Poole, BH15 1HH, United Kingdom
#67 of 150 Holiday rentals in Poole
Guests' ChoiceBased on 26 hotel reviews
8.7Cleanliness
8.8
Comfort
9.1
Location
9.8
Facilities
9.1
Staff
9.2
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 May 2024
Andrew
United KingdomNothing
The apartment was lovely, all appliances we needed were there it was a lovely location, really enjoyed it 😊
Stayed in May 2024
Reviewed: 31 December 2023
Claire
ItalyThe corridors to find the flat are a bit confusing the first time, but it then becomes a challenge to find new ways out 😄. But it's really not an issue. Maybe some harder pillows to choose from to be really fussy.
The apartment is very well organized, with everything you could possibly need in the kitchen, plus top class appliances. It was spotlessly clean throughout. There were some really appreciated extra touches, such as a Christmas tree, chocolates, and mulled wine. The position is excellent for the shops, pubs, restaurants etc. Very comfortable beds.
Stayed in December 2023
Reviewed: 18 November 2023
Snell
United KingdomLovely apartment on quay
Stayed in November 2023
Reviewed: 28 September 2023
Karen
United KingdomOnly thing we would say is that it is a very large complex & at times, was difficult to negotiate your way round the many corridors/lifts.. Several other guests said they found the same.
Excellent location on Quay. Staff when checking in arranged for second parking space which was required. Spacious clean apartment, with particularly lovely gesture of a welcome bottle of wine & snacks. Would definately choose to stay here again.
Stayed in September 2023
Reviewed: 14 September 2023
Susan
United KingdomNothing, everything was great, will definitely be returning.
This apartment was wonderful, very well equipped, spotlessly clean and a fantastic location. We were very impressed.
Stayed in September 2023
Reviewed: 12 September 2023
Tracey
United KingdomThe flat has 2 bedrooms but the living area is very small and would be cosy for 4 people. You get bombarded with unwanted emails via booking.com from the letting company before and after your visit trying to sell you other holidays.
The location is excellent, right on the quayside in the heart of the action and with secure car parking. The location could not be improved. The flat is on the pricy side, but you are paying for the location.
Stayed in August 2023
Reviewed: 18 July 2023
Julie
United KingdomIt was awkward to access from carpark.
Good location absolutely spotless clean everything you needed was there even cleaning products. Plenty of tea and coffee even a bottle of wine which was a nice touch .
Stayed in July 2023
Reviewed: 25 September 2022
Ian
United KingdomCouldn’t find the bins
Location brilliant
Stayed in September 2022
Reviewed: 5 April 2022
Vanessa
United KingdomLiked everything
Great location in centre. Bus stop outside door. Bedrooms very spacious. Great welcome pack including a bottle of wine.
Stayed in April 2022
Reviewed: 20 October 2021
Patrick
United KingdomThe location, secure building. Comfort, well equipped
Stayed in October 2021
Reviewed: 3 October 2021
Simon
United KingdomGreat location, great excellent facilities.
Stayed in October 2021
Reviewed: 5 September 2021
Julie
United KingdomCould be improved with larger bed in main bedroom. Plenty of room for a kingsize or super kingsize. Internet speed was slow which would make it difficult to work if a business traveller.
Excellent location had everything you needed including secure parking.
Stayed in August 2021
Reviewed: 20 August 2021
Hannah
United KingdomCleaning, crumbs on the settees when we arrived but otherwise very clean.
Excellent location, straight onto the quay, very spacious, comfortable beds, well presented. Good parking.
Stayed in August 2021
Reviewed: 6 July 2021
Deirdre
United KingdomThe layout of the building is confusing! A shower fitting over the bath would be a good addition.
Clean, well equipped and good location.
Stayed in July 2021
Reviewed: 2 July 2021
Mark
United KingdomNeeded a shower in the second bathroom, silverfish in the on suite.
Perfect location
Stayed in July 2021
Reviewed: 17 June 2021
Alison
United KingdomThe property was ideally located to explore the nearby coastline
Stayed in May 2021
Reviewed: 14 June 2021
Helen
United KingdomOnly one little thing, the second bathroom had a bath but no shower. After a day on the beach a showers a must for getting rid of sand and it meant the other couple had to use our en-suite which is not ideal. Definetly needs a second shower.
Modern, clean, comfortable and secure. Own parking space in building.
Stayed in June 2021
Reviewed: 7 May 2023
Yvonne
United KingdomThe apartment didn't flow very well and there was still building works going on hence quite noisy. The beds were uncomfortable for me but my husband was okay, they were quite firm and I have a neck problem and the 2 do not go together unfortunately. As with all apartments in Dolphin Quays none have a shower in the 2nd bathroom only a bath so not really up to the modern day requirements. Lifts drive you nuts as they are so slow. Building a bit of a maze and very confusion for first time visitors
Picked up the keys from around the corner on our way to the apartment Spacious apartment. Partial view of the quay if you stand on the balcony.
Stayed in May 2023
Reviewed: 22 May 2022
Terry
United KingdomUnfortunately apartment block surrounded by scaffolding due to replacement of cladding on building. Also Monday morning brought the workmen and noise. Quay Holidays kindly moved us to accommodation within in touch of The Quays.
Location for shopping, restaurants, boat trip excellent. Bit like a maze on arrival but once you got your bearings it was OK.
Stayed in May 2022
Reviewed: 27 September 2021
Lesley
United KingdomVery tight entrance and exit to car park, especially for a wide car.
Stayed in September 2021
Reviewed: 8 August 2021
Nigel
United KingdomCould have been cleaner - dusty surfaces and floors
Stayed in July 2021
Reviewed: 7 June 2021
Anonymous
TurkeyThe apartment had everything you needed, very comfortable beds, lovely towels, very clean and an excellent welcome pack.
Stayed in June 2021
Reviewed: 23 July 2022
Demi
United KingdomThere are no comments available for this review
Stayed in July 2022
Reviewed: 30 October 2021
Williams
United KingdomThere are no comments available for this review
Stayed in October 2021
Showing 1 – 25
Klatovy, Czech Republic
Jeleśnia, Poland
São Martinho de Antas, Portugal
Závažná Poruba, Slovakia
Budapest, Hungary
Nafplio, Greece
Lyon, France
Saint Petersburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content