.0“Overall pleasant experience”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
This hotel is in a fantastic location, clean, and efficient. The rooms are well-maintained and comfortable, providing a pleasant stay overall.
Stayed in April 2024
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Reviewed: 30 March 2024
Angelina
Hong Kong10 reviews9.0“Enjoy the leisure time but meeting quite chilled weather”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Rooms bit small for 2 adults (twin beds)
Nice environment, close to the underground station, Supermarket & coffee shops are nearby, room with balcony having good view of the garden, quiet, breakfast is at standard level
Stayed in March 2024
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Reviewed: 28 March 2024
Ratko
Serbia12 reviews4 helpful votes9.0“Great location”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 5 nights
- • Submitted via mobile
A bit chilly in the room.
Great staff. Great location, close to underground stations. Close to some nice shops and bars.
Stayed in March 2024
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Reviewed: 28 March 2024
Karen
United Kingdom31 reviews1 helpful vote9.0“Excellent for a short trip. Very convenient and comfortable.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
None
Location. Facilities. Staff. Good breakfast. Comfort. Cleanliness and modern. Quite area.
Stayed in March 2024
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Reviewed: 25 March 2024
Susanna
United Kingdom2 reviews8.0“Convenient location & good hotel”- • Leisure trip
- • Family with young children
- • Twin Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Modern & clean
Stayed in March 2024
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Reviewed: 24 March 2024
Stephanie
United Kingdom6 reviews3 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Small Single Room
- • Stayed 1 night
- • Submitted via mobile
Location, comfort of room, facilities
Stayed in March 2024
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