West Hanningfield Road, Great Baddow, Chelmsford, CM2 8HR, United Kingdom
#3 of 6 hotels in Chelmsford
Guests' ChoiceBased on 1027 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.3
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 16 April 2023
Mike
United KingdomThere is nothing to dislike !
Lovely hotel. Every member of the staff that I meet we're friendly and welcoming. The room was large and comfortable. The bed was of good quality. Nice leisure centre just on the back of the hotel.
Stayed in April 2023
Reviewed: 16 April 2023
Paul
United KingdomThe room due to having no windows was stuffy. The suite had two TVs one of which didn't have half the channels and neither had any smart features. For OVER £200 this is a real let down. No usb charging ports either A real let down for the price
Beautiful hotel set in a lovely location. The staff were excellent and the main areas were very well kept and looked after. Grounds also lovely and well maintained.
Stayed in April 2023
Reviewed: 12 April 2023
Janet
United KingdomN/a
Leisure facilities
Stayed in April 2023
Reviewed: 9 April 2023
Anna
United KingdomThe dinner area could be made more welcoming, feels a bit cold.
We had a great time. Loved the pool area. The hotel staff, especially those at the restaurant and bar are great.
Stayed in April 2023
Reviewed: 8 April 2023
Kate
United Kingdomnothing
location friendly staff restaurant
Stayed in March 2023
Reviewed: 4 April 2023
Martin
United KingdomLovely choice for breakfast and a useful restaurant for afternoon tea and evening snacks. Very convenient, apart from a closure on the A12, but nothing the hotel could do about that. Close to main roads, lovely countryside, friendly and very helpful staff - what more do you need?
Stayed in March 2023
Reviewed: 4 April 2023
Alison
United Kingdomvery limited vegan meal options although breakfast was good, there are very simple ways to improve this
great location, staff were really friendly especially lounge/bar staff who were excellent
Stayed in April 2023
Reviewed: 3 April 2023
Rahim
United KingdomThe noise from the reception area and the noise from other guests entering and leaving their rooms. No sound proofing. Didn't really sleep well due to this.
The location, the facilities, the room was clean
Stayed in April 2023
Reviewed: 3 April 2023
Simon
United KingdomThe room was a little to hot 🔥
Breakfast was great service was wonderful and the room was lovely, with plenty of room for the three of us.
Stayed in April 2023
Reviewed: 2 April 2023
Keren
United KingdomEvery thing
The hotel was lovely staff was friendly
Stayed in April 2023
Reviewed: 30 March 2023
Anne
United KingdomThe location was excellent and easy to find. The hotel staff were very friendly and helpful and my room was above expectations. This hotel will be my first choice when I next come to Essex to stay.
Stayed in March 2023
Reviewed: 30 March 2023
Grosvenor
United KingdomHeated pool was cold
Location and breakfast
Stayed in March 2023
Reviewed: 27 March 2023
Amar
United KingdomClean and well-presented. Friendly and hospitable.
Stayed in March 2023
Reviewed: 27 March 2023
Diane
United Kingdomnothing
loved the facilities- pool and leisure centre was great friendly staff on reception lovely breakfast
Stayed in March 2023
Reviewed: 25 March 2023
Janhavi
IndiaThere’s really not much to do around the hotel.
Wonderful staff, excellent breakfast, great dinner menu
Stayed in March 2023
Reviewed: 23 March 2023
Amanda
United KingdomNothing.
Couldn’t find fault with anything.
Stayed in March 2023
Reviewed: 22 March 2023
Ruth
United KingdomBreakfast was good and the facilities at the Reflection Leisure Centre attached to the hotel was excellent.
Stayed in March 2023
Reviewed: 16 March 2023
Kathryn
United KingdomCan’t think of anything
I love the location and the facilities, beautiful rooms and decor. The grounds were lovely too. Staff friendly and welcoming
Stayed in March 2023
Reviewed: 15 March 2023
Garrard
United Kingdomthe rooms were a little dated
beautiful setting
Stayed in March 2023
Reviewed: 7 March 2023
Monica
United KingdomThe only thing I would say is the TVs in the rooms need to be updated as they are very old.
The hotel is very pretty with a traditional vibe
Stayed in March 2023
Reviewed: 6 March 2023
Jan
United KingdomLoved it all
So clean. All staff were professional and helpful.
Stayed in March 2023
Reviewed: 5 March 2023
Richard
United KingdomLocation
Stayed in February 2023
Reviewed: 3 March 2023
Ngozi
United KingdomOne member of staff was a bit difficult and not very welcoming, noticed when they were talking to other guests as well, not just our group. but… everyone has off days. otherwise nothing!
beautiful hotel. clean and well looked after. rooms are big, comfortable and reasonably priced. excellent that use of the lovely facilities: pools/sauna/steam rooms is included. food in the restaurant was delicious, professional and friendly service. lovely grounds to walk around, quiet. staff were friendly and helpful and went the extra mile to help when our car wouldn’t start on leaving!! (thank you again!)
Stayed in February 2023
Reviewed: 1 March 2023
Kathy
United KingdomRooms were a lovely size, very spacious and clean. Breakfast was lovely! Staff were all happy & accommodating
Stayed in January 2023
Reviewed: 28 February 2023
James
United Kingdomnice fitness centre with two pools, steam room and sauna. Comfortable rooms with flat screen tv’s and good Wi-Fi. Bathroom with bath and shower. Excellent breakfast and very friendly helpful staff. Enjoyable stay
Stayed in February 2023
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