We were lucky because on our arrival there was first day of swimming pool reopen, but there was no info on temporary closure during reservation process.... and swimming pool was one of the most important in hotel selection. There was no clock on the swimming pool, the reservation process of swimming pool should be more modern (e.g. mail, web form, mobile app). One day after late arrival there were no bottles with drinking water in room (somebody took used one and forgot to put refiled).

Very comfortable beds and big rooms. Renovated swimming pool with warm water. Good breakfast. Quiet. Location good, but only if you are by car. Daily refilled drinking water bottles. The room was well prepared, equipped with baby cot which we asked during reservation process.

Stayed in May 2024

In the two dinners they didn’t had the full offer of plates on the menu, in the second night was worse. The restaurant staff seemed a little bit lost

The building, the staff and the pool

Stayed in May 2024

Fridge/cooler a bit small

Comfortable and Clean modern contemporary rooms

Stayed in May 2024

GRAT BREAKFAST

Stayed in February 2024

Unfortunately the mattress was uncomfortable and didn't get much sleep.

The hotel, room and staff were very nice. Great location for the football.

Stayed in April 2024

Reception - I was charged more than my rate which was confirmed by booking.com. spoke with Reception twice, who acknowledged the mistake, spoke with them again upon departure. They explained the refund will be deducted from the total, but did not happen. Incredibly frustrating that I am having to message them again. Black out curtains in the room did not touch the ground, so the sun was beaming through at 6am. Lack of TV channel options available and was unable to connect to phone

Lovely hotel with no noise in neighbouring rooms, very good size accommodation. Food very tasty also with on point house cleaning (they couldn't do enough for you)

Stayed in April 2024

.

Very friendly and proffessional staff.

Stayed in April 2024

Nothing

Reception was very fast professional yet friendly.

Stayed in April 2024

Think the room was overpriced for what it was and without breakfast included

Good location and very helpful reception staff

Stayed in April 2024

No issues

Perfect location and great staff

Stayed in April 2024

There was a great fruit selection at breakfast but would be great if they had pancakes to cook ourselves rather than as an extra for £6. Thinner bacon as it was very thick and didn't taste nice. Would be great to provide choc spread for toast as there was only honey and jam

Really friendly and welcoming team from reception to catering. Very clean everywhere and nice touches such as chocolate pieces on arrival

Stayed in April 2024

Pool out of action...being refurbished but booking website not mentioned about this.

Bed was very comfortable and room very clean. Upgraded to the premium king for an extra £15...got a bathtub and larger bed..worth paying. Breakfast very good, dinner average, menu was. OK but could be improved with wider selection or specials.

Stayed in April 2024

Bed

Stayed in March 2024

The room was comfortable and the bathroom was accessible. We could park at the hotel and walk to the football match very easily.

Stayed in March 2024

Missing towel rails or hooks for the big bath towels in the bathroom Swimming pool currently closed for renovation View from the room is car park.

Warm welcome with chocolates Deluxe family room is spacious and very comfortable Quiet location Fantastic comfy beds Good shower Free on-site parking Tea and coffee provided in room Helpful and attentive staff

Stayed in March 2024

hotel staff was very friendly and helpful

Stayed in March 2024

The location was great with lots of parking spaces available free for the guests. The family room was big and very clean. Breakfast was also great, and the staff was very friendly.

Stayed in February 2024

Large room. Comfortable bed. Very clean and tidy. Exceptional breakfast. Good gym.

Stayed in March 2024

The room could of been a bit bigger the last time we stopped we had a bigger room

The breakfast was very nice and the beds was lovely

Stayed in March 2024

Very welcoming, staff were very friendly and helpful. Great value for money, all in all a very comfortable and enjoyable stay.

Stayed in March 2024

Gym opening hours opened too late in the morning. Lack of real (non electronic) spinning bikes. Only 1 rower.

Functional.

Stayed in March 2024

Unfortunately the leisure centre was closed

Lovely breakfast. Friendly and helpful staff. Large comfortable room

Stayed in February 2024

The restaurant need to improve their menu (lunch and dinner option Pool area was dirty jaccuzzi was broken Changing area in the swimming area was bad and dirty

The bedroom and the breakfast

Stayed in December 2023

Unfortunately the swimming pool was our of order

Staff were exceptional as usual. Food was lovely. Special thanks to Noel at the bar for his great service.

Stayed in March 2024