Nothing everything was perfect.

I traveled during off-season but it was really easy to park (I was able to park infont the hotel) Personel at the desk was very helpful. The room was very comfortable, clean and calm. It is possible to eat in the restaurant and have a drink in the bar. The breafast was very varied and good. Not far away from the beach (5 min walk)

Stayed in March 2024

The bed was very small

Nice breakfast. Bathroom can be improved but fine. Great location Friendly staff

Stayed in April 2024

Staff were lovely very pleasant. The food was excellent and inexpensive and the room was nice and clean. Location has easy access to town centre. We would definitely stay there again

Stayed in April 2024

Renovated room no mirror in room, squeaky floor boards

Friendly and clean

Stayed in April 2024

Dirty toilet. The skylight in the bathroom had no way to cover it. Highly unlikely anybody would be able to see in, but it did make me feel a bit self conscious. The town centre location meant parking was an issue.

Pleasant staff and very nice food at a good price.

Stayed in April 2024

Not so much a dislike, more a maintenance thing. The window in the bathroom opened but nothing to keep it open. and It dropped very heavily. Wouldn't like to get your fingers in the way. The bedroom window jam open but you had to rock it to close it. The door squeaked when opening or closing it and most importantly lol,,, the tv remote didn't work .

The booking in was quick and easy. The receptionist was very welcoming and helpful. Loved the original features of the building. Really appreciate seeing how the other half used to live back in the day. My room was on the second floor. Very easy to find due to the signage. It was a single bed with shower over bath. The usual customary shower and hand gels, Also a hairdryer tucked away in a drawer.

Stayed in April 2024

Was very good value for money

Perfect and breakfast was good

Stayed in April 2024

....the lack of the little but essential items in the bathroom...a shelf or small table to place toiletries on....the sash windows need to be more easily opened in the room that we had...

Breakfast choice is excellent and the staff very helpful....kind, considerate , professional and cheerful....central location...

Stayed in April 2024

Hotel is located very near to station & most of things which u could do in Thurso

Stayed in April 2024

Room was above the kitchen it seems going by the dish washing etc but wasn’t as issue for me as I was awake early but might be for some.

Really close to the centre, friendly staff, old style feel with the library room and lounge. Breakfast was nice and server was chatty and helpful.

Stayed in March 2024

Paintwork in room was slightly tired. Shower screen was inadequate.

Nice big room, comfortable. Bar meal was nice. Breakfast was varied and plentiful, but hot food pre-prepared and on hot plates, so not as good as freshly cooked.

Stayed in April 2024

Breakfast was less than average however I was in about 20 minutes before service finished which is never the best for buffet type breakfast.

Central location. Comfortable clean room.

Stayed in April 2024

A bit tired but they had usb pints 👍🏻

Friendly staff good breakfast

Stayed in April 2024

Had booked 3 triple rooms but they gave 2 double rooms for one of triple room on the 1st day of stay. Breakfast times should be increased to at least 10 am its only till 9 AM currently. They have dinner serving times only till 7 PM and also dont allow to have take away order in their dinning area. But good that they provided plates and cutlery.

Breakfast had many good options

Stayed in April 2024

The buffet breakfast was excellent and set me up for the day. Bar staff were personable and chatty plus bar prices were good and a reasonable choice of beers. The hotel is centrally sited and you can walk to the beach or railway station in less than 10 minutes.

Stayed in March 2024

Having to leave,I had had a very enjoyable stay.

The staff were all very kind,courtious and helpful. The room was warm and the bed extremely comfortable. The hotel was spotless throughout. The breakfast food selection was excellent,well presented and well cooked. I had lunch in the bar and again,it was very good.

Stayed in March 2024

No private car park, but managed to get spot outside the hotel

Friendly staff, good breakfast, good nights sleep, excellent price, will certainly be back when next in Thurso.

Stayed in March 2024

Rooms are a little dated but are functional. Shame the bar area isn't dog friendly like other nearby places, as we would have liked to eat in the hotel.

Really friendly staff, nice breakfast, very central amd easy parking.

Stayed in March 2024

Tired but ok ,

Clean, value, staff

Stayed in March 2024

No lift access or assistance with baggage up stairs

Centrally located, very large triple room, quiet, beautiful decor, access to a common sitting area, lovely hot breakfast with options

Stayed in March 2024

Lovely hotel on the road into town from the train station. Convenient location, lovely staff and a great restaurant.

Stayed in February 2024

Nothing

Comfortable and convenient with an excellent breakfast

Stayed in March 2024

Sadly the Breakfast buffet offering of fried eggs weren’t the best. Day one the fried eggs were presented in a large electric frying pan, which must have been left on high heat as the eggs were all way over cooked and stuck burnt fast to the pan! Day 2 the eggs were again in this electric pan, this time they were perfectly cooked, but stone cold as the pan must have been off. Think a new pan should be sought for the fried eggs. Apart from eggs the choice of hot cooked items such as bacon, sausages, mushrooms, beans etc was decent. Plenty choice for those who prefer a continental breakfast too. Personally, both myself and my husband found the coffee dire though as left in a large coffee jug to help yourselves from as there is no proper coffee machine, which these days is very unusual.

We upgraded our room direct with hotel for one of their superior garden wing rooms, this was well worth the additional £30 paid. Room was in a separate building in hotel garden, which is set back from the Main Street and very peaceful. Only draw back was you had to eat in hotel dining room for breakfast, which is in a separate building through garden which is fine if weather is good, but no so good in the pouring rain like we had. Luckily though it’s only a short walk away! Still worth it. Room was lovely. Hotel is on Princes Street which is a good location for nearby restaurant choices and pubs. Not too far from anywhere in Thurso. Staff are all extremely helpful and welcoming too.

Stayed in March 2024

comfy bed...large room

Stayed in March 2024