Harbourmouth, Great Yarmouth, NR31 6PL, United Kingdom
#9 of 72 hotels in Great Yarmouth
Guests' ChoiceBased on 856 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.8
Staff
9.4
Value for money
8.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Sharon
United KingdomA few cobwebs in the bathroom but didn't really affect us.
The location is absolutely priceless with amazing views of the beautiful beach. Staff were all lovely and very friendly and the breakfast was delicious. A lovely stay even though it was for my best friends funeral but made me happy that we didn't have to worry about anything.
Stayed in May 2024
Reviewed: 10 May 2024
Elizabeth
United KingdomFantastic staff, very welcoming and efficient. The staff really do make the hotel have a very personal feel for guests. Wonderful location right on the lovely sandy Gorleston beach. Immaculate room with a great view of the beach. Superb food, so delicious and beautifully presented, excellent value for money. It was a very relaxing and enjoyable stay
Stayed in April 2024
Reviewed: 10 May 2024
Bridget
United KingdomOnly issue, as with all old buildings, was the creaking floors above and nearby at night.
Location is perfect if you want a beach holiday. Hotel was quiet at night and staff were helpful and room was very good. Food was available throughout the day to suit most tastes. Good value for money and a friendly atmosphere.
Stayed in May 2024
Reviewed: 9 May 2024
Cheryl
United KingdomNothing
Location friendliness
Stayed in May 2024
Reviewed: 9 May 2024
Karen
United KingdomNot keen in table we had breakfast on second morning felt stuck in a corner
Good choices
Stayed in May 2024
Reviewed: 7 May 2024
Claire
United KingdomBreakfast was a bit hit/miss Shower not always warm Lift slowest in the land!
On beach good views Food in bar good with lively atmosphere OK price although with scaffolding around with does asked for discount which was refused Hoping alot nicer when renovated
Stayed in May 2024
Reviewed: 7 May 2024
Goulden
United KingdomGood Location, staff were lovely and breakfast delicious
Stayed in May 2024
Reviewed: 24 April 2024
Roberta
United KingdomThe food at the hotel was fabulous the staff were really friendly and welcoming
Stayed in April 2024
Reviewed: 24 April 2024
Thorsten
GermanyThe Pier Hotel is beautifully situated on the beach, with a charm that is emphasised by the courteous staff. As we are travelling on business and are often in the region, we will certainly stay at the Pier Hotel more often.
Stayed in April 2024
Reviewed: 17 April 2024
Mark
United KingdomStill think the prices for the stay and food n drink are at the top end.
Breakfast as always was excellent. Location lovely apart from the rain lol. Staff are a credit to the hotel, you have a very good team.
Stayed in April 2024
Reviewed: 15 April 2024
Kevin40588
United KingdomReally friendly and welcoming staff that couldn't do enough to please. Amazing to stay in the hotel used to film "Yesterday"
Stayed in April 2024
Reviewed: 14 April 2024
Michelle
United KingdomFriendly, close to sea, clean, fantastic food. Perfect night away.
Stayed in April 2024
Reviewed: 9 April 2024
Paul
United KingdomNothing
Excellent location looking out over the sea and beach. The hotel was spotlessly clean. All of the staff were attentive and polite. The food was delicious and good sized portions.
Stayed in April 2024
Reviewed: 5 April 2024
Jane
United KingdomGreat location right on the beach
Stayed in March 2024
Reviewed: 27 March 2024
Alan
United KingdomBreakfast was excellent, very well presented and plenty of it. Service was prompt and food was delivered very quickly.......................................................................................
Stayed in February 2024
Reviewed: 23 March 2024
Barry
United KingdomOnly one little moan, the waitress did not inform me I had to get my own toast when my breakfast was on the table.
Everything, rooms nice and clean,nice fluffy white towels,staff were excellent. Have booked to come back in November.
Stayed in March 2024
Reviewed: 19 March 2024
Gordon
United KingdomBeds were a little lumpy.
Excellent service from staff. Meals were great quality and size.
Stayed in March 2024
Reviewed: 18 March 2024
Matthew
United KingdomNothing
A lovely friendly hotel with thoroughly delightful staff.
Stayed in March 2024
Reviewed: 15 March 2024
Jo
United KingdomGreat breakfast lovely friendly staff we will be returning.
Stayed in March 2024
Reviewed: 14 March 2024
Sharon
United KingdomThe room was looking a bit tired and the bed wasn't very comfortable
The staff are so friendly and lovely breakfast
Stayed in March 2024
Reviewed: 13 March 2024
Burke
United KingdomBreakfast was very good with ample choice. Staff were very pleasant.
Stayed in March 2024
Reviewed: 10 March 2024
Roma
United KingdomLoved the room. Breakfast was great. Service all round was extremely good.
Stayed in March 2024
Reviewed: 10 March 2024
Joseph
United KingdomExcellent location and friendly staff
Stayed in February 2024
Reviewed: 26 February 2024
Giuliana
ArgentinaI liked everything. I come many times as a tourist to England and I would go to this hotel again
I liked everything. The location of the hotel with a privileged view. The attention of the staff who works there. Very good food, varied dinner and breakfast. Thanks
Stayed in February 2024
San Diego, USA
Portland, USA
Straubing, Germany
Scilla, Italy
Bonifacio, France
Lądek-Zdrój, Poland
New Delhi, India
Nambour, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content