4-18 Harrington Gardens, Kensington and Chelsea, London, SW7 4LH, United Kingdom
#695 of 1,005 hotels in London
Guests' ChoiceBased on 9741 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
9.0
Facilities
7.4
Staff
8.0
Value for money
7.3
Free WiFi
7.9
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End of dialog contentReviewed: 26 April 2024
Shannon
United KingdomThe breakfast wasn’t too great (not worth the money)
Comfortable beds
Stayed in April 2024
Reviewed: 26 April 2024
Gina
AustraliaWasn’t clean properly lifts glass and floor very dirty
Location
Stayed in April 2024
Reviewed: 25 April 2024
Lindsey
Isle of ManWindow mechanism too complex to open! Bathroom somewhat small and bath difficult to access. Biggest issue is the closure of Humphrey's bar at 11........ would have liked to used this facility for longer after we returned from concert but instead we were rushed to finish our drinks.
Club room was a good size. Breakfast was extensive and not rushed. Free water appreciated. walkable distance to Albert Hall.
Stayed in April 2024
Reviewed: 24 April 2024
Michele
ItalyWiFi access private room ONLY worked for Android or Apple devices. Unable to connect Amazon tablet and Nintendo switch. The hotel sent us a tech guy which was not able to fix the issue. There was an unlocked utility door with access to cavity of the wall and all various pipes. Not the highest safety standards we would expect.
Hotel location is very handy. Hotel was clean and staff polite.
Stayed in March 2024
Reviewed: 24 April 2024
Esther
AustraliaThe room was unclean. There were paint like stains on the tiles in the bathroom. The carpet looked unvaccuumed. The sink didn't drain properly. We were advised we had been upgraded to a room with a larger bed. Was still only a queen size bed and there was no couch or chairs.
The staff were friendly.
Stayed in April 2024
Reviewed: 23 April 2024
Tim
AustraliaHardworking, helpful staff.
Stayed in April 2024
Reviewed: 23 April 2024
Corin
United KingdomMost of the plug sockets didn't work. Couldn't charge phone on bedside table or have 2 of the lamps on. Bathroom radiator didn't work. Bathroom door hook was missing as was door stop. Maintenance crew came in at 9 am to fix I'm not sure what because nothing was fixed, whilst we were still in bed which was a bit strange
Good location and friendly staff. Comfortable bed.
Stayed in April 2024
Reviewed: 23 April 2024
Josephine
United KingdomFor value for money not a lot
Breakfast excellent all good value for money
Stayed in April 2024
Reviewed: 23 April 2024
Golpesar
NorwayAn expensive but nice hotel, close to the subway, the staff are pleasant and helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Joanne
United KingdomBathroom in need of a refit.
Location. Staff. Price all amazing. Foyer feels very chic
Stayed in April 2024
Reviewed: 22 April 2024
Melina
NetherlandsNo frills and some extras are just not available.
Good location and overall value for money. Comfy bed. Reception friendly and seem to have some demanding guests.
Stayed in April 2024
Reviewed: 22 April 2024
Matthieu
FranceThere was no refill of shampoo & skincare lotions during the stay. Fresh water bottles would have been nice. The fridge was a bit noisy from time to time.
The location was perfect for us, very close to transportations. The breakfast was near perfect. The hotel is clean and neat.
Stayed in April 2024
Reviewed: 22 April 2024
Jackie
United KingdomVery busy Breakfast not good
Great position
Stayed in April 2024
Reviewed: 21 April 2024
Khorezad
United KingdomThe hotel is quite dated. Our room had a drafty window which we told reception about and they tried to fix it but didn't work. Also, housekeeping needs to brush up on their standards and regular checks.
Great location and good hotel. Staff are friendly and happy to help. Very close to amenities and shops and a few minutes to the tube.
Stayed in April 2024
Reviewed: 21 April 2024
Paul
EstoniaThe whole hotel smelt like Arabic perfume. The smell of this oudy perfume was very strong in my room
Location
Stayed in April 2024
Reviewed: 20 April 2024
Ahmed
United Arab EmiratesSize of room good
Location very good near underground station Gloucester road
Stayed in April 2024
Reviewed: 20 April 2024
Lisa
United KingdomAir con just blew out hot air, instead of cool air. Staff said they would come and have a look but no one turned up.
Great location
Stayed in April 2024
Reviewed: 18 April 2024
Mustafa
United KingdomI think the hotel supposed to offer bottle of water daily as complimentary.
The Breakfast is awesome and diversified, plus location is great.
Stayed in April 2024
Reviewed: 18 April 2024
Lynn
United KingdomThe Pub dining area was pleasant. The food was average. I had Spaghetti Bolognese. The spaghetti was only lukewarm and there was not enough sauce which was also lukewarm . No parmesan was offered. Coffee tasted disgusting, too strong, a third of it was froth on a Flat white coffee.
The Hotel lobby is very nice. Bedroom was clean and roomy Parking area good, felt safe.
Stayed in April 2024
Reviewed: 17 April 2024
Daniel
CanadaRoom not clean at all
Location is great.
Stayed in April 2024
Reviewed: 17 April 2024
Ante
AustraliaQuite outdated. Could be refreshed.
Amazing part of town, close to all amenities.
Stayed in April 2024
Reviewed: 16 April 2024
Paul
United KingdomNothing
Great location and friendly staff. Room was comfortable and clean.
Stayed in April 2024
Reviewed: 15 April 2024
Clare
United StatesThere was a lack of electrical sockets in the room, and there was no socket in the bathroom. The tub in the bathroom was extremely deep, and people over 60 should be informed of that when they're reserving a room. Also, the bathroom in our room certainly needed a renovation because the floor tiles and the vanity were old.
Since the hotel was a block away from the London Underground, its location of the hotel is perfect for getting around the city. There was a wide variety of selections for breakfast, and food was quickly replenished when it ran out. The rooms were comfortable and quiet. Our room was near the elevators, but we did not hear them or the guests who were getting on or off them. The men at the concierge desk were very helpful when we asked for directions or needed a cab. The staff were very welcoming and very courteous.
Stayed in April 2024
Reviewed: 15 April 2024
Loupa
United KingdomThe rooms were a bit tired, such as bathroom.
Was all clean and comfortable, if a little tired.
Stayed in April 2024
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