Bathroom very noisy. Like a jet plane taking off. Hairdryer needed a good wipe down.

Lovely historic building. Breakfast was served yourself and very good. Staff were friendly and attentive. Ample parking. Good value for money.

Stayed in April 2024

The main lights in our room kept flickering, and everything seemed out of reach in the bathroom! There was a smell of drains in the bathroom of one of our rooms.

Breakfast and dinner were excellent, with a good range of choices. Several people in our party are vegan, and they were catered for very well. The staff were very friendly and helpful, especially at breakfast. We enjoyed sitting in the lounge for complimentary tea and coffee together.

Stayed in April 2024

Only issue would be couldn’t get the smart tv in the bathroom to work , not that I expected one! And the shower gel and shampoo would be great to see these locally sourced but now I am being fussy I loved my stay

Beautiful setting room was to the highest standards and staff were friendly and helpful

Stayed in April 2024

The shower tray was a quite slippery, bit dangerous. Everything else was fine.

The room was comfortable and clean, the bathroom was a good size, with excellent shower. Breakfast was excellent with friendly staff keen to help. The evening meals available in the pub were also very good.

Stayed in April 2024

Shower wasn't very powerful Room was cold and heating not easy to use. It did get better as we sorted the heating out Bathroom was cold - no heating

Breakfast was very good, Staff were excellent and went out of their way to help Location was good Room was a good size

Stayed in April 2024

Nothing

Suite was incredible. All the mod cons you would want for your stay and a few extra special details like the led lights and stone archway leading to the bathroom

Stayed in April 2024

The drinks at the bar are very, very expensive

All good thanks 😊

Stayed in April 2024

Staff, particularly Simon on reception, were very nice & helpful.

Stayed in April 2024

The room when I retired for the night was impeccably presented My only gripe of the stay was that there must have been a water header tank above my room ( 8) I think, and unfortunately the infill ballcock wasn’t working and resulted in a drip drip drip drip

The hotel staff were very welcoming and the meal we had in the Jacobean pub/ restaurant was excellent and the breakfast the following morning was to die for.

Stayed in March 2024

The evening meal wasn't as good as when we stayed before which is a shame as previously it was good

Excellent room, excellent breakfast - very helpful cheerful staff

Stayed in April 2024

Slight negative with beer choice in the bar

The suite was unbelievable and I thought it was very good value for the size of it . One of the best breakfasts I’ve had for a while to . Beautiful building and staff . Only tiny negative would be drinks choice on the bar . But overall 10/10

Stayed in April 2024

Waiting staff in the restaurant were at times very busy and as a result not attentive. After 30 minutes we stopped one of the waiters as he rushed past, to take our food order. At breakfast, which was very quiet, only 2 tables occupied, I stood waiting to be seated (as per the sign on entry,) for 5 minutes before helping myself. The restaurant was left unattended for at least 10 minutes. When the young waitress did arrive she took my order and thankfully the food did not take long to arrive. Obviously not the end of world, just providing honest feedback. I have been fortunate to stay in countless hotels in the UK and worldwide and it's not often I have experienced being overlooked. Perhaps an extra staff member or a bell would help if other staff need to go off for any reason. I stayed in room 20. There was too much dark wood veneer for my liking, some of which did not match or line up with other units. The first glass I picked up was dirty. There was a wall light fitting poorly secured and balancing on a single loose screw. There's no way this would not have been known by housekeeping. The roller blind failed and could not be retracted. As I tried, with not much force, the whole mechanism fell out. Again, a possible longer term issue. The hinges on the door next to my bedroom need oiling! This hotel has the potential for a higher rating with a few minor improvements.

The food it the restaurant (breakfast and dinner) was plentiful and of good quality, with good options. Obviously a very popular dining venue for locals, a good indicator. The setting is magnificent and no doubt a wonderful location for weddings and events. The external grounds, walkways, gardens, seating areas, car parks, masonry and lighting were immaculate and a real credit to the ground staff. Considering the miserable weather this winter, makes it all the more impressive. The night porter deserves special recognition; I met up with a family member that I had not seen for some time so we had a lot of catching up to do. We sat talking in the lounge long after the bar had closed. This young man checked on us regularly, seeing that we were ok for drinks. A real asset to the owners. The communal rooms (the lounge especially) were very impressively decorated and maintained. For such an old building everywhere was warm and inviting. I would not hesitate to return or recommend.

Stayed in April 2024

A little overpriced especially the drinks in the bar

Spotless, high class finishes

Stayed in March 2024

Nowt

Lovely building at a great location. Jacobean theme throughout the hotel absolutely brilliant and makes it really whole. Great facilities 👍👍

Stayed in March 2024

This time, the breakfast was a buffet. Food was a bit cold. Last time in October, the breakfast was cooked there and then by chef. They should advertise this when booking.

Always enjoy our stay. Good rooms and facilities

Stayed in March 2024

Mattress was solid as a rock. Maybe a Mattress topper would benefit. None of the battery operated lights in room were able to be used. And one light switch outside bathroom was not working guessing it was the bathroom fan as this did not work when shower was in use.

Food was very good, filling & ample portion size, catered well for my wife who advised of nut allergy. Hotel was lovely and clean. Staff were helpful and courteous at all times.

Stayed in March 2024

Bedroom was fairly cool and had no heating in the bathroom, could have done with a towel warmer

Staff were brilliant, very helpful and welcoming, great breakfast. Clean room, very quiet although we had been told there was a wedding that evening and disco till 1am but we didn't hear a thing Good nights sleep

Stayed in March 2024

The room was a bit cold but the receptionist brought a heater for me which arrived quickly.

Friendly atmosphere

Stayed in March 2024

I prefer freshly made porridge rather than porridge pots - perhaps if I’d asked for fresh porridge this would have been made for me but it didn’t think to

Spacious clean room

Stayed in March 2024

One room had radiator stuck on max so had to sleep with window open

Restaurant and bar very nice. Breakfast was perfect.

Stayed in March 2024

The property is old and no lift

The staff were very friendly good breakfast

Stayed in March 2024

Bed matress was a bit soft.

Breakfast

Stayed in March 2024

The room facilities were basic

The staff were amazingly friendly The breakfast was great. The quality of the fresh fruit was exceptional.

Stayed in March 2024

Bed was very hard and little water pressure in the shower.

Lovely old building

Stayed in March 2024