Lower Mill Field Pontypool , Pontypool, NP40XB, United Kingdom
#4 of 6 hotels in Pontypool
Guests' ChoiceBased on 2093 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
8.3
Facilities
8.3
Staff
8.8
Value for money
8.5
Free WiFi
7.5
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End of dialog contentReviewed: 12 November 2023
Graham
United KingdomN/A
Good clean warm place easy access to everything that was required
Stayed in November 2023
Reviewed: 11 November 2023
Sharron
United KingdomI liked how clean and comfortable it was, and nothing was yo much trouble for the staff, they were so kind and friendly x
Stayed in October 2023
Reviewed: 10 November 2023
Paul
United KingdomNow winter has arrived the heating in the rooms wasn't very hot, very little heat coming from them and that was on highest setting.
Not applicable
Stayed in October 2023
Reviewed: 9 November 2023
Holden
United KingdomNo complaints very happy
Friendly helpfull staff
Stayed in November 2023
Reviewed: 6 November 2023
Alan
United KingdomNothing
There was a rugby international in Cardiff so the hotels there were ridiculous expensive,this hotel was half the price.Check in quick room comfortable and quiet,25 minutes by train into Cardiff
Stayed in November 2023
Reviewed: 2 November 2023
Linda
United KingdomNear to where our daughter lives
Stayed in October 2023
Reviewed: 30 October 2023
Yvonne
United KingdomWould have been good to have a small fridge in the room.
Family room was clean and spacious, easy access to the hotel and carpark. Staff were pleasant and easy check in.
Stayed in October 2023
Reviewed: 30 October 2023
Alan
United KingdomThis was a last minute booking, efficiently handled.
Stayed in October 2023
Reviewed: 29 October 2023
Paul
United KingdomComfy, clean, welcoming relaxing
Stayed in October 2023
Reviewed: 26 October 2023
Subwayx7
United KingdomVery slow and disconencting internet
Good empty free car park
Stayed in October 2023
Reviewed: 25 October 2023
Melanie
United KingdomNothing to dislike
Good location Nice rooms comfy bed
Stayed in October 2023
Reviewed: 24 October 2023
Raymond
United KingdomGet a room on the car park side not the road side, noisy even with double glazing.
Ideal for an overnight stay when traveling.
Stayed in October 2023
Reviewed: 22 October 2023
Keith
United KingdomVery good staff, knowledgeable and helpful. Breakfast enjoyable, good selection of food. Room clean and well proportioned.
Stayed in September 2023
Reviewed: 22 October 2023
Gordon
United KingdomOnly2 channels on tv working satisfactory. Wi Fi not working
Breakfast Very clean rooms
Stayed in October 2023
Reviewed: 16 October 2023
Jo
United Kingdomcomfy bed, clean room, lovely staff, free parking
Stayed in October 2023
Reviewed: 14 October 2023
Graham
United KingdomThe location isn't the best being just off a major roundabout. Entering and exiting the for the hotel can be a little unnerving at rush hour due to the volume and speed of the traffic. It is is slso not located near the town, although a supermarket and fast food outlets are located very close by. That said, l would still recommend the hotel if you are passing through or working in the area.
Nice and simple hotel facility which works well. Small but comfortable and clean rooms. The TV was particularly good as it was a large smart TV. Kettle with coffee and tea, plus biscuits in room. Helpful staff on reception and at breakfast.
Stayed in October 2023
Reviewed: 12 October 2023
Vicky
United KingdomThe staff could be more friendly, and noisy people at night slamming doors
Room was clean and comfortable and Breakfast was great
Stayed in October 2023
Reviewed: 11 October 2023
Brogan
United KingdomOn leaving, receptionist didn't speak and say thank you for staying or bye or ask how the stay was. Apart from that I couldn't fault the hotel.
On arrival receptionist welcomed and got us checked in straight away. Room was very clean and I was able to get more fresh towels on request.
Stayed in October 2023
Reviewed: 4 October 2023
Lee
United KingdomPossibly checking in from 14.00. The hotel didn't seem that busy when we went so why wasn't our rooms ready earlier.
Room was nice and tidy and the bed was really comfy
Stayed in September 2023
Reviewed: 1 October 2023
Sara
United KingdomThere were cobwebs in the room and the staff could have been a little more friendly
Comfort, breakfast and location. Good fan provided
Stayed in October 2023
Reviewed: 1 October 2023
Terence
AustraliaNothing
Very clean comfortable room with good TV and bathroom; 24 hour reception for late arrival; ground floor room; ample parking.
Stayed in September 2023
Reviewed: 29 September 2023
Kyle
United KingdomRoom was Cool Staff was Friendly Right next to shops and restaurants
Stayed in September 2023
Reviewed: 28 September 2023
Clive
United KingdomNo lift, no fridge.
Nice location friendly staff and even when fairly busy plenty of room.
Stayed in September 2023
Reviewed: 27 September 2023
Aubrey
United KingdomRoundabout is very busy, even dangerous
Staff very good. Whole hotel very clean and in good condition.
Stayed in September 2023
Reviewed: 25 September 2023
Thepagefamily
United KingdomFor the price we paid, we were happy.
We were travelling as a mature family with two double rooms booked for just one night. We booked it mainly down to the price versus location. The rooms were very clean, beds very comfortable, linen clean, large fluffy towels clean etc. Parking was great with plenty of spaces in the car park. Coffee and tea-making facilities were great - that's something I do like to have in a room. Dinner was at a nearby eating place - a (fairly busy) garage forecourt and a (busy) road to navigate across. Breakfast was a Greggs at the petrol station to take with us. That's because we didn't pay for the breakfast option! Definitely slept well and it wasn't too noisy (some road traffic as we had the window open)
Stayed in August 2023
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