71 Hall Street, Saint Helens, WA10 1EJ, United Kingdom
#2 of 6 B&Bs and Inns in Saint Helens
Guests' ChoiceBased on 39 B&B reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
8.6
Facilities
7.8
Staff
8.6
Value for money
8.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 January 2024
István
HungaryViktor was very helpful .
Stayed in January 2024
Reviewed: 14 September 2023
Ben
United KingdomFriendly Host.
Stayed in September 2023
Reviewed: 14 May 2024
Jamie
United KingdomIt was very dirty and the free parking didn't exist, you had to park outside someone else's flat. This is not free parking!
The host was nice.
Stayed in March 2024
Reviewed: 13 May 2024
John
United KingdomProperty, very dirty, Please don't let to the public .I don't want people to stay in a very dirty property .rubbish in drawers/wardrobe from previous Tennants the pictures are all inside the Room
Location
Stayed in May 2024
Reviewed: 12 May 2024
Whitfield
United KingdomNothing at all.
The welcoming atmosphere.and kind host.
Stayed in May 2024
Reviewed: 8 May 2024
Woods
United KingdomNothing
Everything
Stayed in May 2024
Reviewed: 30 April 2024
Chander
United KingdomArrived to be told no rooms available But young manager gave me my refund
Stayed in April 2024
Reviewed: 21 April 2024
Anthony
United KingdomThe room was very basic , it had plug sockets hanging off the wall, it had black mould round the window and the TV was stood up on a couch definitely wouldn't recommend for anyone travelling with kids , if you want something cheap and cheerful then it's a good choice
The bed was comfy and the room was secure . It was ok for someone who just wants somewhere to sleep and doesn't want any extras
Stayed in April 2024
Reviewed: 19 April 2024
Kim
United KingdomBrilliant host,so friendly.Room was nice and clean,slept really well.
Stayed in April 2024
Reviewed: 7 April 2024
Matthew
United KingdomVictor the host was great. 5 minutes walk from the town centre. Free parking. Bed was very very comfortable. Great shower. All boxes ticked. Would definitely stop here again
Stayed in April 2024
Reviewed: 13 March 2024
Vincent
United KingdomNothing great value
Great location
Stayed in March 2024
Reviewed: 6 March 2024
Jamie
United KingdomVery pleased
Stayed in February 2024
Reviewed: 26 February 2024
Man
United KingdomI had booked a room with private bathroom but has been given a shared bathroom instead. I had complained but nothing could be done by hotelier and booing.com Large area of mould on wall. Sharing a Damped wall with the shower room. Toilet cistern or the flushing was not working. Room is old and dated. Mattress size does not match the bed frame.
Good location
Stayed in February 2024
Reviewed: 17 February 2024
Krzysztof
United KingdomThe room was dirty, there was mold in the bathroom, the walls were very thin, you could hear every movement, and during my stay there were two major quarrels/fights around 2 am.
Only price.
Stayed in February 2024
Reviewed: 10 February 2024
James
United Kingdomnothing i did not like all good
host was very friendly and helpful could not do enough for your comfort
Stayed in February 2024
Reviewed: 28 November 2023
Scot
United KingdomThe Host was so friendly and could t do enough for you, again the facilities was great everything you need for a short stay or as long stay, I was even offered some food by another quest who is staying longer as he seen I was here for one night and had nothing with me to eat …. Will definitely be using this place again for my base while il back and forth to Manchester
Room was absolutely huge comfy bed and I didn’t want to get out of it to check out, everything you could possibly need from fresh towels to brand new bed sheets and washing machine facilities and it’s location is amazing for people who need to access Liverpool or Manchester as the train station is only 4 minutes walk from here and you can get the express train too either and then take 20 mins
Stayed in November 2023
Reviewed: 14 November 2023
Mcmenamy
United Kingdomeverything good
reaxing time
Stayed in November 2023
Reviewed: 23 October 2023
Debbie
United KingdomViktor was very helpful. Thank you
Stayed in October 2023
Reviewed: 7 October 2023
Christiana
United KingdomNothing
The bedroom is very beautiful and large
Stayed in October 2023
Reviewed: 25 September 2023
Daniel
United KingdomAbsolutely awful. Mattress is infested and must be decades old. I was itching uncontrollably and had to leave and drive home after 10 mins on this bed. Refused give me a refund for that night or the next night. DO NOT STAY HERE. A bin is more hygienic.
Stayed in September 2023
Reviewed: 13 September 2023
Smith
United KingdomNothing I didn't like really
Friendly host excellent value for money
Stayed in September 2023
Reviewed: 18 March 2024
Shaun
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 17 March 2024
Wilson
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 6 February 2024
Allan
United KingdomThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content