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Reviews of Mercure Brighton Seafront Hotel 4 stars

149 Kings Road, Brighton & Hove, BN1 2PP, United Kingdom

#34 of 48 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 3622 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    6.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 7 May 2024

    8.0
    Fantastic staff, great location, comfortable but just a bit tired.
    • Leisure trip
    • Couple
    • Privilege Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needs updating so it doesn't really feel worth the price. The carpets were stained and had burn marks, there were marks on the paint and tired furniture, and holes in the bedding. Our room unfortunately wasn't serviced during the day either (even though we left the sign asking) however we were able to get fresh supplies and towels from the front desk.

    Barry was a fantastic introduction to the hotel. He greeted us with kindness and enthusiasm and couldn't do more to help. The staff in the bar were also really attentive and helpful. The room was comfortable, and on the surface has everything we needed. We had a fantastic stay, any negatives were just minor.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Nice and pleasant stay
    • Leisure trip
    • Couple
    • Classic Double Room Inland view
    • Stayed 1 night
    • Submitted via mobile

    The extractor fan in the bathroom did not work, although the room had a nice terrace door, so it was easy to air out. Also, the key card did not work on one occasion, but the hotel staff were very quick to resolve any issues. There were a few tiny marks on the carpet, but I'm being nit-picky there. Heater/aircon unit was complicated to use, so we gave up, but we probably could have figured it out if we were not so tired.

    The hotel staff were very friendly and helpful. The room had a coffee machine, plus the bed was comfy and warm. The room was also a good size, and the chairs had a nice pattern and were pleasant to sit on. The TV was easy to use. I also enjoyed my breakfast.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    An excellent trip to the Brighton, to breathe the sea air and stay on the sea front.
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    The massive wait to be given access to our bedroom

    Comfort, stylish bedroom, elegant hotel, kind profess staff, delicious breakfast, perfect location right next to the beach and the sea

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Nice stay would come again
    • Leisure trip
    • Couple
    • Classic Double Room Inland view
    • Stayed 3 nights
    • Submitted via mobile

    Need more storage room

    Staff excellent

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic Single Room Inland View
    • Stayed 2 nights

    My single room on the fourth floor was particularly small. Uninspiring view out the back.

    Attractive lobby and stairs. Good location.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Lovely staff, hotel and location. Barry on check-in and the night manager/barman were exceptional.
    • Leisure trip
    • Group
    • Classic Twin Room Inland View
    • Stayed 1 night
    • Submitted via mobile

    Shower was unusable. Control came off in my hand. No water pressure. Time was short so we had to wash at the sink. Reported to reception on departure. As we had all ready paid no discount could be applied. (Not the point of reporting). We were offered the opportunity to shower in another room or a complimentary coffee in the restaurant, unfortunately we didn't have time.

    Staff, location, room all excellent.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    perfect for a night of Brighton foorbal.
    • Leisure trip
    • Solo traveller
    • Classic Single Room Inland View
    • Stayed 1 night

    outdated rooms.

    was helped very kindly at reception, rooms a bit outdated, location great.

    Stayed in March 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room Inland view
    • Stayed 1 night

    Breakfast was chaotic and not enough tables/food in dining room

    Stayed in April 2024

  • Reviewed: 27 April 2024

    6.0
    For the price paid for a privilege room with balcony we were expecting a higher level of cleanliness and room facilities
    • Leisure trip
    • Couple
    • Privilege Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Maintenance issues, lack of extractor in bathroom, dirty carpets and mini bar that was empty/ not functioning.

    Location a bonus and reception area inviting decor wise

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Feel good
    • Leisure trip
    • Solo traveller
    • Classic Double Room Inland view
    • Stayed 1 night
    • Submitted via mobile

    Long walk

    Staff lovely

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Perfect for a weekend base for exploring Brighton
    • Leisure trip
    • Group
    • Classic Double Room Inland view
    • Stayed 1 night
    • Submitted via mobile

    Rooms a bit dated

    Decor in lobby and restaurants, staffs manner and service, great breakfast, good location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Excellent location however hotel needs refurbishment
    • Leisure trip
    • Couple
    • Classic Double Room Inland view
    • Stayed 1 night
    • Submitted via mobile

    The hotel was a lot older than I expected and needs refurbishment. The carpets throughout look old, dirty and need replacing. There is a lack of any fitness facilities. The room is very small and basic.

    You pay for the location here right on the seafront. The breakfast staff were very friendly too.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Great location with parking, perfect for short Brighton stay!
    • Leisure trip
    • Couple
    • Classic Double Room Inland view
    • Stayed 1 night
    • Submitted via mobile

    Just a couple of areas needed a good hoover or perhaps some new carpets. Corridors to rear room block feels particularly tired.

    Great location nice entrance and coffee bar area. Hallways to rear wing very tired and not particularly clean. Room itself modest but good. Parking a huge plus. Would definitely use again for overnight trips to Brighton.

    Stayed in January 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room Inland view
    • Stayed 1 night

    You could not park the car outside the hotel. The car park that was there was small, dark and not inviting to use

    The room was nice and big, clean. The breakfast was good too.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very pleasent stay in Mercury
    • Leisure trip
    • Couple
    • Privilege Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Some wear and tear on tables etc but for me no significant

    Great location the room was very comfortable and in general everything well presented.Bathroom looked recently refurbished I really liked it Staff very polite ,nice breakfast good value for money.We will visit again definitely.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room Inland View
    • Stayed 1 night
    • Submitted via mobile

    Size of room

    Very good

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    No storage for clothes could do with a chest of drawers in the room and a mirror on wall so can dry hair with a plug nearby

    The bed was very comfortable and the bathroom was great

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Warm and friendly staff, nice family room with three beds and not a sofa bed which is a rare find.
    • Leisure trip
    • Family with young children
    • Classic room for 2 adults and 1 child Inland View
    • Stayed 1 night

    A sea view would have been great but I was too late to book a family room with sea view. The room was quite warm with three of us there and it wasn't a particularly warm day so may get hot in the summer

    the desk staff were excellent, very welcoming and friendly even giving my son a polly pop (after checking that it was okay with me). They made us feel very welcome and it was great to be able to leave the car in situ even after checking out. A lovely spot to explore Hove but also just a little walk into Brighton too. Nice family room with three beds which was great for us and a big bathroom

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Single Room Inland View
    • Stayed 1 night
    • Submitted via mobile

    The staff are great especially Barry. Nothing was too much

    Stayed in March 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Privilege Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The carpet in the lobby area is positively disgusting.

    The facilities in the room. Breakfast. View of the sea

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Great stay and staff were excellent
    • Leisure trip
    • Couple
    • Privilege Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    NA

    Location and rooms

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Lovely attentive staff and opportunity for a sea view made this a memorable stay
    • Leisure trip
    • Group
    • Privilege Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Few areas slightly faded

    Proximity to sea . Our room (sea view) was wonderful and staff all attentive and professional

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Good location and helpful staff
    • Leisure trip
    • Couple
    • Classic Double Room Inland view
    • Stayed 1 night
    • Submitted via mobile

    Drainage noises were off putting.

    Good choice at breakfast

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great staff.
    • Leisure trip
    • Couple
    • Classic Double Room Inland view
    • Stayed 2 nights

    Everything was good but the carpet in the entrance lobby could have benefited from a good carpet clean. Sounds stupid but it would make a difference as it's the entrance to a lovely hotel.

    Stayed for the Marathon weekend so possibly paid more than usual.

    Stayed in April 2024

Showing 1 – 25

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