1 General Gurko Str., 4180 Hisarya, Bulgaria
#6 of 12 hotels in Hisarya
Guests' ChoiceBased on 560 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.3
Staff
8.6
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 16 April 2024
Alex
BulgariaThe view from the window - a brick wall; Menu in the restaurant could be more variate;
The bowing, pool tables, the swimming pool, the park outside; Bed very comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Klu1978
GermanyNothing
Everything
Stayed in April 2024
Reviewed: 8 April 2024
Irina
United KingdomBeing clearer on what exactly I am booking and thought that the access to the deluxe spa area was overpriced per person per day.
It was clean and very pleasant. Breakfast was good so were the facilities that were not included in the "deluxe" offering. When I was booking it was not made clear that I am buying basic access, but it did the job for us as I spent most of the time in the outdoor mineral water pool. Beautiful outdoor area.
Stayed in April 2024
Reviewed: 29 March 2024
Lubomir
United KingdomGreat location, plentiful breakfast and good choice
Stayed in March 2024
Reviewed: 9 March 2024
Sammy
United Kingdom- restaurant food quality was not great - staff could smile occasionally
- pool and spa area were great - room was nice and spacious
Stayed in December 2023
Reviewed: 18 February 2024
Emil
United KingdomSWIMMING HATS REQUIREMENT AT INDOOR POOL.
The Deluxe Spa was great, restaurant and food were good. Room was clean and spacy. Staff was friendly. One minus was the swimming hats trquirement for the indoor pool.
Stayed in February 2024
Reviewed: 28 January 2024
Alexey
BulgariaThe cleaning in the deluxe wing was disaster. There was dust in the bathroom (if you could even imagine that). The cleaning lady just changed one wet towel, which I left on the floor (as the institutions said) but didn't throw the garbage bin, nether refill/replaced the shower gel which was gone. There was no usual relaxing music in the SPA zones, and no lavender/mint in the steam bath and Roman bath. The receptionist at the SPA was a rather arrogant gay, self centred, not well informed for the prices and services different from those that he offers.
This is probably the best SPA hotel in Hisaya town and I have been here several times in different seasons. This time only the bartender at the lobby bar and the staff at Prestige restaurant were on the usual level.
Stayed in January 2024
Reviewed: 14 January 2024
Diana
United KingdomThe bed was amazing in the deluxe room. Superking size firm and a pleasure to be sleeping on. Location none of the last perfect close to shops, restaurants and sightseeing. Deluxe spa was nice. It was worth staying in the hotel.
Stayed in January 2024
Reviewed: 4 January 2024
Kiril
BulgariaLittle overcrowded at breakfast buffet
Excellent hotel and spa area. Great 25m swimming pool that was almost empty and I could enjoy a lane to myself at any time. I would go again there for a spa weekend.
Stayed in October 2023
Reviewed: 21 December 2023
Mariela
United KingdomAccess for people with disabilities and impairments could be improved, including the range of spa treatments.
Excellent facilities, polite staff.
Stayed in December 2023
Reviewed: 4 December 2023
Dana
RomaniaThe food was good, except for the coffee, which was horrible (instant coffee). It was a three stars-restaurant.
Stayed in December 2023
Reviewed: 26 October 2023
Иван
BulgariaEverything was good
Very good
Stayed in October 2023
Reviewed: 17 October 2023
Lachezar
BulgariaGreat location
Stayed in October 2023
Reviewed: 11 September 2023
An***ov
BulgariaI didn't see fitness room and I missed table tennis.
Breakfast and dinner were well cooked and everything was fresh and clean. The pools and surroundings were good maintained.
Stayed in September 2023
Reviewed: 21 August 2023
Georgi
United Kingdomthe restaurant was not cleaned from the morning breakfast. there was food under the table
Pool
Stayed in August 2023
Reviewed: 19 August 2023
Evelina
BelgiumThe rooms are outdated and not well maintained. The cleaning personel is obviously not enough. The indoor pool was in maintainsnce during the whole month of August.
The hotel has excellent faciclities snd outdoor space.
Stayed in August 2023
Reviewed: 15 August 2023
Hristo
DenmarkThey did not pick up the phone and did not return a call. Tried calling multiple times.
Great facilities!
Stayed in August 2023
Reviewed: 2 August 2023
Ivaylo
BelgiumThe internet connection was bad, the ladies at the reception (with the exception of the one with the blue hair) were out of space. They had no idea why they were there. The swimming pool was not well cleaned as all my swimming suits and shirts became yellow. The corridor smelled a lot of chemicals/toilet.
The rooms are spacious and clean; the swimming pool is great, the hotel is well located- all green and quite. The majority of the staff was well trained and polite, the food at the pool restaurant was very good. It has tennis courts and bowling so all fun for children and families.
Stayed in July 2023
Reviewed: 26 July 2023
Tod
United KingdomToo many people, needs renovation
Great location unfortunately the facilities are getting a bit tired.
Stayed in July 2023
Reviewed: 18 July 2023
Michael
SpainThe bathroom was clean and tidy however we had issues with the warm water (hot water stopped several times). The shower was nice but needs to be properly enclosed to prevent water flowing to other parts of the bathroom. Gym equipment needs to be repaired or replaced.
The swimming pool facilities were great, as were the gardens in the hotel. The hotel was centrally located near to many restuarants, parks and walking paths. Nice to have a gym facility also. The staff were friendly and helpful. The room was spacious and clean and the bathroom was well stocked with toiletries
Stayed in July 2023
Reviewed: 26 June 2023
Kaloyan
BulgariaGreat outdoor swimming pool
Stayed in June 2023
Reviewed: 25 June 2023
Silvia
BulgariaThe swimming pool, spa and breakfast were great. Huge hotel with many facilities.
Stayed in June 2023
Reviewed: 20 June 2023
Tzvetko
United StatesI can't think of anything bad
Almost everything. The spa treatments are awesome. Great breakfast too
Stayed in June 2023
Reviewed: 3 June 2023
Svetlana
United Statessauna has only two options for economy stay, unless you have premium room
Excellent location, very clean room. Breakfast was very good
Stayed in May 2023
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