Decoration a bit old

Reasonable quality room

Stayed in December 2023

A definite need is signage, we found our way down several corridors to our room but on three occasions could not find our way back to reception.

This a rambling hotel in several adjoining buildings, everything was fine and could not really criticise anything, just felt it could have been better in décor etc. Nothing however would deter me from staying here again.

Stayed in December 2023

A friendly and warm welcome, the room was large and comfortable with a good big bathroom. An olde world, traditional hotel that has bags of character. Breakfast buffet style, plenty of choice and fresh

Stayed in December 2023

Very nice ,

Stayed in December 2023

The bed was huge and comfy but there is no place for two singles being pushed together - regardless of the price. It just makes it very uncomfortable for one person. Also if there are parties on downstairs be prepared to hear it until it finishes. However w did enjoy the stay overall 😊

We booked last minute and the price was very reasonable considering the size of the room - which was vast. I read the other contents about it looking dated but I could see where the improvements have been made and I found it very clean and of a high standard. The breakfast was of a good standard and the staff were great. The building is in a great location if you are looking to venture in to the town and there is free parking. We are looking to go back for NYE.

Stayed in December 2023

Large, modern and homely feel

Private and spacious

Stayed in November 2023

The hotel is like a maze, quite easy to get lost but a few more signs could easily solve this. There was also an event on both nights we were there and the music was very loud until shut off at midnight. It was a bit disruptive and it would've been good to have been made aware of this prior to our stay.

The room was very big and the bed was comfy. Hotel staff were all very lovely and kind, amazing service. Good food options and good location, and the building itself is beautiful. Rooms are kept clean and there are good facilities. Overall a lovely stay and would recommend to anyone looking for a weekend getaway.

Stayed in December 2023

The hotel looks very tired in parts and is in need of refurbishment.

The hotel was warm this visit and much more comfortable as a result. The food was good and the staff were excellent. So friendly and welcoming. They remembered me from a previous visit and the receptionist went out of her way to make this stay a really positive experience.

Stayed in December 2023

Not a complaint only a recommendation.....Only had 1 bath towel per person - a hand towel too would be nice for hair washing but I am sure if we had asked, we one would have been provided. Breakfast was a limited buffet, OK if you want warm & cold food but a bit pricey if you just want a coffee & cereal.

Good value for money, good location with ample free parking, spacious room with good facilities. The bedroom was not the most up to date in decor or furnishings but that is of no consequence to us. The bedding and towels were new and of very good quality.

Stayed in November 2023

A bit tired but very clean

Good location

Stayed in November 2023

Room.

Stayed in October 2023

A big hotel which it's easy to get lost in. Could benefit from a few more signs on the corridors.

Very friendly staff. Lovely warm hotel and appreciated the special anniversary treat after our meal. Very spacious bridal suite.

Stayed in November 2023

A little dated in some of the rooms.

Well located, you can walk to restaurants and shops. Stayed there previously on many occasions

Stayed in November 2023

Because it was an old building the stairs and landing between rooms creaked really bad and you could hear every movement

Old features and very comfortable and clean

Stayed in November 2023

Could do with a little DIY beds windowsill but other than that was nice.

Room was clean and warm. Comfortable and spacious

Stayed in November 2023

Nothing

All the staff we met were very welcoming, particularly to our young children. Due to it being an older hotel we expected it to feel quite tired but our room was in good condition and features like the sash windows gave it character. We had a large room for our family of 4. Breakfast was a standard buffet, with plenty of choice.

Stayed in October 2023

Nice breakfast but I would like the hash browns to be kept separate so they don't go soggy.

Very welcoming. Nice spacious room.

Stayed in November 2023

Building is showing its age, there's quite a bit of cosmetic work that needs to be done on the hotel.

People were lovely, and obviously keen to make a good impression. Had dinner, all went well. Room was warm and comfy (November)

Stayed in November 2023

Some of decor needs refurb

Quiet, Good breakfast. Excellent service.

Stayed in November 2023

Great breakfast and comfortable room.

Stayed in October 2023

I would have expected breakfast as part of the price I paid. I also tried to contact the hotel by phone and email to say I would be a later check in but no one answered the phone despite trying several times, nor responded to my email.

We did not have breakfast as it wasn’t included in the room rate.

Stayed in October 2023

The matress

Ok

Stayed in October 2023

the pillows are just to soft

clean and the staff are always polite

Stayed in November 2023

Unfortunately not a 4* property, bathroom had a mouldy roof and the room needed some tlc.

Great location, quiet and comfortable. Staff are polite and the bar is very nice. Great value for money too.

Stayed in November 2023

Breakfast was a nightmare, too many people not enough seats food wasn't hot

Food in the restaurant was good,

Stayed in November 2023