Our double room was 2 single beds pushed together

Central location and really friendly and helpful staff

Stayed in May 2024

A lot of noise from the street, especially early in the morning.

The room was big and the staff was very friendly.

Stayed in May 2024

Like 4star hotel mold in bathroom was not expecting...

Bed very comfortable and stuff very nice....

Stayed in May 2024

A group who had been at the wedding were still making noise outside the hotel at 2.30am. Staff should have asked them to come back inside as the noise prevented us from sleeping.

Stayed in May 2024

The cleaning staff opened up the door twice to clean 30 mins before check out

Nice venue and good location. Front of house was really welcoming too

Stayed in May 2024

Selection of room could be hit and miss. Had room at the back this time with some vents working all night, a bit noisy. Those room at the back should be cheaper.

Big rooms, comfortable bed, big, clean bathroom, lokation. Excellent breakfast. Amazing coffee. Stayed here 3 times. I would go back.

Stayed in May 2024

Tiny small single room

Great location.

Stayed in March 2024

Nothing in particular

Good location

Stayed in April 2024

Nothing

Central location

Stayed in May 2024

I thought the food was not very good. Sorry! Although the service was impeccable, the evening meal was expensive, badly cooked, and the breakfast ' deal' was not particularly good either, although, again, the staff were lovely.

Atmosphere, comfort, location. The staff were willing to go the extra mile to help me with booking for a second night. The reception in particular.

Stayed in April 2024

Other rooms had creaking floor boards which woke us up regularly in the night. Also, our room had no sanitary bags for my wife on either of the nights that we stayed.

Location and staff

Stayed in April 2024

Unfortunately quite noisy from the nightclub next door. Facilities in room were very limited. Woken by what sounded like a boiler banging away at 6.50am. Hot water also took an age to come through in both sink and the shower unless used in morning. Shower also leaked and flooded floor around the bath.

Mattress and pillows were comfy. Glad to find some coffee and tea making facilities in the room as very little else. Large over head shower was good once the hot water came through. Restaurant produced nice food with good service. Central location.

Stayed in April 2024

Breakfast - that could be improved so much. No greeting or explanation as to how it worked. Most bowls were empty and had to wait for more eggs and hash browns. Filtered coffee was out and it just wasn't great overall. A good breakfast sets an excellent vs a good hotel apart. This was at 9am so it should have been full of food and service.

Bedroom was excellent - very comfortable and decent shower. A little bit of mold in the bathroom which I guess can't be avoided with no window, but not ideal.

Stayed in March 2024

That I had to negotiate two steps up and down after exiting the lift on floor two. Especially difficult when managing luggage and a dog.

Breakfast very good . The location was perfect as I was traveling with an assistance dog and the Park opposite was ideal for the dog

Stayed in April 2024

Very pleasant hotel in a great location right by Exeter Central Station

Stayed in April 2024

Some rooms are tiny and parts of the building seem rather dated

Great location

Stayed in March 2024

Coded keys just don't work! Lots of stairs to climb as a result...

Stayed in February 2024

Shower gel was full put push down top did not work. Minor issue though.

Beautiful building and architecture. Very clean and big room. Very close to the city centre and shopping, restaurants etc

Stayed in April 2024

One night could hear music from the Angel bar but we fell asleep A but dated in parts Some TV channels didn’t have a good signal

Ace location Very nice comfy massive bed Robes, slippers, tea and nespresso machine

Stayed in April 2024

The bathroom is a bit cramped, and I was happy to only have myself to share that space with as not that much space for toiletries. A proper non-slip mat for the bathtub would be good as it is a shower-over-bath.

The Mercure Exeter Rougemont is just opposite Exeter Central train station, which is ideal for travelling to. I was given a free upgrade with a lovely, much larger room, fridge, coffee machine, and a king-size bed. I didn't spend much time in the room but it was very good size and plenty of space for all my things. The bed was quite soft but comfortable. The bathroom had shampoo and conditioner, handsoap, and body lotion.The staff were incredibly helpful and kind at all times. I would definitely recommend and stay here again.

Stayed in April 2024

The bar didn’t have staff there and we had to go and get them called - the walls are quite thin and we had a hard time sleeping due to next doors shooting which we could hear into our room.

Was clean and staff were polite.

Stayed in April 2024

Noisy corridors in the early hours of the morning.

Location. Hotel feel.

Stayed in April 2024

Nicer coffee sachets in the room

Excellent enormous and comfortable bed.

Stayed in April 2024

Nicely decorated

Stayed in April 2024