Rooms looked different than in pictures (not worse, just different). The most impractical shower even for British standards (who thinks separate warm/cold controls at mid shin height is practical, especially when you cannot bring down the shower head near the controls?). Somewhat noisy ventilator/AC outside the window (ear plugs provided).

Good location, attentive and welcoming staff, good restaurant, new furniture, unoccupied power plugs in all the right places.

Stayed in August 2023

Thin walls in bedroom so next doors television caused us issues and resulted in us banging on the wall at 1am to ask them to turn it down.Complained after 1st night and second night was quieter but could still hear it.Double bed was small and could have done with a lamp on both sides of the bed.

Breakfast was hot and looked and tasted good.Waiting staff were very friendly especially Susan.Evening meal excellent which resulted in 4 clean plates.

Stayed in August 2023

There was nothing we did not like about The Townhouse. The location was excellent, just a short walk to the shops and a five minute walk to the harbour.

Everything was as expected. We only ate there once but it was lovely. There was plenty of free parking 50 metres away around the corner, as well as a few spaces outside. The room was clean and the towels were changed daily.

Stayed in August 2023

Check in straight forward staff very helpful 😁breakfast lunch and dinner is amazing 🥰beef stroganoff best I've ever tried 👌location is fantastic close to everything 👌beds so comfy

Stayed in July 2023

Pillows and shower

How central it was. Extremely clean. Fantastic staff. Fabulous food

Stayed in July 2023

Having to walk through pub/restaurant to get to room, although wasn't to much of an issue as people were sat down. Finding someone had left underpants behind bathroom door, but staff responded immediately to this issue 🙂

Staff were lovely, and immediately responded to a small complaint I had politely. Location brilliant, shops and harbour on the doorstep Quiet, they provided ear plugs as a just incase the seagulls were noisy Comfy bed and room Lift Everything needed

Stayed in July 2023

Everything was good

Handy for everything x

Stayed in July 2023

The noise from the seagulls but that’s nothing to do with the hotel the earplugs were very handy .

The staff were so friendly having a lift helped and the room was very clean and bed was so comfortable.

Stayed in July 2023

no parking + bit of noisy surrounding

Location + attitude of staff

Stayed in July 2023

Staff friendly, room immaculate, tasty food.

Stayed in July 2023

The choices of breakfasts

The staff were all friendly and helpful and they were really nice to answer your questions

Stayed in July 2023

Very clean. Great Service in both bar and restaurant. Nice decor. Has a lift. Great location.

Stayed in July 2023

Nothing I can think of.

Excellent Scottish Breakfast and extremely friendly staff.

Stayed in July 2023

Their online food prices didn’t match actual price

It was somewhere just to sleep

Stayed in July 2023

WI Fi

Staff were brilliant, located in Town Centre, Meals were very good, Wi Fi not so good

Stayed in May 2023

Very good location, staff were great, comfortable room

Stayed in July 2023

Staff were lovely in centre of town and easy access to harbour beach and shops

Stayed in July 2023

The room was very small. Approximately 8' x 13'. Banged my legs on the bed every time I got from one side of the room to the other. Venting system needs some work. The bathroom gets all the cooking fumes from the kitchen.

Very friendly staff. Location is very good.

Stayed in July 2023

My only dislike is that the single beds are very small. It might just be because it’s been forever since I’ve slept in one but as a fat man that was definitely a tight squeeze for me not to fall out the bed 😂

Very friendly and welcoming staff, attentive to your needs in a timely manner. Honestly would move heaven and earth for you if they needed to. Great range of food and drinks at a reasonable price point. Cleanliness of our room was perfect upon arrival, and this standard was kept on the daily tidy up from the housekeeping staff!

Stayed in July 2023

N/a

The staff were so friendly and attentive, we travelled with a toddler and they made so much fuss over her and made sure we had everything we needed for her. The room was clean and had everything we needed and the location was great if you come out the hotel and turn left you can walk to the beach, amusements, outdoor pool and parks. Lots of chippys and the harbour. If you go to the right lots of shops and the abbey also cafes. We didn’t walk miles but there seems to be loads to do. We didn’t eat at the hotel but the menu sounded lovely.

Stayed in June 2023

Seagulls are very noisy!!!

Stayed in June 2023

Having to walk through restaurant to lift

Room adequate room could do with modernised update staff very nice and helpful food excellent

Stayed in July 2023

I liked the fact that staff team work was great..very attentive staff

Stayed in July 2023

Noise of seagulls and poor fan too hot so poor sleep Would stay again but only in spring or winter

Location In Arbroath

Stayed in June 2023

my only criticism would be the bed it was so creeky even breathing it would make a noise and not comfortable, also the wood that sticks out from the frame is most annoying, I don't know how many times we belted our legs off it, my legs are bruised to bits. Wee tip change that bed and ut would have been perfect

Great location, friendly kind staff . Great price . Restaurant had lovely food .

Stayed in July 2023