12 Holloway Circus, Birmingham, B1 1BT, United Kingdom
#22 of 73 hotels in Birmingham
Guests' ChoiceBased on 5992 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 29 April 2024
Marissa
United KingdomNothing
Yes
Stayed in April 2024
Reviewed: 29 April 2024
William
United KingdomThe air conditioning in the room was not functioning. The control panel had no power and I believe it was the same for the entire 8th floor. I was offered a change of room and a fan was provided, so it wasn't a big deal at the moment (as the weather is still quite cold).
The hotel is a fairly new build, so the rooms and corridors are fresh and well painted. It is in a perfect location; short walk to Birmingham New Street and the city centre. A great buffet breakfast; everything you could want and no rush to finish.
Stayed in April 2024
Reviewed: 29 April 2024
Beverly
United KingdomFelt the drinks options were not a good as hotels of same level I have stayed at, eg less choice and only hot choc for one when you have to Guests? And fridge does not appear to be working is that as card is not in if so feel it should be on separate power supply? To add context, I use dairy alternative and no where to keep it.
Great Central location, comfortable bed and quality bedding, good size room, great to have a bath rather than just shower.
Stayed in April 2024
Reviewed: 28 April 2024
Gemma
United KingdomThat they say they have parking and still says on the website to park in the NCP car park directly behind the hotel because they have a discounted rate which apparently isn’t true anymore so I ended up paying £30 to park for less than 24 hours
The location
Stayed in April 2024
Reviewed: 27 April 2024
Marcus
United KingdomNice and simple and we were both given a complimentary drink at the bar. afterwards, we were treated to a live showing the drunkard antics of 5 people fighting, needing the service of at least 10 street wardens and 2 ambulances over a 3 hour period on the center of the roundabout our room overlooked. It was worth the room charge just for this alone. Top hotel, top staff, clean ok'ish price.
Stayed in March 2024
Reviewed: 26 April 2024
Kaspar
SwitzerlandThe bathroom is outdated and needs a refitting. The Windows leak the cold air. It would be good if the refrigarotar and the built in safe would work. The two concrete pillars in the room are unusal.
The Hotel is near the New Shopping Centers. The staff is mostly friendly.
Stayed in April 2024
Reviewed: 23 April 2024
David
United KingdomKeycard didn't work first time. No massive issue.
Room, View, Breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Chris
United KingdomThe room has some bad stains and damage to the carpet in the room. It was also a shame that coffee was no longer served at table, you had to use machines and also that the only eggs available at breakfast were scrambled or hard boiled.
Location and style
Stayed in April 2024
Reviewed: 21 April 2024
Zoe
United KingdomWas hoping to be able to get breakfast in bed which you could have basic like omelette but not full English. Limited room service menu. The black out curtains let light in at top and on one side...
Pleasant stay. Staff were helpful. Perfect location for O2 academy Selection at breakfast was very varied and liked the addition of take away cups for tea/coffee . Try the homemade biscuits and brownies as were delicious. Considering where situated blocked out alot of the noise Lifts were quick. The hotel offer reduced parking rates at a local car park so ask them where (FYI not the station car park as they are right next to each other, as we had to go round a few times before realising)
Stayed in April 2024
Reviewed: 20 April 2024
Suleiman
KuwaitNothing
Location of the hotel Staffs of the hotel at every level
Stayed in March 2024
Reviewed: 20 April 2024
Patricia
United KingdomVery helpful staff. Nice bar. Comfortable big room. Central location l.
Stayed in March 2024
Reviewed: 18 April 2024
Kelly
United KingdomParkings a walk away, which is great but is long of expected in central Birmingham
The hotel was lovely and clean and staff very helpful
Stayed in April 2024
Reviewed: 17 April 2024
Preethish
United KingdomOne of the top-notch hotels in Birmingham! We absolutely loved the experience!!
Stayed in April 2024
Reviewed: 17 April 2024
Natalia
IrelandShower pressure not great and was leaking from where the shower hose connects. Bed was uncomfortable and the pillows were like pumped with air. Tv chrome cast didn’t work.
Good location and easy to find.
Stayed in April 2024
Reviewed: 16 April 2024
Dariusz
United KingdomNo biscuits for the coffee :(
Location, views.
Stayed in April 2024
Reviewed: 14 April 2024
Emma
United KingdomWell-located hotel. Clean and comfortable with helpful, welcoming staff. No hesitation in recommending this hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Julie
United KingdomThis is petty I realise but at the end of a night out, I like to enjoy a cup of tea in my room with a biscuit, but sadly we were not provided with any biscuits in the room - which is strange as in most hotels you get a small complimentary pack of biscuits. Not the end of the world but it’s the little things sometimes ….
Friendly welcome upon check-in, good room albeit a little noisy with the traffic outside (we were on the 10th floor) but the hotel had left earplugs in the room which could be used. Lovely clean bathroom and great shower. Good location.
Stayed in April 2024
Reviewed: 14 April 2024
Robins
United KingdomDidn’t know we would have to pay a 50 pound deposit on arrival. Check in had issues with the booking.com booking
Breakfast was fab. Check out easy.
Stayed in April 2024
Reviewed: 14 April 2024
Catherine
United KingdomThe shower head in the bathroom moved when the shower was on. We had to use a shampoo bottle to wedge the head in place, otherwise the water hit the side tiles only.
Comfy bed
Stayed in April 2024
Reviewed: 14 April 2024
Karishma
United KingdomNothing everything was to an excellent standard.
The location of the property was brilliant. Walking distance of new street train station, bullring and restaurants and also taxi stand was close by. The hotel was clean and comfortable. Staff were friendly and very accommodating. Breakfast was lovely and full of options.
Stayed in April 2024
Reviewed: 14 April 2024
British
United KingdomThe staff were friendly and polite, but little touches were missing that resulted in not feeling the stay was an exceptional rating. No one told us we needed to use our room key to be able to access the higher floors (and there was nothing in the lift saying either), so we had a trip on the lifts for a while. We arrived after a long journey and upon checking out noticed there appeared to be fresh water with fruit and simple snacks that no one mentioned to us, despite being sat waiting a for a few minutes before we could check in. A refreshing drink would have been welcomed when we first arrived.
Great location for accessing all the highlights of Birmingham. Comfortable beds and good-sized rooms, meaning you are not on top of one another. The room had all the essentials, including a decent hairdryer. We have stayed in other local hotels before and prefer the extra room space and guaranteed cleanliness this hotel offers at comparable prices.
Stayed in April 2024
Reviewed: 12 April 2024
Burns
United KingdomCost of cup of tea. Extractor in bathroom didn't work, or it was simply ineffective. Q
Clean and comfortable room. Good location. Fair price.
Stayed in April 2024
Reviewed: 11 April 2024
Josianne
SpainThe bed wasn't clean, it had hairs in it that weren't mine. The floor had stains that weren't mine.
It was comfortable and perfect location. Kind and helpful staff.
Stayed in April 2024
Reviewed: 10 April 2024
Jacqui
United KingdomLocation was fab close to shops station check in was great the man at reception was engaging and professional we had a great room on the 10th floor.
Stayed in April 2024
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