13-14 Marine Parade, Eastbourne, BN21 3DX, United Kingdom
#33 of 35 hotels in Eastbourne
Guests' ChoiceBased on 587 hotel reviews
6.3Cleanliness
6.8
Comfort
7.0
Location
8.6
Facilities
6.4
Staff
7.6
Value for money
7.3
Free WiFi
8.3
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End of dialog contentReviewed: 22 April 2024
Mufasa_88
United KingdomHot water in the shower took nearly 20mins to come out and when it did only warmth was there.On checking out noone was at the front desk so i could voice my concerns so will like to see improvement on that aspect
Location along the coast was great because by crossing the main road you'll be stepping onto the beach stones(not sandy unfortunately)
Stayed in April 2024
Reviewed: 25 March 2024
Matthew
United KingdomWe got locked in our room as a spring in the lock had bust.. we rang oyo and they had repaired the door within 40 minutes. It was just bad luck I suppose. The lift is so ancient but it gives the place character. It's a old building it does need decorating in places I'm the hallways but it's still a nice stay.
The staff very helpful and location is perfect. Parking can be a pain but it's worth it. It's the cheapest hotel around. The heaters was nice and warm shower took a little to warm up. We was on the furthest away room so maybe that's why. Staff was so kind.
Stayed in March 2024
Reviewed: 11 March 2024
Darren
United KingdomN/A
Very good
Stayed in March 2024
Reviewed: 25 February 2024
Emily
United KingdomI had a triple room, the beds were springy and uncomfortable there was rubbish under both beds, lots of dust in places. Only advice would be to give housekeepers more training. Under furniture and high places didn’t seem to be checked regularly.
The staff were really friendly and the stay itself was pleasant
Stayed in February 2024
Reviewed: 25 February 2024
Steven
United KingdomWaiting for hot water
Location
Stayed in February 2024
Reviewed: 6 February 2024
Sophi
United KingdomThe room was freezing cold. The heater was rubbish and wasn’t warm enough unless stood next to it ( on top of it )
The room was lovely decorated. The hotel is clean and well maintained
Stayed in February 2024
Reviewed: 3 December 2023
Welsh
United KingdomHeating in bathroom as bit cold
There was bottled water and tea coffee biscuits which was nice
Stayed in December 2023
Reviewed: 12 November 2023
Lebbie
United KingdomThe check in staff
The price
Stayed in November 2023
Reviewed: 12 November 2023
Ranjit
United KingdomHeating not good in room 24. Spoilt our stay
Excellent location and very good staff
Stayed in November 2023
Reviewed: 12 November 2023
Gemma
United KingdomThe toilet leaked and the bed wasn’t comfy. There was only one pillow each.
That it had a sea view
Stayed in November 2023
Reviewed: 2 November 2023
Silvia
ItalyThere is a pub next door and it can get noisy at times at night.
Excellent location, right on the sea front and a few minutes away from the shops and parking facilities. Clean and good size room. Can get noisy at night (there is a pub next door).
Stayed in October 2023
Reviewed: 28 October 2023
Hajara
United KingdomSame room as before
My stay was good but I had the same room which I had before .I thought that it would have been OK for a different one
Stayed in October 2023
Reviewed: 27 October 2023
Simon
United KingdomNo facilities , and step out onto a busy road from the entrance
Location was good , the room was basic but good enough to have a cheap stay ....
Stayed in October 2023
Reviewed: 23 October 2023
Sohabe
United KingdomShower took ten mins to get warm
Decent location, clean and tidy room
Stayed in October 2023
Reviewed: 22 October 2023
Jane
United KingdomVery tired exterior & also interior- it could do with a lot of money being spent on it! But for the price it was great. Tv didn’t work.
Clean and comfortable room. Nice beds! A good selection of tea & coffee and biscuits 🍪 the staff were great. Perfect location on the seafront.
Stayed in October 2023
Reviewed: 16 October 2023
Yoxall
United KingdomOld dilapidated hotel Small rooms No water in sink and cold water for shower
Rooms are ok but small, they have tried to keep it modern but on the cheap side there is a lot that needs touching up and the bathrooms are ancient, my sisters room the sink didn’t work, reception is one guy who is there to basically give you a key that’s it. Main halls are old and in need of a revamp. The hotel communication is the biggest issue, they don’t listen once you finally get through on the message system, good luck getting through by phone. The location is good right next to the pier, so for the money all in all not too bad.
Stayed in October 2023
Reviewed: 27 September 2023
Shickle
United KingdomThe room smelt of damp and there was no hot water in the morning at 0600 tor a shower
The location is amazing and my room had a wicked view of the beach
Stayed in September 2023
Reviewed: 17 September 2023
Rajesh
United KingdomCheck in and check out time
Didnt got a breakfast
Stayed in September 2023
Reviewed: 16 September 2023
Giampiero
United KingdomIt’s ok
Location and price
Stayed in September 2023
Reviewed: 13 September 2023
John
United KingdomAs the bathroom has no means of shading on the windows, and is directly south-facing into the sun, the bathroom acts a bit like a greenhouse, so the entire room was even hotter than might have been, due to the weather at the time. This could be a positive in the winter, I admit...
Location is excellent, within minutes walking distance from the pier. Bed was very comfortable.
Stayed in July 2023
Reviewed: 8 September 2023
Rhiannon
ItalyThe sheets on one bed were a little dirty
They had two fans in the room and there were beautiful views.
Stayed in September 2023
Reviewed: 3 September 2023
Richard
United KingdomFirst of all the shower didn’t deliver hot water and the shower door didn’t close properly and the toilet seat shifted somewhat !
The bed was nice and comfortable
Stayed in September 2023
Reviewed: 25 August 2023
Harry
United KingdomFriendly service Great location Lovely room
Stayed in August 2023
Reviewed: 14 August 2023
Tabsh
United KingdomDust on bed headboards, walls had stains, carpets are very dirty, pillow had marks. Wifi did not work.
Very close to the pier, good value for the money paid, everything works great, easy checkin and check out, friendly staff.
Stayed in August 2023
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