The water pressure wasnt the greatest but it is an older building with some beautiful architecture.

The dinner menu was great and the meals were fabulously presented. The chocolate brownie dessert was really great. The room I had some spacious and the internet worked throughout the building.

Stayed in January 2024

That in the winter months, the walk from the furthest room on the lake, to the swimming/gym facilities, is very weather dependant.

Loved the reception building, and the accommodation by the lake!

Stayed in January 2024

Evening menu was limited and no ales available Room was very hot. We turned the radiator down, opened the window and had the fan on in December.

Staff were very friendly and welcoming Breakfast was laid out nicely, plenty of choice Hotel was very clean

Stayed in December 2023

Room was very warm, good for most people but I prefer to sleep in a colder room.

Lovely room, spa was great, breakfast delicious and good food in bar.

Stayed in January 2024

well equipped gym, pool, tasty breakfast ,good size room

Stayed in December 2023

The fact that we paid for a deluxe supreme room it was two single beds pushed together !!! My birthday weekend was crap 😞

The hotel was absolutely amazing , staff friendly very clean loved the swimming pool, with sauna and hot tub

Stayed in January 2024

Menu for evening was not very good as lots of burger type food. We went to a local Indian restaurant for a curry, in the end.

Breakfast very good

Stayed in January 2024

The wine list!

Excellent hotel, staff and location. Ideal for us and will definitely stay again

Stayed in January 2024

Rooms cleaned on day 3 rotation

Location and facilities

Stayed in January 2024

The window in our room would not open. The signage to the swimming pool was poor. We were over charged for our drinks at dinner. This was rectified by us when we pointed it out when we handed our keys back. The breakfast buffet was slow to be topped up. Nobody to help get luggage to our rooms.

Clean, spacious not crowded excellent leisure facilities

Stayed in January 2024

Nothing

Excellent staff 👏 lovely surroundings tip top.

Stayed in January 2024

There was a problem with one of the meals on the second night but staff couldn’t have been more helpful sorting it out.

Location and facilities. Food was excellent with one exception.

Stayed in January 2024

No hair dryer to be found anywhere in room. Room very hot.

breakfast and location

Stayed in December 2023

However, the lights were strange, you needed to enter the room to be able to turn them on. The pillows were not that good. The main issue we faced was how thin the walls were, we could hear the conversations of those staying underneath all night. But the place was stunning.

The room was nice and was stocked with all the typical things you would need in a hotel room. The bed was comfy, however the pillows were not so great. The bath and shower were lovely and the soaps etc smelt lovely. The breakfast was an £37 buffet for 2 which we filled up on and it was delightful. The complementary spa and jacuzzi were amazing, and the staff, especially Jess were wonderful throughout.

Stayed in January 2024

Tea coffee in one of the room

It was a very comfortable stay very nice location Breakfast was awesome.

Stayed in December 2023

Having to wait in a queue to use the spa and to be seated for breakfast. Seemed to be understaffed. Jacuzzi in spa and shower in the room could do with an upgrade. Had to vacate jacuzzi after only 2 minutes for staff to deal with the water quality and this problem went on for longer than an hour so dint get to use it.Not enough loungers for clients to relax by the pool.

We liked the location, the cleanliness, and the feeling of the building in general, lovely hotel decor and the feeling of being in a castle. The food was nice and the room was comfortable. Staff were pleasant.

Stayed in December 2023

N/A

Character and location

Stayed in December 2023

The cocktail timing was not great as it took too long to serve, but made it up as it was delicious.

The venue has a historical feel but still boosts modern facilities and is located in a peaceful surrounding. The food was deceptively good and affordable. Swimming, spa, and sports facilities are clean and consequent.

Stayed in December 2023

Lack of appropriate staff to assist with heavy luggage.

Room excellent. Breakfast excellent value.

Stayed in December 2023

Hot water issue for 2 days

Location and staff plus breakfast

Stayed in December 2023

Room was not in the main hotel, was in a building several hundred of metres away. Not that nice being so far away from the facilities when it is heavy rain.

Clean and Comfortable, good selection at Breakfast, staff very friendly.

Stayed in December 2023

Excellent choice, tasty breakfast and excellent evening meal and service. Warm, comfortable, clean room. Excellent welcome and service from all staff at the hotel.

Stayed in December 2023

We were in a chalet with six rooms. The entrance was shabby with a musty smell.

Lovely setting within the golf course and the old castle

Stayed in December 2023

Initially we were put in rooms that were not part of the main hotel and looked like 1980’s government subsidized living houses. We had to leave the main lobby and walk outside in the rain away from everything to the rooms. Also I wish they had lit the fire in the main lobby.

The old part of the property was amazing. It was cozy and welcoming. The staff were kind and very helpful.

Stayed in December 2023

Bedroom slightly dated but still very clean.

Staff friendliness and helpfulness was excellent. Food was good. Lovely location.

Stayed in December 2023