I think I might not have liked to stay in the basement rooms. And we were on the ground floor which made me a little nervous as it’s London. But it was fine. I wasn’t mad about the breakfast room being in the basement but really it was fine.

The room was very nice. Very clean. Lovely little bathroom. Everything we needed. Very friendly staff who immediately took care of the few little problems we had. Beautiful old houses that have been converted into a hotel. Lots of the original features of the buildings maintained. Wonderful high ceilings and a floor to ceiling window. Nice looking patio outside our room. The breakfast was pretty good value bearing in mind it’s London. Lots of choices but I’d avoid most of the cooked stuff.

Stayed in February 2024

The bed was not very comfy, the pillows were poor. The rooms are very hot. The worst part was the breakfast it was dreadful. The bacon was reconstituted meat and shaped, the sausage had never seen meat and we're not vegetarian. The scrambled eggs were runny.

The location was excellent, close to Kensington gardens, tube and Notting hill. The staff were excellent.

Stayed in March 2024

The 'double bed' is slightly small for two people in many rooms.

The location was very convenient.The staff at the reception desk was very polite and always willing to accomodate the slightest request.

Stayed in March 2024

Room a bit too small - but, hey, this is London...

Amiable & supportive staff; good location - tube 7 min walk away. Good brea9kfast.

Stayed in March 2024

It was all good, only the excessive heating and running overflow in the toilet were issues.

The hotel is in a good location and in a nice area. It feels safe out and about in this neighbourhood and there is a decent pub at the end of the road. The hotel is old but clean and tidy. Not much in the way of facilities but what they have is good.

Stayed in February 2024

Bulb not working in bedside lamp

Stayed in March 2024

The room was small for 2 persons though we expected it.

The hotel is located in an excellent area, near the Kensington Garden, if you want to walk, and very near to subway stations. The staff is welcoming. The hotel has a nice lobby and a small, nicely decorated, inner garden.

Stayed in March 2024

The room was too hot and it is a little bit small for 3 people. It is well connected with metro, but a little far away from city centre. Also a little bit noisy. You could hear the water from the above floor.

Proximity to metro station and the staff was friendly. Also a lot of amenities and complementery cookies, tea, coffee and water.

Stayed in March 2024

Nothing

I thoroughly enjoyed my stay at this hotel. The location, near Hyde Park, was fantastic. The room was spacious and impeccably clean, there was a small fridge and a tea setup. The bed was comfortable and the large windows added to the overall positive experience, and having a bathtub was a delightful bonus. Highly recommended!

Stayed in March 2024

The lifts are pretty slow but they do their job. Free water every day. Very comfortable bed. The bathroom is pretty small and there is no tissue box (I booked a deluxe room).

The whole hotel is in excellent condition and the staff is very friendly. There's a nice outside space where you can sit down for a coffee and a cigarette.

Stayed in March 2024

The hotel is in a quiet area, close to a supermarket and restaurant. The underground is about 10 minutes on foot. The breakfast was good.

Stayed in March 2024

Small room, very simple breakfast.

Good location, friendly personnell, clean rooms.

Stayed in February 2024

Very kind staff and very clean premises.

Stayed in March 2024

Despite it not being particularly busy, the fruit juices weren’t topped up, the waiter on duty wasn’t very customer focused and the quality of the produce (sausages and bacon) were poor.

The breakfast was the weakness to this hotel. The breakfast room was although windowless, bright and pleasant but the food was poor, I wouldn’t use it again.

Stayed in March 2024

Breakfast wasn't really up to scratch. Cooked options were a little sparse. Deliveroo couldn't find us!!

Came for a night's stay in January. The room was comfortable, clean and lovely and warm. Good location for us - went for a browse around Portobello market. Staff very helpful and courteous.

Stayed in January 2024

Room are a bit small for 3 people, but it is ok for a short stay.

Very good position, excellent staff

Stayed in March 2024

A telephone in each rooms.

Breakfast good quality and large choices. Quiet position, room very very small and very very hot. Bed confortable.

Stayed in February 2024

Bathrom too small

Excellent breakfast and excellent service from the staff

Stayed in February 2024

Bed with wheels

Really nice staff and clean room

Stayed in February 2024

The room was clean and stuff was very nice helpful. There is also close enough underground station that will get you to many major locations in the city.

Stayed in March 2024

Once in their room we opt to have a cup of coffee but the little milk cartons that we had had gone off, so we had no milk which wasn't a big problem on the top sheet and the duvet of the bedding was a couple of stain , maybe we just had old bedding, also there wasn't a lot of alternative in vegetarian breakfast when it came to the cooked buffet Apart from that everything else was great cannot fault

Good location easy access to tube station about 10 minute walk from bay water tube station reception was friendly got booked in early which was a bonus as we were on our way to the theater in Shaftesbury avenue nice touch to have water in the fridge on arrival in our room would definitely go back again. All in all we had a lovely night sleep. Thank you.

Stayed in February 2024

Room was a bit warm but we opened the window!

Great value for money. Friendly staff. Clean room. Breakfast worked.

Stayed in February 2024

There was a chair in front of a tiny desk but I couldn’t use it as the space was too tight between the desk and the foot of the bed. Might as well get rid of the chair. Fridge wasn’t cold.

It was lovely. Very clean. As a solo woman traveller, I felt safe. Very comfortable bed.

Stayed in February 2024

Nothing

All

Stayed in February 2024

Room was tiny but we barley stayed in so it didnt matter

Great location and helpful staff

Stayed in February 2024