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  5. Reviews of Sure Hotel by Best Western Reading

Reviews of Sure Hotel by Best Western Reading 2 stars

39 Christchurch Road, Reading, RG2 7AN, United Kingdom

#26 of 32 hotels in Reading

Guests' Choice

Review score

Based on 2482 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.2

  • Facilities

    7.0

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 3 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Economy Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A good sleep

    NA

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities, staff were very helpful

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Clean and comfortable but very old fashioned.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Extremely old fashioned, it even still had a coloured bathtub! I dont like having to clamber into a bathtub to have a shower either. there was a noisy old fridge and an ancient rusty microwave that certainly didnt add any value to the room. the whole place had a bit of a hostel feel, but it is in an amazing building in a good location and it would take very little work to bring it up to a much higher standard. seemed poor value compared to travelodge, premier inn etc.

    Comfortable and clean, good location with free parking, free wifi, beautiful old building.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room was tired and borderline

    Staff were smart and polite

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff were not rude but not friendly and there was some confusion on check out.

    The room was comfortable and clean and good value.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Nice comfortable stay
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a bit dated

    Central location with easy access to town centre

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Great location for what we needed with clean, comfortable and good value accommodation.
    • Leisure trip
    • Couple
    • Double Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great location, clean and well equipped.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    It was very noisy

    The staff is very good and friendly

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Lovely stay.
    • Leisure trip
    • Family with young children
    • Economy Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The bed. The bed was not overly comfortable however it did not dampen my stay

    I loved the vintage feel of the hotel and the staff were amazing no faults there. The option to have a preferred room was a bonus and the local area was fantastic and not too far from the centre.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Comfortable and convenient
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Staff were very friendly and helpful - even letting my Dad wait in the lounge the next day after we had checked out, while he waited for me at an appointment. Location was great - walking distance to UoR and to a small set of shops/restaurants/supermarkets (in both directions from the hotel). The room was quiet, the beds were comfy, the bathroom was clean, there was a TV, fridge, microwave and cutlery in the room and you are allowed to bring in takeaways and food to eat in your room. Breakfast was excellent - we both had the full English and there is a buffet too with cereals, pastries, yogurt, fruit, etc. Plenty of parking spaces. We would definitely stay here again in the future - good night's sleep.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Good location and value
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Bar closed at 11, which is no problem, but we were asked to vacate the lounge at that time so they could "get their cleaning jobs done"... Felt a bit like a hostel in that respect, never encountered this before!

    Friendly staff, ample parking, clean comfortable rooms

    Stayed in March 2024

  • Reviewed: 22 April 2024

    8.0
    Comfortable and Functional, with good service.
    • Business trip
    • Solo traveller
    • Economy Double Room - Non-Smoking
    • Stayed 1 night

    Walls are thin (nothing too horrendous but could hear things in other rooms. Shower jet was a little weak.

    Good service, good facilities in room, close to local amenities and close to the university and Reading town centre. Rooms are far from luxurious, but cozy and comfortable.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Pleasant staff and very happy to help. Good location

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Pleasent hotel in convenient location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom and bathroom are quite cramped for a couple.

    The hotel is conveniently located for my needs and has free parking. I have stayed at this hotel several times and the coach house/annexe is very convenient to load and unload the car and is very quiet, at the back of the hotel. Also, the fact that you can open the window in your room.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    6.0
    It was okay
    • Leisure trip
    • Couple
    • Double Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was fine enough, but there was a lot of noise from the corridor and the room above. The soap was a little odd and made my hands feel dry. Breakfast was said to be included on booking.com but when we went to the restaurant we were told we would have to pay, so we left. Breakfast with the price was part of the appeal but without it, I regret booking.

    Free parking was good, staff were friendly, checking out was super easy. The building itself is very beautiful (but the interior is disappointing).

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Family with young children
    • Standard Room with Double Bed and Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The food in the bar wasn't really things we would eat but that didn't affect the stay just meant we went to the pub along the road to eat

    The friendly staff and location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    Adequate for a one night stay
    • Leisure trip
    • Couple
    • Standard Room with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    It was quite “ tired” … needs a bit of a revamp Example … bathroom fittings : cold water tap loose and swivels around Toilet flush coming away from tiled wall

    Convenient and close to relative’s property

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Great location which is quite close to centre but not too close and is in a great residential area. Comfortable and quiet room.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The size of my room, way too small for an adult.

    The look of the hotel from the outside. The location was also quite.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Definitely will be back again
    • Couple
    • Double Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs redecorating , only curries available to eat in the evening would like some English food available, so we had to eat out of site

    The parking, breakfast and location

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good

    Good

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Perfect location, excellent breakfast and staff are cordial and helpful
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 3 nights

    Value for money

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bags of rubbish in the entrance hallway. Washing drying on communal radiators

    Convenient location for us with parking. Efficient and friendly staff.

    Stayed in April 2024

Showing 1 – 25

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