My sister paid for a surprise upgrade to seaview room without which we would have had a room over looking the car park which for the price we paid and the fact it was our golden wedding anniversary would have been a major disappointment. The pianist took offence at us listening to a video message from our grandson and remonstrated with us loudly and directly. We were very embarrassed. The bar staff did not intervene. With hindsight were remiss to listen to the message and we apologised many times. The owner did investigate and took the time to phone us but seemed to have to come to the conclusion that the incident was our fault although he articulated this in a respectful way. Sadly our 50th anniversary will be remembered with some disappointment although with a lot of enjoyment too.

All food was excellent, restaurant and reception staff very helpful and polite. Location great and christmas decor beautiful.

Stayed in December 2021

We were lucky to get a book with such short notice but the only thing we were a little disappointed with was the size of our room, it was very tight to get into the room with the two chairs at the end of the bed. If you got up in the night to go to the bathroom you had to be careful not to walk in to the chairs.

We very pleased with all the meals, there was so much choice, the service was excellent nothing was too much trouble for any of the staff. The cleanliness of the whole hotel was excellent not a speck of dust anywhere. Jolly well done.

Stayed in November 2021

The room and en suite we’re very small which proved to be difficult for my disabled husband. If we were to visit again I would ask for a larger room and walk-in shower.

The staff were friendly and helpful. The food was very good. The location was superb.

Stayed in October 2021

Room too hot

Orange juice

Stayed in October 2021

nothing

I am reviewing the hotel for my mother and her friend.They could not fault anything about their stay,the rooms were nice ,the staff superb and the food was excellant.Well done to everyone at the hotel.

Stayed in September 2021

Reception area was a little small

Breakfast was very good plenty of options

Stayed in September 2021

The bed was a little too soft but overall we were very comfortable

The location on the seafront is outstanding and the restaurant excellent. The staff were friendly, welcoming and most helpful.

Stayed in September 2021

Prefer more modern furnishings. Very traditional. Prefer more vegetables with main course

Service very good, personal. Staff remembered us and room numbers from the beginning

Stayed in September 2021

nothing really someone on the piano more than just on a saturday night would have been nice , but overall everything was very good.

breakfast was lovely nothing was to much trouble for the staff in fact all of the staff were so helpful.

Stayed in September 2021

Nothing!

Fabulous location and food. Exceptional service. Bedding, towels, furnishings and decor all high quality and immaculate. Traditional luxury.

Stayed in August 2021

Great brilliant

Stayed in August 2021

Nothing

All the meals were excellent-I did ask staff to compliment the chef and kitchen staff.So nice,too, to have the car parking taken care of so efficiently.Thank you.Would love to visit again

Stayed in August 2021

Nothing

Amazing !! The food was off the clock . All the staff were incredibly attentive and the hotel was spotless . We will defo be returning . Thank you Hotel Riviera

Stayed in August 2021

The only thing myself personally I didn’t like is that they have blankets and sheets on the bed, I would prefer a quilt

The staff were amazing

Stayed in August 2021

Old fashioned but really nice

Stayed in August 2021

It was very expensive

Our room was beautiful - with a wonderful sea view, the staff were excellent, the breakfasts were delicious.

Stayed in August 2021

Excellent

Stayed in August 2021

Absolutely perfect location, I love the terrace. Breakfast was very, very good, freshly cooked and hot! Staff very efficient, welcoming and friendly.

Stayed in July 2021

The car parking was very limited, but helpful staff made it less stressful.

Good.

Stayed in June 2021

As we are both over 80 we would have appreciated a room with a walk in showers and I wonder if this is an option for some rooms. Also, we would have preferred a duvet to. Blankets and wonder if this is an option.

The weather was unseasonably cold and our room, on the top floor was absolutely freezing, including the bathroom. The housekeeper supplied us with a heater which was excellent and we were very grateful for the prompt service, but the bathroom remained cold because the towel rail was not turned on. We were told that all the heating had been turned off for the season and this seems odd, given the vagaries of English weather.

Stayed in June 2021

Room a little small Shower weak Bed mattress very soft, no springs left

Polite friendly staff who did everything to accommodate me. Nothing too much trouble Excellent food.

Stayed in June 2021

No air con

Location

Stayed in May 2021

Can't think of anything

excellent bacon and sausage. Perfectly cooked egg.

Stayed in June 2021

Nothing

Location on seafront Decor Very clean

Stayed in June 2021

The town facing room is cramped for two occupants The removal of furniture was requested.Therefore the charge for the room could be considered to be on the high side.

The staff and service is up there with the best I have ever experienced. Off street parking much appreciated. Excellent standard of meals. An issue raised regarding an onsite facility was discussed directly with the owner which is appre

Stayed in June 2021