One standing lamp only seemed to turn by unplugging from the outlet, but that may have been us...LOL.

Great location on river; good public transport nearby; easy walkability to Kew Gardens, Hampton Court, etc.; unusually good beverage and snack choice in rooms; heated towel rack; attractive decor; nice staff.

Stayed in May 2024

Tiny bit tired

Friendly staff, location

Stayed in February 2024

Dark rooms.Install down lighters or higher wattage bulbs. Also disinfect drains regularly.We had to get manager to pour bleach into drain Room#1

Location

Stayed in May 2024

Room had a door connecting to another adjoining room which meant the soundproofing between rooms wasn't great

Great location in Twickenham, will definitely stay again. Comfortable rooms, good breakfast and the Sunday roast was great. Staff were welcoming band helpful

Stayed in April 2024

Reception staff weren’t very friendly

Good bar area

Stayed in April 2024

Our room was very clean, quiet and comfortable, and the facilities were great. The bathroom was clean and modern. A good choice of food on the menu for Dinner and Breakfast. Parking was available and felt very secure. Excellent location. We would recommend!

Stayed in April 2024

Nothing

Beautiful setting and parking available

Stayed in April 2024

The breakfast options were not readily accessible.. the menu suggested that pastries were available but in reality there was only one croissant and one pan de chocolate available by the time our group of 8 arrived down for breakfast. Also we had to ask for extra toast and the marmalade and butter had been put away before we had a chance to take . Disappointing really Also the leg of the side cupboard in our room ( room 8) fell off and the radio on top fell on my foot… not a problem but it was unexpected !

Very clean great location and very nice staff

Stayed in April 2024

Nothing really. I suppose as we have been a few time now we are reaching the limits of the menu. Maybe a specials board would be in order.

This is our third stay at the Alexander Pope. This time we were hear for my birthday. The room was very comfortable with a good view (I had opted for a room with a balcony). My son his wife and my grandson also had a room here. The room was well furnished, clean, good bedding and towels and a very nice bathroom and shower. There is a fully stocked mini bar in the room which of course you need to pay for if used. Food at this pub is always good, breakfast offerings are wide and there should be something to suit everyone. as allergies are catered for and vegan options to. The all-day menu is not that large but the food we had in the evenings was very tasty and good value for money. My wife had booked Sunday lunch for 10 of us which incuded children ages 2, 6 , 9 ,14. The staff were unbelievebly helpful and helped slice and serve up a massive cake I was bought, to help out. The Sunday roast itself was very nicely cooked and portions were good. Nothing was too much trouble It makes a great base for further exploration of London and its now our go to hotel when we visit family in Twickenham.

Stayed in March 2024

The room was dark - the lighting in the room was extremely bad - dated - no USB port - the shower needs proper shower curtains to the floor, otherwise most of the floor is flooded

Location and breakfast T

Stayed in April 2024

Quite close to Heathrow flightpath for aircraft noise, our room was in the roof so if your a light sleeper [Me] take some earbuds [My wife & daughter didn't hear anything 😴].

The hotel was great, our family room was huge. It felt very comfortable with everything you would need - Satellite TV / Minibar / Coffee Pod Machine, etc. Great location being close to the train station & Twickenham but still out of the way of the hustle & bustle.

Stayed in April 2024

Poor lighting in the room. Soft biscuits Food overpriced Tatty balcony

Good location Good staff

Stayed in April 2024

Nothing

Beautiful location, exterior of hotel was very welcoming and nicely lit up & designed. Bar was busy so took a little while to be checked in but staff member was very welcoming and helpful. Room was lovely - good facilities, lovely looking design. liked the bathroom taps!

Stayed in April 2024

Lovely place, lived up to expectations

Stayed in April 2024

Good breakfast options but no yoghurt...

Room was spacious with lovely view of the river

Stayed in April 2024

When we first used the lift we did not know about having to use our room card to operate it. The roast potatoes with our evening meal were overdone. The rest of the meal was delicious.

Lovely hotel and room with a balcony and view.

Stayed in April 2024

Nothing, excellent all round property and far more deserving than its 3 star title

Great location overlooking the Thames, lovely room with modern bathroom and balcony. Excellent value for money and fantastic pub attached

Stayed in March 2024

Great location right opposite a little park edging the River Thames. The room was spotless lovely new bathroom with large walk in shower. Nice crisp bedlinen and good supply of drinks and coffee maker

Stayed in April 2024

The hotel managaress was very friendly. The rooms have recently been renovated and are of a high standard. The breakfast was a very impressive full english breakfast.

Stayed in March 2024

None

Julia was very helpful and hospitable. We arrived early due to our morning flight and they managed to checked us in to a lovely room. Location as always was good, near to St Mary's University, bus stop right in front of the hotel and walkable distance to Twickenham. We enjoyed the yummy breakfast and dinner as well. All in all, we enjoyed our stay.

Stayed in March 2024

Ground floor room suffered with noise from reception / main pub. 'Modern' light up and twist for temperature tap seemed cool but cant control flow? Seems odd. Sky box and wifi in room poor service. Asked twice via email/booking.com before our visit for dairy free milk in the room as wife lactose intolerant and also if i could pay extra for any special touches for her birthday, seems both messages were ignored or missed

Sunday Roast dinner was amazing, like one of the best I have ever had. Staff very friendly and helpful. Big comfy bed , room was clean, powerful shower.

Stayed in March 2024

Food.Intermittent WIfi.TV Lighting in bedroom-unable to read from chair or settee Menu uninspiring.eg Duck breasts - pile of unseasoned mash, topped with slices of duck and unknown berries. Bavette and chips good. Staff overworked.

Location Comfort.

Stayed in March 2024

Great location with a view of river, vey convenient for morning run. Also, close to Company office I was working at, and they let me leave my car in the car park during the day.

Stayed in March 2024

In the middle of the night, there was a scraping, scratching noise--rodents, squirrels? I don't know. Unsettling.

I was in Room 29, and found a terrace with a sun deck, overlooking gardens leading down to the Thames--fantastic.

Stayed in March 2024