Nuthurst Grange Lane, Hockley Heath , Solihull, B94 5NL, United Kingdom
#1 of 10 hotels in Solihull
Guests' ChoiceBased on 314 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
8.9
Staff
9.4
Value for money
8.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Emma
United KingdomThere is nothing not to like! If anything the room was too warm, easily fixed by opening a window.
Beautiful rooms which were very tastefully decorated. The incredible bath, and the food!
Stayed in April 2024
Reviewed: 28 April 2024
Peter
United KingdomSheets & blankets on the bed no duvet
Cleanliness & attention to detail.
Stayed in April 2024
Reviewed: 14 April 2024
Jesse
United KingdomStaff were very attentive
Stayed in April 2024
Reviewed: 12 April 2024
Karen
United StatesBeautifully decorated, thoughtfully furnished. Excellent breakfast. Lovely grounds and plenty of parking. Quality bedding, towels and toiletries.
Stayed in March 2024
Reviewed: 12 April 2024
Maureen
United KingdomWould rather order breakfast, but it was self service. That would be ok but it was not warm enough
The gold cup day event was fabulous. Our 2nd time going. Great value. We stayed overnight as well, and that was lovely
Stayed in March 2024
Reviewed: 6 April 2024
Louise
United KingdomVery comfortable good food
Stayed in April 2024
Reviewed: 1 April 2024
Gill
United KingdomThe only problem is they need to be abit more vidgelent when cleaning the room inbertween quest
Location was very good felt very relaxed staff was amazing and very helpful. Breakfast was very good .would stay here again and would recommend to others
Stayed in March 2024
Reviewed: 24 March 2024
Stuart
United KingdomReally friendly and helpful staff
Stayed in March 2024
Reviewed: 23 March 2024
Holkham
United KingdomThe restaurant staff chewing gum and chatting with colleagues loudly in the corridor.
Superb location, excellent value for money. I had an issue with my radiator on night one which was me mended all ready for night two.
Stayed in March 2024
Reviewed: 21 March 2024
Adrian
United Kingdomno heating at night - but strangely came on in the morning - just about checking out time!?
Breakfast was fine - no issues - coffee nice and strong!Nicew view of gardens from the dining room...
Stayed in March 2024
Reviewed: 18 March 2024
Peter
United KingdomCheck Out time 10am and last breakfast 9:30am on a Sunday just a bit too early for me
Facilities food staff cleanliness and comfort were all outstanding
Stayed in March 2024
Reviewed: 18 March 2024
Lilli-mai
United KingdomFood
Stayed in March 2024
Reviewed: 18 March 2024
Lilli-mai
United KingdomFood
Stayed in March 2024
Reviewed: 16 March 2024
Philip
United KingdomM40 motorway very noisy if outside. No air conditioner in our room. OK in March but summer could be a problem.
Staff excellent.
Stayed in March 2024
Reviewed: 11 March 2024
Andrea
United KingdomA lovely hotel in a good location. Spacious, clean and comfortable rooms. Breakfast was very good. Friendly and professional staff.
Stayed in March 2024
Reviewed: 10 March 2024
Anna
United KingdomModern and recently refurbished room . Excellent facilities
Stayed in March 2024
Reviewed: 9 March 2024
Wendy
United KingdomDefinitely a little on the warm side, and also noticed what sounded like a banging door from somewhere within the hotel from about 7:30 am. Sounded like a swinging door that banged three times each time. Wondered if it was coming from the kitchen but didn’t notice it when eating in the dining room.
Beautiful hotel in lovely surroundings, not far from the motorway but very peaceful. Great staff and fabulous food, you’ll definitely be well fed. Room very spacious and facilities were spot on with everything you could need.
Stayed in March 2024
Reviewed: 6 March 2024
Tina
United KingdomNothing to dislike
Highly recommend this hotel, food service and rooms are all excellent
Stayed in March 2024
Reviewed: 5 March 2024
Allornone
United KingdomAll was great, but the background music was a bit naff.
A fantastic hidden gem. Everything was great. Big rooms, comfortable bed and really great food.
Stayed in February 2024
Reviewed: 4 March 2024
Banister
United KingdomOne tiny thing. No fresh milk I was directed to the fridge for milk and it was full of long life pots
Beautiful old house and garden Felt personal
Stayed in February 2024
Reviewed: 24 February 2024
Amanda
United KingdomVery friendly helpful staff. Food excellent. Bedroom facilities superb.
Stayed in February 2024
Reviewed: 18 February 2024
Ian
United KingdomCold room on arrival plus bathroom towel rail heat non functional, the manager very helpfully provided a stand alone portable oil filled rad for us.
First class breakfast, excellent service, spotlessly clean
Stayed in January 2024
Reviewed: 14 February 2024
Ingrid
United KingdomNothing
The hotel was homely, staff were engaging and attentive. Our room was fabulous, roomy and the bed was soo comfy
Stayed in February 2024
Reviewed: 8 February 2024
Ian
United KingdomShower waqs cool and not much pressure
Very friendly and welcoming staff. Fantastic bedrooms, huge! Food was good in the main, but not excellent.
Stayed in February 2024
Savannah, USA
Cartavio, Spain
Canggu, Indonesia
Hafslo, Norway
Nongkhiaw, Laos
Poznań, Poland
Udaipur, India
Bishkek, Kyrgyzstan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content