31-33 Craigmillar Park,, Edinburgh, EH16 5PE, United Kingdom
#157 of 170 hotels in Edinburgh
Guests' ChoiceBased on 402 hotel reviews
6.6Cleanliness
7.2
Comfort
7.2
Location
7.8
Facilities
6.5
Staff
6.9
Value for money
6.8
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Jocelyn
United KingdomHaving a breakfast option would have been useful, but as there are plenty shops nearby it wasn't a dealbreaker.
Cosy little room, quite minimal, but all I needed for the one night in Edinburgh. Walking distance to Cameron Toll shopping centre and an easy bus ride to Edinburgh's Southside for evening meal.
Stayed in April 2024
Reviewed: 15 May 2024
Ross
IrelandBathroom was very small.
Room and location was fine.
Stayed in May 2024
Reviewed: 12 May 2024
Frieda
South AfricaDidn’t serve breakfast. My booking included breakfast. No one was there for breakfast.
Easy to catch a Bus into town.
Stayed in May 2024
Reviewed: 11 May 2024
Sharon
United KingdomWater pressure was a bit low in the shower, which was quite hot and hard to regulate.
Very good location for getting into the city with a bus stop right outside the hotel. Beds are very comfy. Spacious room.
Stayed in May 2024
Reviewed: 8 May 2024
Teresa
United Kingdom- The shower is super noisy. - Don't rely on their toiletries, they are minimal and low quality. - Internet wasn't working the first night and there was no one in reception to talk to. On the next day, we were lucky but I heard a woman complaining about it and the guy in reception was quite rude to her. - Also reception doesn't open until 3pm really?? And when we arrived at 5pm, there was a queue to check in.
Beds were comfy and the place was clean. Having a private car park was very convenient. You can walk to town or take the bus.
Stayed in May 2024
Reviewed: 8 May 2024
Praveen
IndiaWifi not working
Location
Stayed in May 2024
Reviewed: 5 May 2024
Phindulo
United KingdomI think the front guy wasn’t too nice when I tried to get clarity on how some things work. The walls are quite thin and I believe I might have let air out the back loudly and heard the neighbours laughing 😅. Cleaning can be improved as there was an empty shower gel sachet on my bathroom floor.
It is located in a convenient location with very easy access in and out of the city. I did have privacy at a good price.
Stayed in May 2024
Reviewed: 2 May 2024
Lisa
New ZealandLocation was fantastic for parking our car and catching public transport into the city /old town, pretty much a door to door bus service. Hardly spent any time there as were out the whole time
Stayed in April 2024
Reviewed: 1 May 2024
Kylie
AustraliaThe wifi was good when we first arrived but completely disappeared in the evening. The location of our room (2) was really noisy with guests arriving and leaving at all hours.
The location was good in the fact the bus stop is out the front. The bus ride into the centre of Edinburgh is approximately 10minutes. The room was clean and tidy.
Stayed in May 2024
Reviewed: 27 April 2024
Caroline
United KingdomThere was nothing
Comfortable bed
Stayed in April 2024
Reviewed: 26 April 2024
Stacey
PeruThe wifi was a problem
Stayed in April 2024
Reviewed: 25 April 2024
Johnson
AustraliaNothing specific
Convenient location with parking
Stayed in April 2024
Reviewed: 21 April 2024
Sara
GermanyThe shower's water has a low pressure, the internet is very slow
Staff was very friendly
Stayed in April 2024
Reviewed: 17 April 2024
Neha
United KingdomThe washroom was not clean it had a smell and i got allergy all over my face because of their pillow
The property location was good.
Stayed in April 2024
Reviewed: 15 April 2024
Kerry
AustraliaThe smell in the room. They used one of those powered room fresheners. Room small and run down
Had a carspace.
Stayed in April 2024
Reviewed: 9 April 2024
Ali
TurkeyBreakfast, Fridge, Laundry hangers and noises from rooms
Compact, heater, hot water
Stayed in April 2024
Reviewed: 9 April 2024
Michael
United KingdomWalls seems little thin - I had noisy neighbours. Really noisy family - the neighbours on the other side to them knocked on the door and asked them to be quiet. This was well after 10:30 pm.
Rooms were nicely decorated. Good location. Car park.
Stayed in April 2024
Reviewed: 6 April 2024
Richard
United KingdomThe shower had very little water pressure, hard to take a decent shower
Location is good , clean and comfortable
Stayed in April 2024
Reviewed: 3 April 2024
Muhammad
BangladeshLocation
Stayed in April 2024
Reviewed: 17 March 2024
Jacquie
United KingdomPeople outside window smoking
Friendly comfortable
Stayed in March 2024
Reviewed: 15 March 2024
Diogo
PortugalWe asked for additional blankets but were not provided. After confirming that shower gel was available, only a few packs were made available, unsuficient for our stay. Did not answer phone outside of business hours, which was when we were at the hotel.
The room was nicer than expected, clean and pleasant. Quiet facilities (except for the shower that was great but had a loud and noisy eletric pump for some reason)
Stayed in March 2024
Reviewed: 14 March 2024
Mark
United KingdomThis place could be a diamond for the owners, however it would require a few more touches to make it a quality place to stay.
I would stay again. Room was clean and tidy. Could do with more shower soap, bedroom lights were dodgy but overall good value.
Stayed in March 2024
Reviewed: 1 March 2024
Amruta
United KingdomDon't provide enough toiletries so go with your own, don't depend on hotel for brush paste and soaps.
The location is very good, convenient for bus commute just near the bus stop. Staff is also good.
Stayed in February 2024
Reviewed: 25 February 2024
Thunya
ThailandHeater in my room was not work well, staff tried to fix but it was still cold
Very good location
Stayed in January 2024
Paris, France
Bansko, Bulgaria
Charlotte, USA
Marina di Pietrasanta, Italy
Luzern, Switzerland
Puerto Baquerizo Moreno, Ecuador
Kennebunk Beach, USA
Oaxaca City, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content