15 CROSS STREET, Manchester, M2 1WD, United Kingdom
#30 of 112 hotels in Manchester
Guests' ChoiceBased on 12806 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 27 April 2024
Dan
United KingdomRoom a bit small
Staff great Location perfect
Stayed in March 2024
Reviewed: 26 April 2024
Natalie
United KingdomVery central, clean and comfortable
Stayed in April 2024
Reviewed: 26 April 2024
Alicia
United Kingdomcheck in being so late, but can’t be helped!
Bed was super comfy! Staff super helpful although one man was rude but he helped after all! Felt safe!
Stayed in April 2024
Reviewed: 26 April 2024
Bradley
United KingdomIncredible value for money, great location, modern and well appointed.
Stayed in April 2024
Reviewed: 26 April 2024
Eker
United KingdomThe air conditioner was not working well.
The location, foods and the staffs were so good, specially I want to say thanks to Abeghail🙌🏻
Stayed in April 2024
Reviewed: 26 April 2024
Francesca
United KingdomThe room we had was a little tight in terms of space, we struggled a bit trying to get ready for the event we had to go to. Which resulting in me having to climb over the bed a lot. We had a window which I was happy about but it didn’t open which would have been nice. No nets on the window only curtains so our choices were curtains closed or open so anyone could see in.
The staff were absolutely amazing and friendly, I had a lovely cocktail at the bar which was beautiful. Room was clean and comfortable.
Stayed in April 2024
Reviewed: 26 April 2024
Dickson
United KingdomWe stayed on the seventh floor and the room got extremely hot at night and sadly the air conditioning didn’t work very well so we ended up sleeping with the window open and leaving it open during the day to help cool it down
Great central hotel was so much about and easy to travel to other parts of the city .
Stayed in April 2024
Reviewed: 25 April 2024
Gamze
TurkeyNo telephone in the room and the room is small
Super clean, easy to get, great stuff, delicious breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Nawaf
Saudi Arabiaeverything. also allowed late checkout without extra pay.
Stayed in April 2024
Reviewed: 25 April 2024
Fiona
United KingdomI thought I’d booked a different location
Clean simple straightforward
Stayed in April 2024
Reviewed: 24 April 2024
Carmen
RomaniaThe carpet was very dirty. There was 2 inch gap between floor and bottom of the bathroom door.
The location of the hotel is perfect.
Stayed in April 2024
Reviewed: 24 April 2024
Paul
United KingdomNot much.
Great b location in the centre of Manchester. Great friendly staff. Rooms were spotless. Well stocked bar and decent prices.
Stayed in April 2024
Reviewed: 24 April 2024
Lisa
United KingdomBreakfast was a little simple for the money.
The cleanliness. location and staff were all faultless. Ability to leave your bag at the drop off room was exceptional.
Stayed in March 2024
Reviewed: 24 April 2024
Maged
Saudi Arabia- breakfast so basic & needs to be Improved - No Room Service for meals
In the middle of the downtown , clean , good staff
Stayed in April 2024
Reviewed: 23 April 2024
John
United KingdomA ground floor toilet would have been more convenient when having a drink at the bar!
Excellent reception and bar staff, lovely clean room, ideal location for city centre.
Stayed in April 2024
Reviewed: 23 April 2024
Mandy
United KingdomThe 3pm check in
The hotel was nice and central and served our visit really well
Stayed in April 2024
Reviewed: 23 April 2024
Jane
United KingdomBathrooms a bit small
Very central for getting around
Stayed in April 2024
Reviewed: 23 April 2024
Anthony
United KingdomBreakfast. Was £8.50 last time I visited. This time it was £12.50 Inflation is just under 4%
Location, price, cleanliness. Great bar
Stayed in April 2024
Reviewed: 22 April 2024
Abbie
United KingdomA cleaner opened our door at around 20/half past 11 in the morning without knocking which I wasn’t very happy with unfortunately
Woman on the front desk was excellent and the room was lovely and very comfy!
Stayed in April 2024
Reviewed: 22 April 2024
Meghan
United KingdomWasn't anything I didn't like. Liked everything
Ideal location. Hotel modern and clean. Variety of choice for breakfast. Staff friendly and helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Ffion
United KingdomEverything was great.
I’ve stayed here previously and did not have the best experience however this time made up for it. It’s such a central location and easy to get too from piccadilly.
Stayed in April 2024
Reviewed: 22 April 2024
Helene
United KingdomThe duvets were small and very light.
Decor in the room and towels in the bathroom
Stayed in April 2024
Reviewed: 22 April 2024
Cherelle
United KingdomShower pressure on the weaker side
Great location to the city centre and lovely hotel bar too. Good value for money. Check in and out was quick and efficient and staff were very friendly throughout.
Stayed in April 2024
Reviewed: 22 April 2024
Tania
United Kingdomnothing
Location central, room really clean, bed very comfortable, loved the ambience of the space
Stayed in April 2024
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