Small space for family and beds were uncomfortable

Affordable and close to everything!

Stayed in March 2024

single room might be too small for longer stay

ideal location and position very close to Metro and Hyde Park

Stayed in March 2024

Just the rooms are little tiny and wordrobe very small.

Great location, receptionist and breakfast very pleasant.

Stayed in April 2024

the rooms are very small so if you look for a place to stay for many days, maybe it's not right for you

the location was really great, in a very beautiful neighbord. the staff was lovely and there many were thing to do close to the hotel.

Stayed in April 2024

it’s an older building so the floors were uneven and creaky and the facilities showed some age, but nothing too bad

comfortable beds, good location (close to Kensington gardens, 10 min walk from two underground stations), very friendly staff

Stayed in April 2024

The floors are uneven at the 4th floor, which means there is a significant gap under the doors, therefore you can hear every passing person and the privacy is let’s say questionable..

The location is amazing, feels safe, close to shops, metro and anything needed. Breakfast is good, fair selection, nothing too fancy but fair. The staff is very nice and helpful. The hotel has a nice backyard terrace.

Stayed in March 2024

Old room, the water system made a very strange noise every time you flushed, took a shower etc. it’s not exactly something you can make up for with free tea and coffee.

Staff nice and friendly especially the cleaners were very polite ,comfy beds

Stayed in March 2024

Very small room and very hot

Great location. Friendly and helpful staff

Stayed in March 2024

Nothing

Clean andcomfortable with friendly staff. In a fairly quiet street but only a short walk from the tube.

Stayed in March 2024

Set my daughters allergys off (dust mite)

Area was nice staff were lovely

Stayed in March 2024

Staff are friendly & helpful. Great location, near shops & underground yet peaceful at night to rest in quiet district.

Stayed in March 2024

Room a little cramped. Minor point - the artificial plants around the exterior didn't sit well with the natural plants.

Good location for London Underground. Pubs and good choice of restaurants and cafes nearby. Staff very helpful and friendly. Clean room. Excellent value for central London.

Stayed in March 2024

It is a great hotel, in a nice area, the staff always available for your questions and very close to all transport connections

Stayed in March 2024

The room was warm. We were on the 4th floor, so we slept with the window open.

The staff were amazing, lovely, & friendly, & the hotel was a 10 min walk to the nearest tube station. We were upgraded to a triple room from a twin, the rooms had tea & coffee with cookies & there was water in the mini fridge if you wanted this. We arrived early & because a room was ready, we were allowed to book in. The shower water was always piping hot, but you did have to fiddle a bit to get this right.

Stayed in March 2024

Location

Stayed in March 2024

My room was very hot, even when I opened the window and turned down the heat. The rooms are pretty small but I only stayed 1 night so it didn't bother me.

I thought it was great value, brilliant location and gave me everything I needed. It's in a really nice part of London, close to Tubes/Buses and just a really great area.

Stayed in March 2024

I'd like again to come back, but AC would be needed

Stayed in March 2024

No decaffeinated coffee available.

Friendly staff. All complimentary items replenished fully every day. Great location.

Stayed in March 2024

A bit stuffy but thankfully I could open a window

Quiet location, larger than normal rooms, clean and decent bathrooms. Complimentary tea, coffee, biscuits and plenty bottled water in each room.

Stayed in March 2024

Everything was good !

Great location ! Excellent facilities Good breakfast and friendly staff

Stayed in March 2024

The fact that it was too hot in the bedroom and there was no way to adjust the temperature, the heating was already off.

The location, the personnel, the cleanliness

Stayed in March 2024

Great location, friendly staff, good breakfast, and comfy beds.

Stayed in March 2024

I think I might not have liked to stay in the basement rooms. And we were on the ground floor which made me a little nervous as it’s London. But it was fine. I wasn’t mad about the breakfast room being in the basement but really it was fine.

The room was very nice. Very clean. Lovely little bathroom. Everything we needed. Very friendly staff who immediately took care of the few little problems we had. Beautiful old houses that have been converted into a hotel. Lots of the original features of the buildings maintained. Wonderful high ceilings and a floor to ceiling window. Nice looking patio outside our room. The breakfast was pretty good value bearing in mind it’s London. Lots of choices but I’d avoid most of the cooked stuff.

Stayed in February 2024

The bed was not very comfy, the pillows were poor. The rooms are very hot. The worst part was the breakfast it was dreadful. The bacon was reconstituted meat and shaped, the sausage had never seen meat and we're not vegetarian. The scrambled eggs were runny.

The location was excellent, close to Kensington gardens, tube and Notting hill. The staff were excellent.

Stayed in March 2024

The 'double bed' is slightly small for two people in many rooms.

The location was very convenient.The staff at the reception desk was very polite and always willing to accomodate the slightest request.

Stayed in March 2024