8 Saint Alban's Square, Bootle, L20 7BA, United Kingdom
#1 of 5 hotels in Bootle
Guests' ChoiceBased on 82 B&B reviews
9.6Cleanliness
9.9
Comfort
9.9
Location
9.2
Facilities
9.7
Staff
9.9
Value for money
9.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Andylaker
United KingdomNo ensuite, but it wasn't an issue.
Very clean, very hospitable hosts!
Stayed in May 2024
Reviewed: 14 May 2024
Nikola
GermanyBreakfast was gorgeous and our lovely hosts provided us with useful and interesting information . Thanks Debs and Graham
Stayed in May 2024
Reviewed: 6 May 2024
Katie
United KingdomEverything was perfect!
We had a great time staying at Merchant House, the location was very convenient right next to the station. We had everything we needed in the room and the bathrobes were a nice touch! Graham and Debs were also very nice and helpful. Would highly recommend!
Stayed in May 2024
Reviewed: 24 April 2024
David
United KingdomWe had a brief stay at Merchant house. The host was very helpful and welcoming. The rooms were very stylish and decorated to a very high standard. Very comfortable and with all the facilities you could want or expect.
Stayed in April 2024
Reviewed: 22 April 2024
Daniel
United StatesThe hosts were extremely helpful and very accommodating. They had wonderful tips for navigating the city, things to do, restaurants, and were great at communicating. It was a very quiet area a little outside of the center of the city, but not too far. Bedrooms and bathrooms were great and very clean. I would definitely stay here again if we ever make it back to Liverpool!
Stayed in April 2024
Reviewed: 20 April 2024
Steve
United KingdomNothing.
Everything.
Stayed in April 2024
Reviewed: 16 April 2024
Chloe
United KingdomAn absolutely beautiful room with very welcoming and accommodating hosts! Couldn't be happier with the whole stay experience. Hosts went above and beyond. Thank you!
Stayed in April 2024
Reviewed: 14 April 2024
Katie
United KingdomIt was all good, thanks
Very welcoming place to stay, beautifully decorated, comfortable and clean.
Stayed in February 2024
Reviewed: 14 April 2024
Tina
United KingdomNothing it was really lovely.
Friendly & Welcoming and nothing was too much trouble. Rooms were clean and comfortable and looked very nice it felt homely. Breakfast was very nice and cooked well cereal available if we wanted it.
Stayed in April 2024
Reviewed: 9 April 2024
Alexander
United KingdomSlight high pitched noise at times, not sure if it was the heating system, didn't last long
Off-road parking, rbedroom was comfortable and just right for my trip
Stayed in April 2024
Reviewed: 8 April 2024
Natalie
United KingdomNothing.
Friendly welcome. Comfortable, large room and very comfortable bed. Very quiet at night and Graham and Denise gave us information on catching the train to the centre of Liverpool or staying local. Breakfast was freshly made and tasty.
Stayed in April 2024
Reviewed: 5 April 2024
Holly
United KingdomNothing!
Absolutely beautiful place to stay in Liverpool. Stunning room, immaculately clean and excellent hosts. Debs & Graham were welcoming, friendly and helpful. We will definitely return in future and highly recommend!
Stayed in April 2024
Reviewed: 24 March 2024
Kim
United KingdomBeautifully decorated B&B in a lovely quiet area, our room was fantastic and the little touches really made all the difference.
Stayed in February 2024
Reviewed: 24 March 2024
Katarzyna
United KingdomEverything was perfect!
Our room was beautiful, very clean and comfortable the same with the bathroom! I really loved the room decorations.
Stayed in March 2024
Reviewed: 20 March 2024
Louis
United KingdomHighly recommend this B&B, the room is excellent and the owners are incredibly nice, great to chat with and give plenty of recommendations
Stayed in March 2024
Reviewed: 10 March 2024
Laura
United KingdomIf I really had to write something the only thing I’d say was that it was too hot for us. I turned the radiator off in the room.
Decor was amazing and clean
Stayed in March 2024
Reviewed: 5 March 2024
John
United KingdomN/a
Beautiful house to stay in
Stayed in March 2024
Reviewed: 29 February 2024
Marc
United KingdomAbsolutely nothing to add
My trip was a mix of work and pleasure. I stay in hotels a couple of nights a week for work, and this hands down was one of the best experiences I’ve had. The rooms were immaculate, the hosts were very friendly and it is one of the best nights sleep I’ve ever had away from home.
Stayed in February 2024
Reviewed: 28 February 2024
Lauren
United KingdomNothing
The property was beautiful!
Stayed in February 2024
Reviewed: 27 February 2024
Miriam
United KingdomN/A
Room was beautiful. Convenient location. Hosts were absolutely lovely.
Stayed in February 2024
Reviewed: 26 February 2024
John
United KingdomNothing
Excellent breakfast. Very friendly and attentive owners. Clean, comfortable and warm.
Stayed in February 2024
Reviewed: 16 February 2024
Gemma
United KingdomN/A
Clean room, with a lovely shower. There was easy parking and it was in a quiet location. The hosts went above and beyond to help us.
Stayed in February 2024
Reviewed: 16 February 2024
Tim
United KingdomExtremely friendly host and excellent rooms.
Stayed in January 2024
Reviewed: 15 February 2024
Rebecca
United KingdomNothing to comment.
Assessable for the city centre and tourist areas via public transport are good or if you fancy a walk it's a nice walk too. The house is beautiful and clean and smells nice, the hosts were very friendly and accommodating.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content