Very good breakfast. If you want to eat dinner here it’s quiet expensive,but the food is good.

Stayed in April 2024

Scary at nights but peacefull

View n staff hospitality

Stayed in April 2024

Cost

Costly no room service.Price expensive

Stayed in April 2024

My room was only just warm enough. Unseasonably cold air was coming in through a window that didn't quite fit. (The blind needs replacing, as I couldn't move it, and there is a tear in it.) I was in the Dahlia room. Many hotels now supply mini-fridges. (Just saying—I didn't need one this time.) The bar/less formal dining room was a bit cool, too, but that aside, it was a nice place for a relaxing drink and a less formal supper. The gluten-free bread was uninteresting and dry but okay - and the rest of the delicious food made up for it.

I felt indulged the whole time! The staff, the care, the attention to detail, the food, the building, the Pavilion (where we had our meetings) were all definite plusses. My room was lovely—and a great touch was the coffee machine; no nasty instant stuff here! It was good to have so much storage space and such a lovely shower. I had left my washkit at home; this was no matter as shampoo, etc., was supplied, and within a few minutes of ordering a toothbrush and toothpaste via the hotel's online app, the lovely concierge delivered them to my room. The grounds were pretty. I eat gluten-free, and that was cheerfully accommodated.

Stayed in April 2024

Lovley pool

Tik tok

Stayed in April 2024

Room wasn't very well maintained: the safe didn't work and the shower was blocked up which meant that when we had a normal shower the bathroom flooded, and on the second day the flood went through to the main bedroom and even soaked the carpet.

Really relaxed, comfortable, attention to detail, excellent food, very good spa.

Stayed in April 2024

The room was cold earlier in the evening but rectified in the night

Excelkent

Stayed in April 2024

The pavilion area where the wedding was held was lovely but very very cold The bedrooms were too hot and the corridor carpets looked like they needed a good hoover and clean

The outside area was quite pretty and beds were comfortable

Stayed in April 2024

Couldn't get in the restaurant at 8.30pm even though they open until 9 because I hadn't booked. There were loads of free tables so can only presume the chef was on his own or something.

Clean and nice room. Quiet and tidy bar.

Stayed in April 2024

Food. Very very limited options for veg guests. Food Menu should have some more options.

Everything about this place is exceptional. The best this is, the cooperative staff. Simply great.

Stayed in February 2024

I did not like the fact that any item I order I have to paid a service charge. Bring order items in the rooms with a charge is not a problem but ordering and waiting in the bar and still be giving service charges. ( it should be a choice) The Gym needs to be modernise.

I love the spa

Stayed in February 2024

Upon booking I requested an early check in and booked a twin room and these requests were not acknowledged until we arrived so the room was not ready early and was a king instead of twin so that needed sorting. The room was also very basic for the price paid in comparison to other hotels I've stayed at, and could do with a thorough dust and revamp.

The spa facilities were lovely and the staff were extremely friendly.

Stayed in March 2024

Spa was a little bit tired didn’t have that luxurious feel

Very clean and friendly

Stayed in February 2024

the pizza from room service was extremely salty even the dough i had to drink an entire bottle of water after 1 slice

loved the spa it was amazing! the bed was so comfortable too and staff were so kind and helpful

Stayed in February 2024

Whatever is not right the staff sort absolutely wonderful staff

Great place to come to chill Exceptional service always

Stayed in January 2024

Fantastic hotel with lovely staff, even got upgraded to a better room! Spa was the highlight

Stayed in January 2024

Stayed in Bluebelle - upon walking into the room there was a distinct food smell, I think the vent for the kitchens must be nearby and there was also a little noise in the room. It started in the information that bathrobes are available in the rooms. Upon checking with reception it’s only in spa rooms but that isn’t clear in the information guide. For £135 a night for a room it was quite expensive. Didn’t have breakfast as £18.95 for continental also over priced!

Lovely location and a beautiful building - staff were welcoming on arrival.

Stayed in January 2024

Rooms were not very clean, a lot of flies in the main room and bathroom. There were squashed flies over the walls from previous guests. Food was good but starters very over priced as were some of the drinks, like the mocktails. £16 for 2 scallops. I’d also reconsider staying here if you struggle with stairs as our room was directly at the top of a steep staircase. Staff also give conflicting information.

Well presented hotel and spa was lovely. Food was good

Stayed in December 2023

There were a few parts of the hotel and spa that were a little tired and needed redecorating or replacing. Personally, I found that the bed was too soft. But I know some people prefer that.

Our break was fantastic. The staff were very helpful and polite. They all greeted us whenever they saw us and always had a smile on there face. We were given an upgrade to our room.

Stayed in December 2023

Spa area and pools should be kept open later and the pools could be warmer temperature The sheets in the room were clean but could see a lot of wear and tares with a few stains on them I would say slightly overpriced for 1 night at £185 but I would give it a second chance I would try the hotel again It just needs a little tweeking

Location Is great and on good grounds Lovely to look at Staff are friendly

Stayed in December 2023

No phones in the room. One is expected to use phone app to contact reception.

Room was excellent. Comfortable, clean warm. Could actually be on the hot side. The breakfast was very good and service excellent.

Stayed in November 2023

Access by phone to reception on first night when a noisy neighbour required being spoken to would have been helpful. Instead I needed to dress and go down to reception to make hotel aware.

Room and breakfast were excellent. Would have preferred phone line access to reception from the room. Otherwise the staff were excellent and helpful. The lounge bar and restaurant were very helpful, convenient and comfortable.

Stayed in November 2023

Nothing really

Beautiful property!

Stayed in November 2023

Order some food from room service. Two pizzas.... pretty expensive and average at best

The location and hotel was very good and had good personality.

Stayed in November 2023