The bed was rather soft..... although this wasn't a massive problem

It felt like proper old fashioned service.... in a good way!!

Stayed in May 2024

Nothing

Very plush

Stayed in May 2024

Nothing

Everything

Stayed in April 2024

Paying for carpark, I always believe if a hotel has their own parking it should be free to guests

The hotel location is perfect, spotless and very well presented. Exterior makes a statement. Staff were exceptional, and polite and open to approach.

Stayed in April 2024

There wasn't anything we could fault during our 3 day stay

The breakfast was amazing! Lovely fruit/yoghurt to start with followed by a full English breakfast, tea/coffee/toast, certainly sets you up for the day! Kippers/omelette/poached cod - all were very tasty. Pastries were fresh, the whole breakfast experience was excellent, with fantastic service. The location of the hotel is perfect, with the promenade/beach opposite, couldn't wish for a better position. The staff at the hotel were very friendly, special shout to to Anthony, the doorman, who was very attentive every time he saw my elderly mother. Waiters/housekeeping/front desk, all made the stay comfortable and special, thank you.

Stayed in March 2024

The hot water took an age to come through and then it wasn’t that hot.

The food and the service in the restaurant were excellent.

Stayed in April 2024

Nothing - it was awesome.

The hotel room was just as I expected from what I saw on the booking site. It was well-appointed, had enough tea, coffee, milk, shortbread cookies every day, and water. The toiletries were excellent, as were the towels. The location was perfect - right in town along the sea front. I loved staying there!

Stayed in March 2024

All perfect

Everything

Stayed in April 2024

Welcoming staff. Nice accommodation on this single room. Good english breakfast. Great location on the seafront. Overall great standing hotel.

Stayed in March 2024

The heat in our room! Even with the heating off and the windows wide open it didn’t cool down until about 4am. I heard the heating come on again at 6am so I’m guessing it would be roasting again later. Must cost the hotel a fortune!

Beautiful building, great location and lovely food in the restaurant. Very comfortable bed and pillow

Stayed in March 2024

I opted out of meals due to the cost (breakfast over £20) Chair in room uncomfortable and small tv (more important when weather is changeable)

Friendly staff Very nice bar and lounge Perfect location on seafront

Stayed in April 2024

Not applicable

The look and features

Stayed in April 2024

Immaculate rooms and public areas, amazing breakfast and attentive staff. First class.

Stayed in March 2024

Comfort of bed.

Very good breakfast, lovely polite staff, coffee could have been better.

Stayed in March 2024

nothing

The Riviera is a lovely large hotel on the seafront at Sidmouth. Very good location. The staff are very polite, helpful and friendly. The facilities are excellent, Molton Brown toiletries and I spent a very comfortable night there.

Stayed in March 2024

Nothing

Good old fashioned customer service most definitely a breath of fresh air. All the staff were first class and will most definitely be going back for another stay. We only had one night but felt like much longer because we were made so welcome.

Stayed in March 2024

It has an old fashioned look, probably reflecting what seemed to be the clientelle age range. It didnt spoil the experience.

The food was excellet, the service very very good, lovely friendly welcome.

Stayed in March 2024

Very friendly courteous staff, excellent service and room was gorgeous

Stayed in March 2024

Nothing

I cannot remember when I have experienced such amazing service at a hotel. The Riviera is absolutely spotless and impeccably decorated. The bed was super comfy and the bathroom huge with Molton Brown complimentary shower gels etc, what a treat! I was greeted at the door by the concierge and shown to my room, made me feel genuinely so welcome - what a lovely hotel :)

Stayed in March 2024

Lovely welcome, everyone attentive, beautiful building with an unbeatable location

Stayed in March 2024

Very clean and beautiful furnishings. Staff were extremely friendly and polite. Breakfast was delicious.

Stayed in March 2024

As I have mobility problems I found the bed low and soft. Also the shower over the bath was difficult to manage. However, I recognise that for most people there would not be a problem.

Breakfast and dinner were excellent. Plentiful, well presented and of a high standard. Bar, dining room and lounge were very comfortable. All the staff were pleasant and helpful and a credit to the hotel.

Stayed in March 2024

There was nothing to improve upon...near perfection!

Absolutely outstanding in every aspect. From the moment I stepped through the door until the moment I reluctantly checked out, this hotel exceeded all expectations. The blend of charm, prime location, exquisite cuisine, unparalleled service, warm hospitality, immaculate rooms, and an ambiance that wraps around you like a comforting embrace truly sets this establishment apart as one of the finest in Britain. My face couldn't help but sport a constant smile throughout my entire stay. Highly recommend!

Stayed in February 2024

Checking out to go home.

Loved the food & the attentive staff.

Stayed in February 2024