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Reviews of The Townhouse Hotel

99 High Street, Arbroath, DD11 1DP, United Kingdom

#17 of 24 hotels in Arbroath

Guests' Choice

Review score

Based on 1010 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 26 May 2024

    8.0
    The food and the staff were great only fault we had was the small room and uncomfortable bed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very small and the bed was uncomfortable

    The food and the staff were excellent

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    A wonderful stay.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    A really nice hotel, and ideal for a nights stay. Lovely bar area as well.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    8.0
    Overall a very enjoyable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was quite small No view

    Staff were excellent Food very good Value for money Very flexible to needs

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Spotlessly clean, rooms are lovely, staff extremely friendly. Central to everything in Arbroath.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Excellent stay would defo go back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Just the room was very hot and stuffy although a fan was provided it didn’t really help. A ceiling fan would be much better.

    Good was lovely, staff were excellent so friendly and welcoming very helpful nothing too much trouble.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to report

    All facilities were spot on. Excellent happy staff. Good location for the tow.n and Harbour

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Definitely would go again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wi-Fi not strong enough to run firestick

    Location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Having stayed previously at the Townhouse I would like to say that the standard of excellency from all of the staff has
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    As the hotel does not have a residents bar or lounge and as the restaurant is always busy it is extremely difficult to get a drink and be seated when coming in at night.

    It is ideally situated on the high street. And from the first day there we were made to feel most welcome by all the staff.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Ideal location to dovetail into my attendance at a sporting event at Barry Buddon
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing that springs to mind

    My visit was as expected and the facilities and food were up to expectation.

    Stayed in March 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location was great just on the high street and minutes walk to the front.Rooms were large and very modern.Food in the restaurant was also good.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were excellent, especially Susan

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    What makes this Hotel is the staff. Extremely friendly and nothing was any trouble.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Can’t really think of anything not to like.

    Excellent freshly cooked breakfast. Good choice of main meals reasonably priced. Majority of people using the restaurant were locals, which is always a good indication of how good the food is. Hotel is located in the centre of town, so everything within walking distance.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room a little noisy and weak shower.

    Comfortable room, well appointed. Friendly staff, lively bar with good range of drinks and cocktails. Overall good value for money.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    People in the next room were very noisy however the staff were brilliant and sorted it out straight away

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    A gem in the heart of Arbroath
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The property is lovely. Is warm and friendly and the room is great with the comfiest bed ever. The room and en suite were spotlessly clean. The staff are fantastic. They are so welcoming and friendly. We’ve stayed here a few times and will definitely return again.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Very nice I enjoy
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing big that I didn’t liek

    I liked how staff was

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Nice place and friendly staff
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Water from the shower should be warmer.

    Friendly personnel, nice room, excellent location. Dinner was also great.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The handrail in the bathroom had considerable rust on it. There were no curtains.

    Comfortable room, good food, large bathroom.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Friendly staff and will return
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Can’t think of anything

    Food excellent, all staff friendly and welcoming

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Staff make this location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could do with a wee upgrade.

    The staff were excellent! So friendly and helpful.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Really enjoyable stay, will definitely be back
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Really warm welcome from all the staff. Nice clean and warm room with a comfy bed. Nice and quiet so restful.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Good hotel the staff was very helpful

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel good food lovely staff

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Noisy room plus tv didn’t work. Staff and F&B were really good.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Quirky

    Stayed in April 2024

Showing 1 – 25

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