Marston Green, Bickenhill, B40 1NT, United Kingdom
#3 of 16 hotels in Bickenhill
Guests' ChoiceBased on 4110 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 14 May 2024
Megan
United KingdomNothing not to like.
Great place to stay if visiting Resorts World Arena or NEC
Stayed in May 2024
Reviewed: 14 May 2024
Rebecca
United KingdomNothing negative to say.
Great location for the NEC and the Resort World has loads of restaurants. It's always clean and comfortable.
Stayed in April 2024
Reviewed: 13 May 2024
Karen
United KingdomI was above the bar speaker on the first floor and could hear the music all the time
Location and comfort/practicality
Stayed in May 2024
Reviewed: 13 May 2024
Nerys
United Kingdomcould improve green credentials. hook on door for towels.
excellent location. great staff. fab breakfast.
Stayed in May 2024
Reviewed: 13 May 2024
Anne
United KingdomFantastic hotel for events. So close to venue it takes away the stress of hassling to get out of car park and find the way home, especially if not from the area. Made the concert more enjoyable.
Stayed in May 2024
Reviewed: 13 May 2024
Koreena
United KingdomThe bed had a mattress topper that was wrinkled so was too uncomfortable to sleep in.. we slept on top of the duvet. And sheets could do with a softener
Fabulous hotel and the location is fantastic 👌
Stayed in May 2024
Reviewed: 12 May 2024
Anton
United KingdomDrink prices
Right next to NEC
Stayed in May 2024
Reviewed: 12 May 2024
Julia
United KingdomThe breakfast area wasn't the best layout when it's was very busy.
Breakfast was great. Location great for Resorts world.
Stayed in May 2024
Reviewed: 12 May 2024
Sarah
United KingdomBreakfast could end later than 10, especially as most guests had been to concerts in the area the previous night and a lie in would be fabulous!
This was our first stay at the hotel and we loved everything from the second we arrived. Decor is funky and the reception staff were really friendly and welcoming. Check in was easy and we then received our welcome drink. Fabulous welcome. The room was lovely with the added bonus of a beautiful lake view and a fan which was great as it was a hot day. Breakfast was one of the best UK hotel breakfasts we've ever had, and we travel a lot! The choice was excellent and the staff were so helpful. We will definitely be back!
Stayed in May 2024
Reviewed: 12 May 2024
Michael
United KingdomQue to get a 🍺
Hotel was inviting and clean, rooms were good size and were well spaced.
Stayed in May 2024
Reviewed: 12 May 2024
Jojok1970
United KingdomBit chaotic at breakfast - everyone always comes down at the same time! The staff were brilliant though and nothing was too much trouble.
The decor, the location and the staff were great.
Stayed in May 2024
Reviewed: 12 May 2024
Vanessa
United KingdomThe bed was a bit hard, but it wasn't a problem. Also, every time my husband moved in the bed, the light underneath went off, he is tall and I think the sensors were a bit sensitive, it made us laugh, so not a problem.
Location was excellent. All staff were very friendly and professional, without exception.
Stayed in May 2024
Reviewed: 12 May 2024
Laura
United KingdomVery close to the world resorts arena, much closer than we thought. Lovely view from our room, overlooking the water. Good size room and everything was great.
Stayed in May 2024
Reviewed: 12 May 2024
Hilary
United KingdomThe buffet breakfast was nice but there was a bit of a logjam with lots of people crammed into one corner trying to help themselves to food.
It was very close to the arena where the concert was and a short walk from the car park. Our room was light and airy comfortable and overlooked the lake. The staff were excellent extremely friendly and helpful.
Stayed in May 2024
Reviewed: 12 May 2024
Jonathan
United KingdomThe cooked breakfast elements weren't replenished quick enough so there was a constant queue in this area.
Location was great. The hotel was very contemporary, clean and comfortable. The breakfast choice was very good.
Stayed in May 2024
Reviewed: 11 May 2024
Martin
United KingdomNo issues
Location was perfect for the Resorts World Arena. Parking close by and discounted with stay. Friendly and helpful staff.
Stayed in May 2024
Reviewed: 11 May 2024
Richard
United KingdomNothing
Clean, modern and friendly.
Stayed in May 2024
Reviewed: 11 May 2024
M70
United KingdomShower height couldn't be adjusted as the shower head kept sliding down
Loved the decor and the vibe of this hotel, and the bed was really comfy. If it hadn't been for a minor inconvenience with the shower I'd be giving it a perfect score!
Stayed in May 2024
Reviewed: 10 May 2024
Jack
United KingdomBit cheaper would be great
Best hotel breakfast I've ever had. Staff were super approachable and friendly and the room was fantastic
Stayed in May 2024
Reviewed: 10 May 2024
Aidan
United KingdomShame that the hotel isn't allowed to let people in with guests after events for drinks. Our friends didn't stay at the hotel and were turned away which is a shame as they couldn't find anywhere nearby to join us and would have happily stayed for a few rounds of drinks.
Clean and well presented hotel, very close to the venue, central location, parking was easy even though it's a bit of a walk away.
Stayed in May 2024
Reviewed: 10 May 2024
Shona
United KingdomThe only suggestion I would make is that we were there for a concert and they could have done with a few more staff at the bar before as there was a large queue.
We arrived slightly early and were able to check in. We were given a free cocktail on arrival which was a nice touch. We were also told that we had breakfast included even though we had not booked this, again a nice touch from the hotel. The location for the NEC is perfect, it is just across the road.
Stayed in May 2024
Reviewed: 10 May 2024
Cristina
United KingdomThe parking was far away and expensive 😞
If you are going to a gig/concert/event at the arena, there is literally no better place to stay
Stayed in May 2024
Reviewed: 9 May 2024
Lambeth
United Kingdomnothing
the staff was lovely we got a free drink and the breakfast was superb
Stayed in May 2024
Reviewed: 9 May 2024
Mkarakoc
TurkeyHousekeeping was not good.
Breakfast was perfect
Stayed in April 2024
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