The shower temperature was very difficult to control. The hair dryer was fixed to the wall behind the sofa with a short cable, which made it very difficult to use

The staff were very helpful & let us have a ground floor room so my friend could bring her bike inside. The reception staff were very helpful, and the courtesy call before arrival was a nice touch

Stayed in January 2024

I liked everything (my second stay) but if pushed i'd say the bathroom could be updated. Also more breakfast tea bags please!

The location, vibe and great staff

Stayed in January 2024

Could do with a lounge area

Central to Clifton Village, parking. Bus stop outside hotel to take you into the City.

Stayed in January 2024

Single room right at the top of the stairs which were a bit narrow

Just round the corner from Clifton bridge. Plenty of bars, restaurants, cafes and eateries close by.

Stayed in January 2024

I stayed in a room on the lower floor and the sound isolation was not good at all, you can hear very well the steps of the people above and voices from other rooms. The shower needs an upgrade, because it doesn't maintain temperature.

The rooms were very clean and provide everthing that was necessary. The location is good, but keep in mind that is at the top of a hill, so if you go by foot it can be a bit of an effort. The staff were very friendly and always keen to help.

Stayed in January 2024

Good situation. Quiet and friendly

Stayed in January 2024

Good location. Room was clean.

Stayed in January 2024

parking very limited

Everything was to our expectation. Comfortable, spotless, friendly, breakfast excellent. nothing to complain about.

Stayed in January 2024

Nothing

Great building, location and staff

Stayed in January 2024

Plugin fragrances used all over the hotel. Even removing one from my room wasn't enough. Fragrances are disliked by 50% of the population with between 25 and 30% having adverse reactions so it's time to move with the times. A smell of drains in the bathroom.

Warm, clean and quiet. Location.

Stayed in January 2024

On this occasion the bar area was being decorated so meals had to be accommodated elsewhere which I didn't know before hand. Sone of the rooms / areas were very cold

Location Comfy rooms

Stayed in January 2024

Spacious, comfortable room in a good location. Staff were very friendly and the breakfast in the hotel was really nice with a good selection available.

Stayed in November 2023

Breakfast was overpriced for what was on offer. Well cooked but I would endorse others who have said that, if you had time, getting a really good breakfast in one of the many venues in Clifton is probably better value.

Quiet location, I arrived late so went straight to bed, but it was obvious that there were plentry of bars / restaurants etc. in easy walking distance.

Stayed in January 2024

Bathroom was tatty. Leaflet in room told to “help yourself to complimentary items in the room” when we came to leave we were told they weren’t complimentary ! Items in the fridge were meant to have a price list, none was provided

Clifton Village location, parking outside, friendly and helpful staff

Stayed in January 2024

The bedroom was too cold, thought the heater was on later, it didn't last long.

Good customer service

Stayed in January 2024

Lots of stairs!

Comfortable, friendly, excellent small touches in the rooms.

Stayed in January 2024

We had a basement room which was really cold. I enquired about the heating but it is only on from 6-11 ok at night, and 6-9 in the mornings. As when we arrived on a cold December day at 4pm our room was really cold and there was no attempt to heat it up. We are in our 60s and requested an accessible room so obviously we feel the cold a bit more than most. I won’t stay here again. If you need to charge more to run the heating, please do so

The building is attractive and the staff are helpful and friendly

Stayed in December 2023

Easy to find, great location, comfy bed, parking

Stayed in January 2024

Could do with a bit of decoration renovations

Position and friendly staff very giod

Stayed in January 2024

Had to go up the narrowest flight of strps to our room and the room was on the small side.

Friendly staff, great location and a good feel about the hotel.

Stayed in December 2023

Friendly welcome, comfy room and great location .

Stayed in January 2024

Good value for money and a great location for anything you want to do round the Clifton area. Room was clean and well stocked if a little tired. Breakfast was served at your table and there was a good choice.

Stayed in October 2023

Parking is an issue unless you’re lucky enough to get a space outside.

Excellent location Staff always pleasant - our second visit. Comfy bed Clean Breakfast was nice Small rooms very small.

Stayed in December 2023

The smell of drains!

Location is excellent

Stayed in December 2023

Single room was very warm (turn down the towel rail - scorching)

Location, charm, friendliness, breakfast!

Stayed in December 2023