Cross Deep, Twickenham, TW1 4RB, United Kingdom
#15 of 15 hotels in Twickenham
Guests' ChoiceBased on 1124 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
7.9
Free WiFi
7.8
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End of dialog contentReviewed: 27 May 2024
Craig
United KingdomMattress a little hard
Great location friendly staff
Stayed in May 2024
Reviewed: 27 May 2024
Arbury
United StatesWe were woken in the middle of the night by some animal scratching in the ceiling.
The room, restaurant and location were great.
Stayed in May 2024
Reviewed: 24 May 2024
Sarah
United KingdomBeing picky beer range not very good
Really nice breakfast, location perfect, staff friendly and helpful, evening meal very nice
Stayed in April 2024
Reviewed: 23 May 2024
Crest
United KingdomNice balcony but very dirty outside paintwork and silly plant trough
Friendly Service. Very comfortable beds. Good size room
Stayed in May 2024
Reviewed: 23 May 2024
Ian
United KingdomBathroom with its 'smart' taps is infuriating. Bathroom ceiling was too low for me when stood in the bath for a shower (room 18) and I had to crouch somewhat uncomfortably!
Location is perfect for my requirements. Room was fine and fixtures/fittings whilst a little 'used' were adequate. Staff was friendly. Food quality was good although service for evening meal was a little slow. Wi-Fi speed was good.
Stayed in May 2024
Reviewed: 22 May 2024
Baylis
United KingdomNoise from people talking in corridor outside bedroom but not much you can do about that
Bed linen amazing Best I have seen and I was in the business
Stayed in May 2024
Reviewed: 20 May 2024
Caroline
United KingdomThe outside area could do with a revamp. The furniture needed attention.
Great location for our visit to Twickenham. Parking was included which was a bonus. Breakfast was also included in the price and was quite substantial. Nice fresh linen, comfy beds, modern bathroom.
Stayed in May 2024
Reviewed: 20 May 2024
Andrew
United KingdomNice room. Good location. Great view of the river. Quality breakfast which was good value for money. Friendly and helpful staff. Easy walk to sports stadiums, station, restaurants and shops.
Stayed in May 2024
Reviewed: 12 May 2024
Julie
United StatesOne standing lamp only seemed to turn by unplugging from the outlet, but that may have been us...LOL.
Great location on river; good public transport nearby; easy walkability to Kew Gardens, Hampton Court, etc.; unusually good beverage and snack choice in rooms; heated towel rack; attractive decor; nice staff.
Stayed in May 2024
Reviewed: 6 May 2024
Karen
United KingdomTiny bit tired
Friendly staff, location
Stayed in February 2024
Reviewed: 4 May 2024
Gary
South AfricaDark rooms.Install down lighters or higher wattage bulbs. Also disinfect drains regularly.We had to get manager to pour bleach into drain Room#1
Location
Stayed in May 2024
Reviewed: 30 April 2024
Ian
MaltaRoom had a door connecting to another adjoining room which meant the soundproofing between rooms wasn't great
Great location in Twickenham, will definitely stay again. Comfortable rooms, good breakfast and the Sunday roast was great. Staff were welcoming band helpful
Stayed in April 2024
Reviewed: 29 April 2024
Ceri
United KingdomReception staff weren’t very friendly
Good bar area
Stayed in April 2024
Reviewed: 28 April 2024
Lorna
United KingdomOur room was very clean, quiet and comfortable, and the facilities were great. The bathroom was clean and modern. A good choice of food on the menu for Dinner and Breakfast. Parking was available and felt very secure. Excellent location. We would recommend!
Stayed in April 2024
Reviewed: 26 April 2024
Walter
United KingdomNothing
Beautiful setting and parking available
Stayed in April 2024
Reviewed: 24 April 2024
John
United KingdomThe breakfast options were not readily accessible.. the menu suggested that pastries were available but in reality there was only one croissant and one pan de chocolate available by the time our group of 8 arrived down for breakfast. Also we had to ask for extra toast and the marmalade and butter had been put away before we had a chance to take . Disappointing really Also the leg of the side cupboard in our room ( room 8) fell off and the radio on top fell on my foot… not a problem but it was unexpected !
Very clean great location and very nice staff
Stayed in April 2024
Reviewed: 24 April 2024
Chris
United KingdomNothing really. I suppose as we have been a few time now we are reaching the limits of the menu. Maybe a specials board would be in order.
This is our third stay at the Alexander Pope. This time we were hear for my birthday. The room was very comfortable with a good view (I had opted for a room with a balcony). My son his wife and my grandson also had a room here. The room was well furnished, clean, good bedding and towels and a very nice bathroom and shower. There is a fully stocked mini bar in the room which of course you need to pay for if used. Food at this pub is always good, breakfast offerings are wide and there should be something to suit everyone. as allergies are catered for and vegan options to. The all-day menu is not that large but the food we had in the evenings was very tasty and good value for money. My wife had booked Sunday lunch for 10 of us which incuded children ages 2, 6 , 9 ,14. The staff were unbelievebly helpful and helped slice and serve up a massive cake I was bought, to help out. The Sunday roast itself was very nicely cooked and portions were good. Nothing was too much trouble It makes a great base for further exploration of London and its now our go to hotel when we visit family in Twickenham.
Stayed in March 2024
Reviewed: 24 April 2024
Geoffrey
United KingdomThe room was dark - the lighting in the room was extremely bad - dated - no USB port - the shower needs proper shower curtains to the floor, otherwise most of the floor is flooded
Location and breakfast T
Stayed in April 2024
Reviewed: 22 April 2024
_barney_
United KingdomQuite close to Heathrow flightpath for aircraft noise, our room was in the roof so if your a light sleeper [Me] take some earbuds [My wife & daughter didn't hear anything 😴].
The hotel was great, our family room was huge. It felt very comfortable with everything you would need - Satellite TV / Minibar / Coffee Pod Machine, etc. Great location being close to the train station & Twickenham but still out of the way of the hustle & bustle.
Stayed in April 2024
Reviewed: 21 April 2024
Steven
United KingdomPoor lighting in the room. Soft biscuits Food overpriced Tatty balcony
Good location Good staff
Stayed in April 2024
Reviewed: 21 April 2024
Claire
United KingdomNothing
Beautiful location, exterior of hotel was very welcoming and nicely lit up & designed. Bar was busy so took a little while to be checked in but staff member was very welcoming and helpful. Room was lovely - good facilities, lovely looking design. liked the bathroom taps!
Stayed in April 2024
Reviewed: 19 April 2024
David
AustraliaLovely place, lived up to expectations
Stayed in April 2024
Reviewed: 8 April 2024
Alexandra
United KingdomGood breakfast options but no yoghurt...
Room was spacious with lovely view of the river
Stayed in April 2024
Reviewed: 6 April 2024
Denise
United KingdomWhen we first used the lift we did not know about having to use our room card to operate it. The roast potatoes with our evening meal were overdone. The rest of the meal was delicious.
Lovely hotel and room with a balcony and view.
Stayed in April 2024
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