The Former Tay Hotel, 28-42 Whitehall Crescent, Dundee, DD1 4AY, United Kingdom
#11 of 22 hotels in Dundee
Guests' ChoiceBased on 2764 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 8 May 2024
Nicola
United KingdomI didn't like being invited, in advance of our visit, to upgrade to a larger bed. I declined as I like a regular double. When we arrived, the bed was 6 ft wide. I found the dark decor in the room depressing. Too many black surfaces made it easy to mislay your keys, wallet, etc.
I was a nice treat for us to have table service for breakfast. And both breakfasts were very good. Our waitresses were helpful and professional. I appreciated the option not to have the room cleaned, as for a 2-night stay it's not necessary. The free drink as a thank you was a pleasant surprise.
Stayed in April 2024
Reviewed: 7 May 2024
Carol
United KingdomI would have liked tea provided at breakfast- not having to get myself
Quirky
Stayed in May 2024
Reviewed: 6 May 2024
Wendy
United KingdomThe prices of there cocktails are way overpriced the bar is empty and that’s probably why as you can go walk nxt door and get ones half the price.
The location is fab so central. We did get a surprise upgrade that was nice. I do think they should have a loyalty card for there regulars so you get some discount off your room or food and drink. The beds are very comfy
Stayed in April 2024
Reviewed: 5 May 2024
Lindsey
United KingdomThe only complaint was I asked for no feather duvet or pillows due to allergy and there was 1 feather pillow on the bed ,didn’t complain as it was late at night so I put the pillow in the wardrobe to avoid any issues
Very happy with my stay
Stayed in May 2024
Reviewed: 5 May 2024
Alastair
United KingdomVery small room for the price.
Location.
Stayed in April 2024
Reviewed: 2 May 2024
Clare
AustraliaWould have been good to be able to access Netflix
Great location, and the staff were excellent
Stayed in May 2024
Reviewed: 2 May 2024
Joanna
United KingdomBreakfast - I paid £22 for a tepid cup of tea from a machine!, overcooked bacon, that was very thin and fatty. A half of a tomato, 1 mushroom, 1 sausage, and 2 over cooked eggs (I asked for soft yoke) very disappointing.
Reception staff were amazing. So welcoming and very informative.
Stayed in May 2024
Reviewed: 2 May 2024
Elizabeth
United KingdomWay overpriced!
It’s very central for train and the VnA.
Stayed in May 2024
Reviewed: 30 April 2024
Sharyl
United StatesEverything was fine, however I feel the dark purple drapes really darkened my room.
The room was very nice. I felt safe there which is important. Everyone was helpful and friendly. I hardly ever give a 10 because there's always room for improvement. Very nice hotel.
Stayed in April 2024
Reviewed: 28 April 2024
Barbara
United KingdomBed was a bit creeky couldn't sleep
Stayed in April 2024
Reviewed: 26 April 2024
Yvonne
United KingdomOur room was lovley and clean, the staff was very helpful, overall we enjoyed our stay, we cannot fault the service, looking forward to booking our next stay. Thank you.
Stayed in April 2024
Reviewed: 24 April 2024
Lyndon
United KingdomBedroom Hallways are a bit smelly
Location
Stayed in April 2024
Reviewed: 24 April 2024
Viene
United KingdomWas fine
Pup friendly and close to the station
Stayed in April 2024
Reviewed: 23 April 2024
Sandeep
IndiaNo complaints at all
Good location and brekfast
Stayed in January 2024
Reviewed: 23 April 2024
Mark
United KingdomRooms are very dark
Location
Stayed in April 2024
Reviewed: 22 April 2024
Lynn
United KingdomFelt the room was a bit small. Only 1 seat to sit on.
Bar and Restaurant lovely. Staff in all areas were excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Douglas
United KingdomOur room was a little bit too small, only one chair.
The hotel was great, food good as well.
Stayed in April 2024
Reviewed: 20 April 2024
Steven
United KingdomThe view of a large scaffold blocking my window
The decor, bar area, staff
Stayed in March 2024
Reviewed: 17 April 2024
Amanda
United KingdomThe only thing was the shower pressure! It all looks very impressive in the bathroom but we felt the power of the shower was lacking. A minor thing though.
What a gorgeous hotel, never stayed at a Malmaison before, but we were very impressed and it was soooo dog friendly! We upgraded to a superior suite, and our little dog had a bed, treats, bowl etc. left out for him, really thoughtful. The bed was huge and so comfortable and we made good use of the whole suite including the bath which was pretty much in the middle of the hallway. We only stayed for the one night but would stay for longer and felt it was amazing value for money.
Stayed in March 2024
Reviewed: 15 April 2024
Gareth
United Kingdom£25 seems like quite a high price for the dog staying for one night.
The staff were extremely welcoming and very helpful. The room was comfortable. We'll definitely be back.
Stayed in April 2024
Reviewed: 14 April 2024
Hilda
United KingdomOnly one bath towel and one hand towel
Comfy bed
Stayed in April 2024
Reviewed: 14 April 2024
Pauline
United KingdomCouldn't get children in the bar after 8pm.
Beds were comfy great breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Kehinde
United KingdomThe location and comfort
Stayed in April 2024
Reviewed: 12 April 2024
Tracey
United KingdomFelt the hotel was a bit tired and not as luxurious as previous Malmaison we have stayed at. No parking for hotel but was very close by which could be topped up by phone app.
Lovely overnight stay. Great location within walking distance of all shopping/visitor attractions. Staff very friendly (special mention to the two girls at breakfast) Breakfast was fab - thought a bit pricey but the deal gave us a free cocktail in the bar so it ended up being great value! (The cocktails were delicious!) Great view from our room (despite the construction works!
Stayed in April 2024
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